Coles Group
Write a review
    Coles Group
    (2660 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Coles Group

    3.12660 ratings in total
    5
    565
    4
    665
    3
    537
    2
    355
    1
    538
    80%
    Rate salary as high or average
    58%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(2.7K ratings)
    Career development
    3.0(2.7K ratings)
    Benefits & perks
    3.0(2.7K ratings)
    Management
    2.7(2.7K ratings)
    Working environment
    3.1(2.7K ratings)
    Diversity & equal opportunity
    3.4(2.6K ratings)
    Ratings for Coles Group are shared as-is from employees in line with our community guidelines

    reviews

    Showing 15 reviews for All Adelaide SA
    See reviews from all locations
    Sort by
    most recent
    1.0
    Team Member
    Jan 2026
    Norwood SA 50673 to 4 years in the role, former employee
    Misleading job ads. You do not matter here. TOXIC workplace.
    The good thingsMade some friends, somewhat average pay rates for wages tms.
    The challengesUnrealistic targets, understaffed, no career progression and toxic workplace culture. Avoid this place if you care about your mental health.
    5 people found this helpful
    1.0
    Department Manager
    Dec 2025
    Adelaide SA 500022 to 23 years in the role, former employee
    Most unethical company ever come across, will spruik community minded but only care bout money
    The good thingsGetting to markdowns before customers
    The challengesStore managers and regional managers only focus on covering themselves, wont look out for staff interests just their own. Anyone who brings up valid issues gets labelled as negative
    6 people found this helpful
    2.0
    Retail Sales Associate
    Sep 2025
    Adelaide SA 500012 to 13 years in the role, current employee
    The job comes down to your management. 30% are great, 70% are horrid.
    The good thingsThe managers - Some are good.
    The challengesThe managers - Others are terrible
    6 people found this helpful
    1.0
    Cashier
    Sep 2025
    Adelaide SA 50009 to 10 years in the role, former employee
    Don't waste your time
    The good thingsThe coworkers and flexible hours were nice.
    The challengesIt's clear that the company cares more about profit than anything else. It will always be short staffed and I had countless shifts during my time at the company where having 1 extra person on would help with bring down the queue. However, higher ups didn't want department managers to roster on enough people or for us to call for extra help and instead expected us to scan faster. They also implemented silly KPIs that were meant to be helpful but instead slowed us down like having to scan heavy items first or having to scan the barcodes on the fruit and veg.
    7 people found this helpful
    5.0
    coles distribution centre
    Jun 2025
    Edinburgh SA 5111Less than 1 year in the role, former employee
    overall great work environment and easy to get use to the work
    The good thingsgreat staff good shifts
    The challengesNA didnt have any issues, just moved houses so needed to leave
    1.0
    Department Manager
    Apr 2025
    North Adelaide SA 500636 to 37 years in the role, former employee
    Don't Do It! Go to Woolies!
    The good thingsthe people you work with at store level.
    The challengesafter service of more than 30 years, not one person (including the State Operations Manager or HR Manager) deigned to call me to wish me luck or find out why I was leaving.
    9 people found this helpful
    2.0
    Service Department
    Oct 2024
    All Adelaide SA3 to 4 years in the role, current employee
    This company needs to put on more staff and reduce the workload and expectations, it's a joke.
    The good thingsMost of the team are nice and relatable, and customers can be lovely.
    The challengesUnderstaffing is the biggest, poor management, and lack of support. So many anti-loss metrics in to hit as well as jobs to do that aren't customer service, yet not enough staff to do them. The whole store is understaffed. Getting more hours on your contract is a challenge and hours are all over the place, good luck getting a set weekly roster.
    6 people found this helpful
    1.0
    Department Manager
    Aug 2024
    North Adelaide SA 5006
    It pays well, but you are just a number after YEARS of service.
    The good thingsHonestly, the people you work with at store level are awesome. We worked well together and got it done for our customers. Coles pays very well but it comes with GREAT expectations.
    The challengesI left Coles after 36 years and not one person from the State Office could be bothered to call me to ask why I was leaving or to just wish me well. We also dealt with late deliveries, unrealistic "DILO"'s and no support from state office when things hit the fan.
    19 people found this helpful
    1.0
    csa
    Feb 2024
    Christies Beach SA 5165Less than 1 year in the role, former employee
    no one knows what they are doing
    The good thingsmaking deliveries, and talking to customers
    The challengesmanagement never knew how things work
    6 people found this helpful
    4.0
    Team Member
    Sep 2023
    Kurralta Park SA 50373 to 4 years in the role, former employee
    OK first time job.
    The good thingsgreat place to meet new people and to make friends
    The challengesdifficult to get decent hours
    4.0
    Meat Packer
    May 2023
    Adelaide SA 5000
    i always enjoyed working within the meat department and being part of the team.
    The good thingsFriendly, fun working environment.
    The challengesfast paced repetitive and physically demanding.
    4.0
    Checkout Operator
    Apr 2017
    Adelaide SA 50007 to 8 years in the role, current employee
    Have had my ups and downs over the years but overall an ok company to work for depending on management at the time.
    The good thingsFairly flexible with hours, staff discount
    The challengesDifficult customers, bad management
    4.0
    Pos Coodinator
    Sep 2016
    St Peters SA 5069
    Work like a team you get a good family bond up to the management
    The good thingsGood to work for..good management you get respect from each other which leads to team work
    The challengesGood opportunity's to move forward
    3.0
    Supervisor
    Sep 2016
    Adelaide SA 50003 to 4 years in the role, current employee
    Overworked and under appreciated
    The good thingsInclusive of disability Can be flexible with hours Good for uni students or mums
    The challengesStaffing cuts Ridiculously high expectations No appreciation for good work
    4.0
    warehouse operator
    Sep 2016
    Adelaide SA 5000
    Loved working for coles but disappointed with the atittude of work colleagues
    The good thingsopportunity to work towards permanency and good pay. reward for working hard
    The challengesmanagement sit on the fence and hide behind the the code of conduct
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.