Central Innovation
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    Central Innovation
    (34 reviews)
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    Company Reviews

    Working at Central Innovation

    3.834 ratings in total
    5
    17
    4
    7
    3
    2
    2
    1
    1
    7
    83%
    Rate salary as high or average
    76%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(32 ratings)
    Career development
    3.8(33 ratings)
    Benefits & perks
    3.2(29 ratings)
    Management
    3.6(31 ratings)
    Working environment
    3.8(32 ratings)
    Diversity & equal opportunity
    4.0(32 ratings)
    Ratings for Central Innovation are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 34 reviews sorted by most recent
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    5.0
    Sales & Business Development
    Nov 2025
    Clayton VIC 316810 to 11 years in the role, current employee
    A Decade of Growth: Exceptional Culture and Meaningful Impact at Central Innovation
    The good thingsHaving been with Central Innovation for over a decade, I can genuinely say it is an outstanding place to build a long-term career. The combination of its mission, its people, and its continuous drive for excellence makes it a truly special and rewarding workplace. -The culture is highly collaborative. People across all levels have been supportive and always willing to share their knowledge. -Learning and development are genuinely encouraged. Whether you’re in sales or a technical role, there are strong opportunities for growth, training, and certification. -The work feels meaningful. We’re not just selling software — we’re helping companies improve their design processes, optimise systems, and innovate. It’s rewarding to see the real impact we create for clients. -Leadership is approachable. I’ve found managers and senior leaders open to feedback, interested in ideas, and invested in people’s success. -Hard work is recognised. If you put in the effort, you’re supported and rewarded.
    The challengesAs the teams and company continue to grow, formalizing a centralized knowledge base will help ensure smooth cross-team collaboration and strengthen consistent information sharing across the organization.
    1 person found this helpful
    5.0
    Customer Success
    Nov 2025
    Pymble NSW 20731 to 2 years in the role, current employee
    A great team with strong growth opportunities for those who work hard and invest the time.
    The good thingsHard work is recognized and rewarded with genuine growth opportunities. The team is friendly, diverse, and supportive, creating a cohesive working environment.
    The challengesWorklife flexibility
    1 person found this helpful
    5.0
    Marketing
    Nov 2025
    Pymble NSW 2073Less than 1 year in the role, current employee
    I look forward to coming to work each day, new leadership means alignment on goals and direction.
    The good thingsInteresting and challenging work subject matter in the manufacturing sector. Colleagues are collaborative and aligned on the same goals. Office environment is nice, lots of plants and a great view. Parking available below the building.
    The challengesFlexibility in work environment would be great.
    5.0
    Anonymous
    Oct 2025
    Pymble NSW 2073Less than 1 year in the role, current employee
    The culture feels like a big, supportive family where everyone helps each other grow.
    The good thingsThe staff are friendly, and the teams are all supportive and welcoming. The office environment is pleasant, with well structured training procedures and good facilities in place. Having a car park downstairs is also a great convenience.
    The challengesFlexibility for staff.
    5.0
    Key Account Manager
    Oct 2025
    Pymble NSW 2073Less than 1 year in the role, current employee
    It's important to see what we've signed up for. What's expected is aligned with our signed agreement
    The good thingsI've had a positive experience with Central Innovation, which led me to rejoin the team in January 2025. The company continues to improve in customer service, product expertise, and embracing SaaS and cloud technologies in a rapidly evolving market. On the AEC side, there's clear progress with a stronger internal structure shaped by customer feedback. The culture promotes open communication and collaboration, supported by weekly 1:1s and internal social initiatives. It’s also great to see genuine efforts to rebuild and grow user communities across both AEC and Manufacturing sectors—showing real commitment to long-term engagement and support.
    The challengesWhile there’s still room to improve decision-making speed, especially around strategic changes, this is understandable given the size of the organization and the scope of its customer base.
    2 people found this helpful
    5.0
    ANZ Sbscriptions Manager
    Oct 2025
    Pymble NSW 20733 to 4 years in the role, current employee
    It is a joy to come to work each day and deal with the ever changing situations.
