Community Housing Limited
(27 reviews)
Company Reviews
Working at Community Housing Limited
3.727 ratings in total
5
12
4
6
3
0
2
6
1
3
93%
74%
Work/Life balance
4.2(27 ratings)
Career development
3.8(27 ratings)
Benefits & perks
3.9(27 ratings)
Management
3.6(27 ratings)
Working environment
3.9(27 ratings)
Diversity & equal opportunity
3.9(27 ratings)
Reviews
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5.0
Housing
Nov 2025Melbourne VIC 30005 to 6 years in the role, former employee
A role that you are proud of, that requires resilience and passion.
The good thingsThe company has focused on propelling itself to become a key player in the sector. With that comes improvements and this is what has been enjoyable over the last few years. There have been some great projects and growth areas that employees are able to participate in. The mission is one to be proud of. And the people are great.
The challengesAs above, there have been constant improvements to become a better housing provider. There has been a shift in management and focus on building more competent business units to better service the customer base. Well done and keep going.
1 person found this helpful
2.0
Housing Officer
Sep 2024Port Macquarie & Mid North Coast NSW
Ideaology of business is great, just seems to miss the mark in practice.
The good thingsLocal team were lovely and supportive. Very rewarding when being able to find sustainable housing for clients.
The challengesPoor support from senior management, dismissive of difficulties experienced in the field.
3 people found this helpful
2.0
Housing Officer
Oct 2023Australia Fair QLD 42153 to 4 years in the role, former employee
Like any job there is good times and bad times. Don’t trust people is all I can say goodluck :)
The good thingsThere’s some good people that want to achieve good things for the community. If you do as your told and don’t ask questions you’ll get somewhere.
The challengesManagement is not supportive they are always looking out for what you have done wrong. Also managers state that CHL IS NOT A CHARITY. I thought that was odd… registered “Charity”
4 people found this helpful
1.0
Tenant Advisor
Nov 20221 to 2 years in the role, former employee
They do not value good employees
The good thingsTeam members and flexibity
The challengesPoor leadership and bad management.
6 people found this helpful
4.0
Recruitment Coordinator
Jun 2022Less than 1 year in the role, current employee
Learning to help our local communities through connecting people
The good thingsWhat the company support and knowing I can make a difference in this workplace which extends to our communities
The challengesHaving more resources to help our managers and in turn help our local communities
4.0
Senior Tenancy manager
Mar 20227 to 8 years in the role, former employee
One of the most rewarding work places I have ever worked. Thoroughly loved the challenges, learning new processes. Fanatic work colleagues and support agencies. Client base was the most rewarding or experiences.
The good thingsGreat inclusive work environment with room to progress and support to reach your goals and encouragement to progress.
The challengesLocation and remote sites.
1 person found this helpful
5.0
Customer Service Role
Feb 2022current employee
Amazing place to work in.
The good thingsAmazing Team
Support at all times
Management Guidance
Some many other roles to apply for in house and to climb the ladder
Always there to support
Safe Environment
Always helping homelessness
Guiding people who are in need of housing
The challengesNo Challenges. Expectations are clear
2.0
House Officer
Aug 2021Less than 1 year in the role, former employee
Disappointed, as I gave my all during my contract and was looking forward to a permanent role with them as a housing officer.
The good thingsGreat team of housing officers and great organization to work for during my contract.
The challengesContract for 6 mths, told I was great employee and they would hire me again, but when I applied for permanent work, I was told I was not qualified enough. Since then they have advertised 2 more positions, but I have not bothered to apply due to the previous disappointment with applying for housing officer role.
3 people found this helpful
1.0
Field service officer
Mar 2021Less than 1 year in the role, former employee
bad couldn't leave fast enough
The good thingsOffice is close to good coffee , 90% of the people are good to work with
The challengesUndertrained , underperforming management so they tend to be reactive + micromanage . Never enough staff and high turn over of staff , people last less than 12 months in most roles. No one has experience to train others.
5.0
House Officer
Sep 20203 to 4 years in the role, current employee
Great opportunities!!
The good thingsgood support from management. Fun environment. Great incentives and work life balance. Flexible hours
The challengesThe ever changing and complex needs of the clientele.
5.0
Housing Officer
Sep 20203 to 4 years in the role, current employee
Great Company to work for
The good thingsGreat management, fun office, great incentives, fantastic work life balance. This company has been understanding and supportive to my needs
The challengesUnderstanding the ever changing needs of the clientele
5.0
Housing Officer
Sep 2020A rewarding and exciting place to spend my time.
The good thingsSupportive management and staff
Fun working environment
Flexible working hours
The challengesMeeting client expectations and providing them with sufficient support
1 person found this helpful
5.0
Shelter Manager
Sep 2020Less than 1 year in the role, current employee
Great company, great team, great opportunities.
The good thingsGreat team to work with. Great pay rates and salary. Excellent opportunities for advancement and extremely supportive management.
The challengesNo difficulties or challenges experienced.
