Company Profile

    Company overview

    Industry

    Insurance
    Insurance that cares for the Catholic communityFor over 100 years CCI has insured Catholic organisations. Through CCI Personal Insurance we share our knowledge and spirit with the whole Catholic community via a range of competitive insurance products for individuals.As a Catholic insurer we enjoy giving back to the Catholic community and proudly return any surplus funds back to Catholic entities. Find out more about our wide range of sponsorships, donations and partner programs here.Our personal insurance productsFor individual members of our community we offer:Home Building & Contents InsuranceCar InsurancePersonal Accident InsuranceLandlord InsuranceCaravan & Trailer InsuranceTravel InsuranceCCI & Allianz. Perfect partners.We’ve chosen Allianz, one of Australia’s largest general insurers, to underwrite our personal insurance products.Our partnership gives you the best of both worlds: the strength of Allianz Australia – drawing on the global expertise of the worldwide Allianz Group – coupled with the Catholic values of CCI. This allows us to provide ethical, compassionate service and make a real contribution back to the Catholic community.With Allianz, we are able to offer you a range of quality products at competitive prices. Their customer commitment aligns closely with ours – working constantly to improve and provide customers with the best possible service. In 2014, Allianz was awarded Large General Insurance Company of the Year for the fourth year in a row at the Australian Insurance Industry Awards.Source: this is an extract from the company’s own website.

    Reviews overview

    2.614 ratings in total
    5
    3
    4
    2
    3
    1
    2
    2
    1
    6
    78%
    Rate salary as high or average
    36%
    Employees recommend this employer to friends

    What’s it like working at Catholic Church Insurance?

    AI summary of recent reviews

    Employees at Catholic Church Insurance appreciated their colleagues and the great work environment with friendly staff. Some reviewers noted the flexibility offered, particularly for women on maternity leave. Under the new CEO, there was a focus on making the business more efficient and client-focused, with increased flexibility.

    However, there were potential challenges around frequent management changes and restructures, with new managers often lacking relevant knowledge. Some employees felt there was an insane workload, particularly for certain roles. Reviewers also noted manual processes, technology issues, and a lack of consistent procedures across the organisation. Additionally, there were comments about a poor culture, office politics, and a toxic environment.

    Recent reviews

    1.0
    Senior Claims Officer
    Jan 2021
    7 to 8 years in the role, former employee
    I wouldn't waste my time.
    The good thingsThe only thing that kept me working for CCI for as long as I did were the people that I worked with.
    The challengesAcross the 8 years I had 7 different direct managers and 4 different upper managers. Each time there was a change there was, in effect another restructure. People are hired into roles that they know nothing about - only hired for their ability to manage, rather than the knowledge of what their employees are required to do. Across the 8 years, there were many promises made in relation to lower case loads, better systems etc, but none of this happened, just more and more excuses and blame put back onto the staff.
    1.0
    Manager
    Mar 2020
    Was happy to get out.
    The good thingsNice offices, good technology.
    The challengesPoor leadership, poor culture, highly inexperienced senior leaders, immature risk culture, lots of office politics, lack of corporate strategy, loss of good people, manual processes, immature project governance.
    1.0
    Manager
    Mar 2020
    Terrible place
    The good thingsNothing good about this place.
    The challengesOne restructure after another.
    Ratings for Catholic Church Insurance are shared as-is from employees in line with our community guidelines
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