Carers NSW
(11 reviews)
Company Profile
Company overview
Website
Industry
Non-Profit Organisations
Specialities
Policy & Advocacy, Research, Education, Community Development, Service Delivery, Sector Development, Employment supports for carers, Community Events
Company size
101-1,000
Primary location
North Sydney, NSW
Carers NSW is the peak non-government organisation for carers in NSW, part of the National Carer Network and a member of Carers Australia. Carers NSW works with the other state and territory Carer Organisations.Carers NSW works with all carers regardless of their age, location, life-stage or circumstances. This includes those caring for individuals with support needs relating to ageing, disability, health and mental illness.Carers NSW is based in Sydney, with regional offices in Coffs Harbour, Newcastle and Tamworth, and provides a range of services to support carers across NSW.
Our mission statement
An Australia that values and supports all carers. Our focus is on improving the lives of carers. Carers NSW works continually to improve recognition and support for all carers in NSW. We want to create real change for carers by finding out what they need and ensuring that their views and interests are taken into account by governments, service providers, employers and the community. Our employees raise awareness, build capacity, strengthen carer resilience and improve carer health and wellbeing
Featured
Australian HR Awards Excellence Awardee 2024 - Best Graduate Development Program 
Our Aboriginal Traineeships Program was nominated in the 2024 Australian HR Awards - Best Graduate Development Program.
Awards and accreditations
Supply Nation Member 2024
Diversity Council of Australia 2024
Pride in Diversity 2024
Carers + Employers COMMIT 2024
Reviews overview
2.911 ratings in total
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100%
45%
What’s it like working at Carers NSW?
AI summary of recent reviews
Carers NSW offers a workplace environment characterised by supportive and friendly colleagues who are passionate about their work. Employees appreciate the flexible working arrangements and work-life balance available, along with the meaningful opportunity to make a positive impact in the lives of carers.
However, the organisation faces some operational challenges, including varying management approaches across different teams. The sector-wide issue of funding uncertainty affects job security, while some employees note that career progression opportunities can be limited due to low staff turnover.
Is this AI summary useful?
Recent reviews
1.0
Communications Coordinator
Jan 2026Sydney NSW 2000Less than 1 year in the role, former employee
Avoid at all costs. Your mental health will thank you.
The good thingsSome of the staff were friendly and helpful. Convenient location by Victoria Cross metro station. Some flexible options.
The challengesThe CEO. I was set up to fail, and she made my job exceptionally difficult. Emotions ruled over logic, and I was criticised for asking for help; from her and from other long-term staff.
As a new starter, limited support was given and my workload was extreme. So many assumptions were made about things I should have instinctively known (company processes, not skills related to my job). Plus key conversations were had without me being a part of them. It all caused severe anxiety and insomnia from the stress I was put through - so much so that I was put on a course of medication, and my direct report was hospitalised with heart palpitations.
I wouldn't recommend this place to my worst enemies. Even my predecessor was saying how glad they were to be leaving, and how unreasonable management were. I should have listened to their advice.
One more thing: apparently WFH days are an earned privilege? This wasn't communicated through the recruitment process (it was mentioned as a given).
1.0
Coordinator
Feb 2024North Sydney NSW 2060Less than 1 year in the role, former employee
Couldn’t wait to leave
The good thingsThe team I worked directly with were passionate and eager to learn
The challengesManagement were unlike anything I have experienced- micromanaging and toxic.
5.0
Intake and Assessment officer
Dec 2020Less than 1 year in the role, current employee
Everyday is another opportunity to laugh and have fun with teammates but also grow professionally, building knowledge across the many and varied community sectors.
The good thingsThe team at Carers NSW are wonderful and beyond friendly and accommodating. I find that management are responsive to your needs as a professional. The training and whole process of onboarding is made to be fun and hassle-free which creates an excellent pressure-free environment to learn and grow within.
The challengesThere are always challenges working accross cultures and communities, therefore the team morale within needs to be high and I can confidently say I believe this to be the case at Carers NSW!
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