    The good thingsThe clear objectives on what to achieve and the recognition when they are achieved. Interaction with customers is always enjoyable even with some of their challenges.
    The challengesCommunication with some colleagues and ensuring we are all working to the same goal.
    2 people found this helpful
    4.0
    Accounting Staff
    Oct 2025
    Pymble NSW 20737 to 8 years in the role, current employee
    A good starting ground to build a career with supportive and positive team culture.
    The good thingsAt CI I had great experience as an employee where I was able to grow my skills and achieved career growth over the years. Working here is enjoyable with positive and supportive team culture. The company promotes learning through training courses and certifications
    The challengesYearend workload can be challenging at a time mainly because of some manual process which can be improved.
    2 people found this helpful
    5.0
    Business Administration
    Oct 2025
    Pymble NSW 20732 to 3 years in the role, current employee
    I enjoy working for this company and had a great experience including a promotion during my time.
    The good thingsCulture of teamwork and respect. I have witnessed the benefits over the last 2-3 years of a new company management structure. Colleagues and management work together. People are respectful of each other from top down. Very multicultural environment that celebrate different cultural events.
    The challengesNone to mention as it is a nice workplace and office to work in. New management structure introduced 2 years ago has been great to work with. At times, parking can be a problem if you drive to work but this was mentioned in interview and options available for private parking.
    2 people found this helpful
    5.0
    Anonymous
    Oct 2025
    Pymble NSW 2073Less than 1 year in the role, current employee
    Great supportive team culture
    The good thingsDedicated and passionate. The people are skilled, experienced and supportive.
    The challengesFast paced. Nothing that can't be solved with collaboration and teamwork.
    2 people found this helpful
    5.0
    Application Support Engineer
    Oct 2025
    Pymble NSW 20731 to 2 years in the role, current employee
    A great place to learn, grow, and work with a genuinely supportive team.
    The good thingsThe learning opportunities here are excellent — the steep learning curve really helps you grow your technical knowledge and problem-solving skills. The work culture is very positive, with a supportive and collaborative team that’s always ready to help. I also appreciate the trust and freedom to take ownership of tasks and contribute meaningfully to projects.
    The challengesSince the work involves continuous learning and staying updated with technology, the pace can be quite fast. It can be challenging at times, but it ultimately helps build strong expertise and confidence.
    2 people found this helpful
    4.0
    Building Information Modelling Specialist
    Oct 2025
    Brisbane QLD 40002 to 3 years in the role, former employee
    Generally a nice group of colleagues, many internationals. A highly beneficial learning experience.
    The good thingsIts a role that suits someone to is keen to learn and become a specialist in AEC or work towards BIM Manager. Steady and stable hours and work requirements, rarely any overtime or late hours. Helpful immediate team.
    The challengesA hybrid office model would of been better suited to the role, inflexibility around this WFH caused issues for some staff, parking etc. A bit out of touch around this.
    2 people found this helpful
    5.0
    Business Development Manager
    Oct 2025
    Pymble NSW 20731 to 2 years in the role, current employee
    Central Innovation is a supportive and dynamic workplace where you can grow professionally, work with great people, and gain valuable experience representing leading technologies.
    The good thingsWorking at Central Innovation has been a truly rewarding experience. I’ve had the opportunity to work for a super respectful and supportive management and collaborate with talented colleagues in a team that feels more like family than just coworkers. The company encourages continuous learning and provides exposure to cutting-edge technologies like Archicad and Solibri, which has helped me grow both professionally and personally. It’s been inspiring to see the real impact of our work in helping architecture and design firms improve the way they operate. I’m grateful to have been part of a company that values contribution, innovation, and people.
    The challengesWorking for a company that resells products can be challenging. Decisions and changes made by the vendor may be positive from a global perspective, but they are not always fully aligned with the needs or realities of the local market.
