Casino Canberra
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    Casino Canberra
    (12 reviews)
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    Company Reviews

    Working at Casino Canberra

    3.112 ratings in total
    5
    5
    4
    0
    3
    1
    2
    3
    1
    3
    59%
    Rate salary as high or average
    33%
    Employees recommend this employer to friends
    Work/Life balance
    2.3(12 ratings)
    Career development
    3.0(12 ratings)
    Benefits & perks
    3.0(12 ratings)
    Management
    2.8(12 ratings)
    Working environment
    2.8(12 ratings)
    Diversity & equal opportunity
    3.3(12 ratings)
    Ratings for Casino Canberra are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 12 reviews sorted by most recent
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    1.0
    Dealer
    Mar 2026
    Canberra ACT 26004 to 5 years in the role, current employee
    Inconsistent policies that leave employees at a disadvantage
    The good thingsSome colleagues are friendly, and I gained basic work experience.
    The challengesThere are noticeable inconsistencies in how working hours and leave entitlements are applied. Previously, when employees were not required to work on a public holiday, they were paid based on their usual weekly working hours. This has now been changed to a flat rate of 7.65 hours for all employees, regardless of their normal schedules. At the same time, when taking annual leave or sick leave, the hours deducted are based on scheduled working hours, while payment remains capped at 7.65 hours. From my perspective, this creates a clear imbalance and may leave employees effectively undercompensated, especially those who work longer hours. In addition, access to annual leave can be limited in practice, even when leave balances are available, which may impact work-life balance. The company claims to provide hot meals, but in reality, food is often insufficient, with trays frequently left nearly empty, leaving staff with limited or no options.
    1.0
    Croupier/Inspector
    Jan 2022
    3 to 4 years in the role
    Depressing place to work.
    The good thingsThe maths. Entertaining people.
    The challengesThere's barely support for staff that need it. The way management treat their staff is despicable. A lot of rules to enforce that some patrons seem to be an exception to. Patrons are more important than the staff as we can easily be replaced. No work/life balance. You get shamed for taking a sick day and made to feel guilty. One of the worst places I've worked.
    9 people found this helpful
    5.0
    Restaurant Supervisor
    May 2019
    3 to 4 years in the role, former employee
    I wish to everyone to have this kind of working experience as Casino Canberra!
    The good thingsAn amazing place where your employer is looking after you (in a good way :)
    The challengesNo issues whatsoever. Great people to work with!
    1 person found this helpful
    5.0
    Casino
    Aug 2018
    1 to 2 years in the role, current employee
    I really enjoy it, it's a great place to work with a great deal of potential for individuals and the business
    The good thingsInteresting business to work in, management are very involved in the business and trying to improve culture and staff abilities
    The challengesVery negative staff work here and they are not open to anything new to try to improve anything
    1 person found this helpful
    3.0
    Table Games Dealer
    Feb 2018
    Less than 1 year in the role, former employee
    Strict rules for minimum wage.
    The good thingsReasonable career opportunities
    The challengesStrict rules and high matinence
    5.0
    cashier in the cash desk
    Nov 2017
    7 years experience in customer service, cash out chips, foreign exchange, supporting managers, counting money and balancing drawers or floats, TAB etc
    The good thingsworking with different people and find new friends.
    The challengesto find a familiar job and stay focusing.
    1 person found this helpful
    2.0
    Croupier
    Nov 2017
    Less than 1 year in the role, former employee
    My most interesting job for a while but not for me
    The good thingsInterested in the dealing but pretty strict working conditions
    The challengesMaths and making sure you show everything you do
    5.0
    Croupier
    Nov 2017
    3 to 4 years in the role, former employee
    some bad apples, but a fun place to work
    The good thingslots of things have changed since the new owners. For the better. free food and nice place.
    The challengesshift work is hard, some negative people.
    2.0
    Croupier
    Sep 2017
    former employee
    The worst career choice I ever made.
    The good thingsFree food and uniforms are supplied
    The challengesthe casino has poor management and a toxic environment.
    1 person found this helpful
    1.0
    Security Officer
    Aug 2017
    1 to 2 years in the role, former employee
    People can be replaced according to Casino Management and no support for staff that need it.
    The good thingsThey supply and dry clean your uniforms
    The challengesDepends on where you work in the Casino. But it is always challenging.
    2 people found this helpful
    2.0
    Casino Dealer
    Sep 2015
    9 to 10 years in the role, former employee
    Too much work with no play.
    The good thingsYou get a break of 15 minutes after every 1 hour and 20 minutes. Improves my mathamatics. I can entertain patrons. Get paid to play games. A wide range of different people to work with.
    The challengesTaking people's money when they play the table games. I had no balance, it was more work than play which I found depressing. It triggered a gambling problem in me. Using awkward movements can cause injuries. Putting up with drunk customers.
    1 person found this helpful
    5.0
    Dealer
    Aug 2015
    3 to 4 years in the role, current employee
    Hobbie I get paid to do!
    The good thingsColleagues.. Diversity.. Punters .. The atmosphere is fun and something new happens everyday even when to the untrained eye it's all just another day of the same old thing x
    The challengesFacing daylight..
    1 person found this helpful
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