A decent career, no experience requiredThe good thingsI was hired as a radio operator with no experience and moved up to a fleet supervisor role within a year or two. So there's definitely opportunities for people with no experience and opportunities to move up when people leave the company - provided you have shown enough competence.
The system is very daunting at first, but if you've got a good manager working with you, they can explain how things work. Unfortunately I didn't! Though I managed to teach myself everything and taught my co-workers. It's a very good system that Civic has which makes life easy for you once you know what things do.
Some days can be challenging with a lot going wrong, but if you love problem-solving, then this could be a fun role for you.
The challengesThe drivers! They have a mind of their own sometimes. It's difficult getting everything to go right and drivers are people too who have homes to get back to, don't get paid a great deal for some jobs and have their own limitations. It can be difficult getting every job covered with these things in mind.
Another issue would be keeping track of what your fleet controllers are allocating. I was both fortunate and unfortunate to have worked with fleet controllers who were switched on and thought the same as me. I also had fleet controllers who would allocate bizarre runs and often forget about drivers who couldn't fit certain loads, if they needed to finish early or if they had physical limitations. It can really, really test your patience.