    2 people found this helpful
    5.0
    Data Management Specialist ANZ
    Sep 2025
    Perth WA 600013 to 14 years in the role, current employee
    Central Innovation has given me the opportunity to grow professionally while working on diverse, meaningful projects in a supportive and collaborative team environment
    The good thingsGreat Place to Grow and Make an Impact I’ve really enjoyed working at Central Innovation. The company provides a supportive environment with a strong focus on professional growth and customer success. One of the best things here is the variety of projects — no two days are the same, and you get to work closely with clients to solve real design and data management challenges that make a tangible difference to their business. The team culture is collaborative and open, with colleagues always willing to share knowledge and support each other. Leadership is approachable and values new ideas, which makes it easy to feel heard and appreciated. There’s also a strong emphasis on training and continuous learning, which has helped me sharpen my technical and professional skills. Overall, Central Innovation is a place where you can work with cutting-edge technology, contribute to meaningful projects, and grow your career in a positive, encouraging environment.
    The challengesLike any fast-paced business, priorities can shift quickly, which means you need to be adaptable and comfortable working under pressure at times. The wide variety of projects is rewarding, but it also requires strong time management and the ability to juggle competing deadlines. Because the company works across multiple regions, collaboration sometimes means navigating different time zones and working styles.
    2 people found this helpful
    1.0
    Engineer
    Sep 2025
    Clayton VIC 31682 to 3 years in the role, former employee
    Stressful and Toxic place if you are in sales department
    The good thingsreseller of well branded products, nice range of clients in SMB
    The challengesToxic and stressful environment. Management shuts you down without a chance to speak, and HR is supportive of this behavior instead of supporting employees.
    5.0
    Technical team member
    Sep 2025
    Melbourne VIC 300010 to 11 years in the role, current employee
    Central Innovation is a dynamic and supportive workplace that values its people, offering recognition, growth and diverse opportunities to learn and thrive.
    The good thingsStrong culture of support, recognition and career growth. Exposure to a wide variety of business areas, offering opportunities to learn and develop new skills. Supportive and collaborative colleagues who create a positive team environment.
    The challengesThe variety of business areas provides endless chances to explore, broaden skills, and take on new challenges that support both personal and professional growth.
    2 people found this helpful
    1.0
    Administration Role
    Sep 2025
    Pymble NSW 20731 to 2 years in the role, former employee
    Poor management and negative culture.
    The good thingsThe company offers strong, industry-recognised products such as Archicad and SolidWorks.
    The challengesPoor management and a negative culture made the overall experience difficult. Deadlines were often unexpected and unrealistic.
    1.0
    Sales
    Sep 2025
    Pymble NSW 20737 to 8 years in the role, former employee
    While I valued working with supportive colleagues and strong products, my overall experience at CI was overshadowed by poor leadership, lack of HR support, and a culture that became increasingly toxic and unsustainable.
    The good thingsThe company offers strong products in both the Manufacturing and AEC sectors, which are well-regarded in the industry and provide valuable experience to add to your resume.
    The challengesThe culture here isn’t as supportive as it could be. Senior management tends to rely on micromanagement and pushing people too hard, and unfortunately HR doesn’t step in to balance that out — instead, they often reinforce it. At times, employees have even raised concerns about pushy managers, but HR remained silent, which gives the impression of favoritism and leaves others feeling unheard. Overall, it feels like the company values its processes more than its people, which is the opposite of what makes a workplace thrive today. On top of that, new employees are encouraged to leave overly positive public reviews during their probation, which doesn’t reflect the real day-to-day experience.
    5.0
    Training Coordinator
    Feb 2025
    Clayton VIC 31681 to 2 years in the role, current employee
    Respectful, friendly and collaborative team, eager to share existing knowledge as well as open to new ideas so it's a right place for dynamic individuals willing to learn and contribute to the continuous improvement the company is after.
    The good thingsThe company culture is respectful and collaborative. I feel being a part of a big family from day 1. Everyone is very open to sharing their experience and knowledge, so I get the right person to talk to and the resources and tools I need to be successful in my role.
    The challengesThe company is relatively small and operates in a very competitive market which naturally requires each team member be dynamic, multi-tasking and very productive. Personally I like it, but this is for sure not a place for individuals seeking a laid-back office to scroll through their social media=)
    2 people found this helpful
    1.0
    Administration Role
    Nov 2024
    Pymble NSW 20731 to 2 years in the role, current employee
    Wasn't great.
