Corrective Services NSW
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    Corrective Services NSW
    (31 reviews)
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    Company Reviews

    Working at Corrective Services NSW

    3.131 ratings in total
    5
    7
    4
    9
    3
    3
    2
    4
    1
    8
    97%
    Rate salary as high or average
    55%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(31 ratings)
    Career development
    3.5(31 ratings)
    Benefits & perks
    2.9(31 ratings)
    Management
    2.5(31 ratings)
    Working environment
    2.8(31 ratings)
    Diversity & equal opportunity
    3.3(31 ratings)
    Ratings for Corrective Services NSW are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 32 reviews sorted by most recent
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    4.0
    Correctional Officer
    Mar 2026
    Wellington NSW 28205 to 6 years in the role, current employee
    Best job I have ever had.
    The good thingsThe team work comes at multiple levels, you will get lazy people and ones full of energy.
    The challengesThe work culture can be quite negative given the job and personal lives.
    1.0
    Correctional Officer
    Jan 2026
    Silverwater NSW 21288 to 9 years in the role, former employee
    At the start seemed like it was a life job, couple of years later could not stand it mentally.
    The good thingsLearning to manage a team, working in that team environment and also trouble shooting issues individually.
    The challengesWork room politics, staff mental health care, compulsory workshops to assist with officer fatigue and stress even depression.
    1.0
    Community Corrections Officer Level 4
    Oct 2024
    Sydney NSW 20003 to 4 years in the role, current employee
    If you are comfortable working in an environment characterized by dishonesty, misconduct, and a culture that rewards blind loyalty at the expense of integrity, this department may be a fit for you. However, if you value integrity, respect, and are genuinely committed to making a positive difference, I recommend seeking opportunities elsewhere, as this department lacks fundamental ethical principles.
    The good thingsThe work itself is highly rewarding, as it provides the opportunity to empower individuals to create positive change and pursue new beginnings. This fulfillment is grounded in a commitment to ethical practices and integrity.
    The challengesManagement practices in the northern NSW region of community corrections are heavily influenced by nepotism and misconduct. Those who raise concerns often face significant career setbacks, effectively being blocked from advancement. This environment undermines professional integrity and accountability.
    1 person found this helpful
    2.0
    Correctional Officer
    Sep 2023
    Matraville NSW 20365 to 6 years in the role, former employee
    Could of done something more uplifting and productive with my time.
    The good thingsMade some good friends
    The challengesPhysical, mental and emotional safety
    1 person found this helpful
    2.0
    Department employee
    Feb 2021
    Challenging everyday is an adventure, but your only a number anyone can and will do your job, regardless of experience, and qualifications
    The good thingsExtremely good pay challenging work environment and relationship between work colleagues.
    The challengesLack of manger support, poor leadership skills, continual changing goals concepts such as employee care inclusion and well-being 10 years behind the times
    1 person found this helpful
    5.0
    Correctional Officer
    Mar 2020
    9 to 10 years in the role
    Enjoyed my time there. Would recommend
    The good thingsInteresting job different every day Good pay Career development if you want it
    The challengesDangerous at times. Job attracts alot of lazy people. (Has some great people too)
    1 person found this helpful
    1.0
    Manager
    Mar 2020
    1 to 2 years in the role, former employee
    Dangerously anachronistic
    The good thingsSense of purpose. Some very passionate individuals in parts of the organisation.
    The challengesToxic culture. Resistant to change, siloed, insular and obsessively hierarchical.
    1 person found this helpful
    1.0
    Officer
    Nov 2019
    Terrible management and hostile culture
    The good thingsSome nice people. Good public service benefits
    The challengesIncompetence is rewarded
    1 person found this helpful
    1.0
    Correctional Officer
    Nov 2019
    3 to 4 years in the role, current employee
    Don’t do it
    The good thingsThe money is good and the lectures from management are icing on the cake
    The challengesStaff are worst then the inmates
    1 person found this helpful
    4.0
    Justice Caseworker
    May 2019
    5 to 6 years in the role, current employee
    It's hard but rewarding and worthwhile
    The good thingsYou can make a difference - it is definitely about change management.
    The challengesNot everyone wants to change so that can be difficult at times. Short, sharp doses have a great impact but only if you are ready to receive
    1 person found this helpful
    2.0
    Correctional Officer
    May 2019
    Biggest regret of my life was this career
    The good thingsSome of the people I met along the way
    The challengesDealing with management.
    1 person found this helpful
    2.0
    Educator
    May 2019
    Staff are expendable and not necessarily valued.
    The good thingsMeet people from all walks of life.
    The challengesDealing with Managers not necessarily trained in management.
    1 person found this helpful
    1.0
    Correctional Officer
    Apr 2019
    A long sad time managed by people only interested in their own promotions.
    The good thingsHave made lifelong friends.
