Contemporary Catering management led to a contemptuous experience.The good thingsThe fellow kitchen staff was a pleasure to work with. They are very helpful, willing to assist and show you the ropes. Head Chef is very accommodating too. She isn’t given enough credit for the work she puts in. The caregivers on-site work hand in hand with kitchen attendants to serve the residents, who are all so lovely.
The challengesThe main reason behind the one star rating: horrible and negligent management (operations). The amount of micromanagement one experiences here is beyond stressful.
They hardly give any recognition to the nuances and flows that had been established by the kitchen attendants and caregivers (the people who work there daily). Essentially, management enforces a “my way or the highway” dynamic. Yet, inefficient practices would be implemented, wasting the time of both kitchen attendants and caregivers. They hardly listen to their employees, nor give them any consideration or adequate space to grow. Overwork is synonymous with the work life to be expected here.
They do not give feedback for improvement, nor give any credit or recognition for hard work - then chuck out employees. The turnover and retention rate is abysmal.