    The good thingsNo overtime is needed.
    The challengesNo progression. Poor leader in sales and marketing. Diversity is complete sarcasm when people are allowed to openly make inappropriate comments about each other's nationality.
    5.0
    Administration
    May 2021
    The Admin Team Rock
    The good thingsAdmin Team are a great to work with Supportive and friendly
    The challengesVery Busy and sometimes Stressful
    2 people found this helpful
    4.0
    Campaign Specialist
    May 2021
    Less than 1 year in the role, current employee
    Opportunities outweigh Challenges
    The good thingsPlenty opportunities for training and growth. Diverse range of products to market which makes the job interesting. Warm and caring colleagues
    The challengesCan get really busy during some months and managing the workload is a challenge but the management is understanding and helps with prioritising tasks.
    2 people found this helpful
    4.0
    Administration Role
    May 2021
    9 to 10 years in the role, current employee
    Been in this Role 10 years over 2 different Companies, the job is never dull and provides a stimulating challenge every day.
    The good thingsFriendly team to work with Challenging job opportunities Immediate manager very engaged and supportive
    The challengesCan get very busy at promotion times but if proactive it can be managed
    2 people found this helpful
    5.0
    BIM Application Specialist
    May 2021
    3 to 4 years in the role, former employee
    Nice chance to improve your skills and learn a lot.
    The good thingsIn technical support, you can learn a lot and develop your skills with ArchiCAD and related software. Your communication skills improve a lot in the BIM Application specialist role.
    The challengesIt can be busy during some periods of the year, but the technical group and management try to help.
    2 people found this helpful
    4.0
    Sales Leader
    Jan 2021
    5 to 6 years in the role, former employee
    A highly performance driven sales and service organisation which rewards performance and provides opportunities for learning and growth
    The good thingsA very diverse and talented group of professionals
    The challengesCan be mistrust between management and employees due to lack of communication or understanding of desired objectives
    2 people found this helpful
    5.0
    BIM Application Specialist
    Oct 2020
    1 to 2 years in the role, former employee
    Great way to step up in the AEC industry and BIM software applications
    The good thingsNice team and work environment! Great opportunity to develop knowledge on BIM application and get to know people from AEC Industry
    The challengesSome days can get very busy, but in overall the workload is ok.
    2 people found this helpful
    1.0
    Sales Role
    Apr 2020
    Bad culture and bad management
    The good thingsPotential in the products
    The challengesBad management and bad culture
    1 person found this helpful
    5.0
    Tele-Sales Consultant
    Feb 2020
    Less than 1 year in the role, former employee
    People are very friendly and supportive. Thoroughly enjoyed my time at CI.
    The good thingsWork culture, supportive, friendly and extremely helpful people. Good Pay.
    The challengesDid not face any issues at all.
    2 people found this helpful
    2.0
    Business Consultant
    Nov 2019
    Not worth
    The good thingsProducts are well known in the market
    The challengesPoor management- hard deal with management
    3.0
    Accounts Manager
    Nov 2019
    Full of changes
    The good thingsGreat Work Environment
    The challengesUnrealistic expectations
    1.0
    Sales Role
    Aug 2019
    All Australia
    Good learning experience - but upper management do not listen to challenges as all that matters is meeting call and meeting KPI's even if you hit revenue targets for the month. Micromanagement to the extreme with daily meetings from Sales Managers to mak
    The good thingsSome good people work there in sales and support, however not in management. Expenses paid, training offered with the illusion of professional development.
    The challengesMicromanagement to the extreme. Unrealistic targets in QLD, SA, WA, and NZ that are the same as VIC and NSW. Upper management does not listen to innovative solutions, although this is literally written on the wall in each office. Not interested in customer service unless it is selling products, as no time is allowed for account managers to actually manage customers requests due to unreasonable call and meeting targets, which do not allow time for assisting with customer issues. Account Managers have the same call and meeting targets as Business Consultants which hunt for new business, and can turn-around calls and meetings much more quickly.
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