    The challengesDealing with the tree hugging left leaning management, who have little or no experience working front line.
    1 person found this helpful
    1.0
    Community Corrections Officer
    Jul 2018
    Little care for staff wellbeing
    The good thingsPay is great, role can be rewarding if done well.
    The challengesPoor management, team leaders with poor people skills, little care for staff wellbeing. Clients are spoken about in a rude and disrespectful manner behind the scenes.
    1 person found this helpful
    5.0
    Operations Manager
    Feb 2018
    9 to 10 years in the role, former employee
    Fantastic experience.
    The good thingsCareer progression, professional development.
    The challengesUsual challenges of working in the public service.
    4.0
    CCO
    Jan 2018
    Less than 1 year in the role, former employee
    Not a bad place to work.
    The good thingsFlexible hours Morning shifts
    The challengesInmates Can't use your mobile phone when at work
    3.0
    Community Corrections Officer
    Dec 2017
    Less than 1 year in the role, current employee
    A good job for people without a family, or for people who don't like their family much.
    The good thingsRegular pay, challenging work, and knowledgeable colleagues
    The challengesFeels like there's no work / life balance, and despite being well paid, the expectations are ridiculous.
    1 person found this helpful
    3.0
    Casual Correctional officer
    Nov 2017
    1 to 2 years in the role, former employee
    An eye opener, but well worth it
    The good thingsAbility to advance from one stripe, to 3 stripes if you are willing to do the work.
    The challengesPoorly run right from the very top
    1 person found this helpful
    4.0
    AVR. Armed vehicle response
    Oct 2017
    7 to 8 years in the role, current employee
    I like my job and the area I work in.
    The good thingsGreat work life balance and pleasant working environment.
    The challengesPublic relations and knowing the protocol when working with the public or media.
    5.0
    Member of Security and Intelligence.
    Sep 2017
    Great experience and just and extension of a great life in Police and Law Enforcement.
    The good thingsIf you love the Law and the working of the Law, great entertainment.
    The challengesDealing with recalcitrants - which is quite rare - sometimes keeping awake in Court :) You always need to sleep well the night before.
    3.0
    Probation and Parole Officer.
    Aug 2017
    9 to 10 years in the role, current employee
    It was mostly good but I was unable to maintain my commitment to the role.
    The good thingsInteresting work. Never boring.
    The challengesBeing restricted to a monitoring, diective role, when I am a counsellor at heart.
    5.0
    Community Corrections
    Aug 2017
    Great 16 years.
    The good thingsGreat potential for development and growth
    The challengesPolitical changes, dependent on overall political atmosphere regarding the whole of government.
    4.0
    Welfare Officer
    Apr 2017
    Challenging at times but always interesting and rewarding.
    The good thingsTeam work and personal growth. Always opportunities to learn and case management provided lots of staff interactions.
    The challengesManagement and politics of the workplace. Workload could be very high and demanding .Often resources were inadequate.
    4.0
    aasw
    Feb 2016
    3 to 4 years in the role, current employee
    An amazing opportunity to work with damaged people
    The good thingsWorking with women whom have experienced d.v. issues
    The challengesthe staff at ties as they do not keep themselves upskilled
    4.0
    Administration Officer
    Feb 2016
    5 to 6 years in the role, current employee
    The ability to have a long career with one employer that recognises and values your talent is a rare thing. It's great to be a part of.
    The good thingsFlexibility and ability to negotiate start and end times. Good team environment. Supportive colleagues. Opportunity for training and development.
    The challengesTime spent on fulfilling procedural expectation. But having processes to follow is also a great thing!
    5.0
    Electronic monitoring officer
    Feb 2016
    1 to 2 years in the role, former employee
    security and intelligence division, monitoring offenders out in the community.
    The good thingsPersonal development within the organisation is beyond limits, exposure to something different everyday, learn something new everyday, staff gym perks.
    The challengesWorking with clients with extremely complex matters.
    4.0
    Director
    Feb 2016
    3 to 4 years in the role, current employee
    A good employer with a worthwghile focus. Needs systemic change to modernise!
    The good thingsThe ability to innovate and modernise is high.
    The challengesBureaucracy, autocracy, and very little new blood in the organisation.
    5.0
    Senior Community Corrections Officer
    Oct 2015
    9 to 10 years in the role, current employee
    extensive and versatile
    The good thingsInteresting and diverse range of clients and issues and Great salary.
    The challengeslarge caseloads; dealing with high risk & resistant clients; administrative processes cumbersome & time consuming, meeting deadlines & KPI's
    4.0
    casual correctional officer
    Sep 2015
    rewarding
    The good thingsshift work, pick and choose hours
    The challengesrewarding , but you must have common sense and pick things up very quickly
    1.0
    Prefer not to say
    Sep 2015
    Good working relationship should have trust as their foundation
    The good thingsNone
    The challengesToo many managers have their own agendas
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