2.0
Housing Support Worker
Aug 2020Brilliant company to work for with great opportunities just not at this office
The good thingsBuilding relationships with other services
Company's vision
Up-skilling and further Learning opportunities
The challengesMicromanaging
No consistency
Bullying from local management and staff
1 person found this helpful
4.0
Employee
Jun 2020Amazing career progression, further learning and development opportunities, healthy work/life balance, however cliquey management, low salary and high expectations.
The good thingsCareer progression if you put in the work to succeed, further learning & development, healthy work/life balance, flexible working arrangements, close team environment with relationships extending to the wider organisation. Non-for-profit so salary sacrifice is a huge benefit and being able to make a difference in the local and national community.
The challengesSalary... Very low salary. In my experience, always expected to perform at a higher level than your position description. Management love tackling new opportunities/projects but do not expand the team to help with increased work flow. Cliquey within management.
4 people found this helpful
1.0
Melb office
Mar 2020All Australia
Poor management in most areas
The good thingsSome really good people there, and most are trying to help
The challengesCliques, people wasting money on trips that were not required.
3 people found this helpful
5.0
Customer Service Representative
Mar 2020Less than 1 year in the role, current employee
Great diversity and a great environment to work in
The good thingsGreat people to work for. Very family orientated
The challengesIt can get pretty busy at times
1 person found this helpful
5.0
Tenancy Officer
Nov 2019Less than 1 year in the role, current employee
One of the best places to work
The good thingsMorwell office has the most supportive team and a wonderfull team
The challengesNone everyone is willing to help when can
2.0
Coordinator
Sep 2019Need to know the skills required within IT
The good thingsWorking with different people within the organisation
The challengesThe management and expectations of the role
1 person found this helpful
4.0
Cant say.
Feb 20193 to 4 years in the role, former employee
Loved it, community housing rules!
The good thingsThis is an organisation with great diversity and without any noticeable ageism, gender or ethnic imbalance. Good, well-meaning, friendly staff are present at every level and there is a sense of community and mission. There can be a tremendous variety of work and operating independence for some, while others are stuck with mundane jobs, but everybody does their best in providing something really worthwhile for the community, I hardly met a person I didn't like or who wasn't cooperative and hard-working.
The challengesIt's a one-man show and management (often operating remotely) are struggling to make the transfer to a fully corporate environment. Profit rate is very low and as for the sector s a whole, money is seldom there to meet everyone's high ambitions for the community. It hurts to turn away people in real need.
1 person found this helpful
4.0
Housing Officer
Feb 2018Less than 1 year in the role, current employee
Very healthy culture throughout the organization
The good thingscreative attitudes & appreciate diversity.
The challengesinduction needs improving
4.0
tender writer
Mar 2017Refreshed skills, sometimes frustration when I could not achieve the things I wanted, pleasure working with such nice people
The good thingsReally good people committed to what they do. A good company ethos
The challengesNeed to cope under pressure with sometimes limited back-up, conflicting priorities
HR AdvisorThanks for your feedback, we appreciate your comments
30d+ ago
5.0
Administrator
Dec 2016Great organisation to be a part of!
The good thingsGreat work culture with work-life balance
Opportunity for career development and learning is encouraged
Employees are recognised for their efforts and achievements
The challengesIndustry limitations and challenges are tackled together to deliver high quality services.
HR AdvisorThanks for the great review, we appreciate your feedback
30d+ ago
5.0
GM Corporate Services
Dec 20165 to 6 years in the role, current employee
Rewarding personally and professionally. Truly love my team and the ongoing challenges.
The good thingsAmazing opportunities for self and professional development. Great team work environment, relaxed and cooperative. Work life balance.
The challengesLimited funding brings challenges on how we will meet all our demands and still keep the high quality standards of our services.
HR AdvisorThanks for the great review, we appreciate your feedback.
30d+ ago
5.0
Corporate Services
Dec 20163 to 4 years in the role, current employee
Flexible work, supportive organisation and all the benefits of salary packaging
The good thingsAll of the above!
I love working in the NFP sector and the staff at CHL are really committed to getting the best possible outcomes for tenants
The challengesBeing a national, indeed international organisation, it can be hard to keep a sense of the company as a whole
HR AdvisorThanks for the great review, we appreciate your feedback.
30d+ ago
5.0
Graduate Accountant
Sep 20151 to 2 years in the role, former employee
Work environment is great
The good thingsIt has been a great opportunity for me to work in CHL, good start for a new-bee in the professional area, fantastic work environment and career development plan helps me gain confident sat work and have a clear career expectation in the future
The challengesUnderstand organization's history and whole structure
HR AdvisorThanks for the great review, we appreciate your feedback.
We are always looking to improve our induction processes and sharing of Company information, so we’ll take this on board.
30d+ ago
2.0
Interim Finance Manager
Sep 2015Less than 1 year in the role, former employee
Good workplace, where people were well card for
The good thingsCollaborative work environment
Supportive mgmt.
No dominating \"personalities\"
The challengesInformation sometimes hard to gather
Could have had more staff meetings to spread the \"strategic word\"
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