Credit Union SA
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    Credit Union SA
    (17 reviews)
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    Company Reviews

    Working at Credit Union SA

    4.317 ratings in total
    5
    9
    4
    6
    3
    1
    2
    0
    1
    1
    88%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(17 ratings)
    Career development
    3.8(17 ratings)
    Benefits & perks
    3.5(17 ratings)
    Management
    4.6(16 ratings)
    Working environment
    4.5(17 ratings)
    Diversity & equal opportunity
    4.1(17 ratings)
    Ratings for Credit Union SA are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 18 reviews sorted by most recent
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    1.0
    Member Relationship Consultant
    Apr 2026
    Adelaide SA 50003 to 4 years in the role, former employee
    All reviews are from HR, not authentic whatsoever. Toxic workplace and upper management
    The good thingsAbsolutely nothing, a waste of time and shambles of an organisation
    The challengesEveryone is thrown into their role with no or minimal training, making everyone's lives harder. People get promoted once the current team is sick of them and no longer wants to deal with their antics and lack of knowledge. Managers have no intention of fostering growth and positivity within their teams. Upper management wants to protect themselves without any regard to policy or employment standards Allows members to disrespect staff members and continually allows such behaviour. Safety is not paramount no matter how many times staff raise issues. Will promise career development and then when it comes to annual reviews say they need to speak to management about what their own rating system means year on year.
    1 person found this helpful
    1.0
    Manager
    Aug 2025
    Adelaide SA 50001 to 2 years in the role, former employee
    Stay as far away as you can!
    The good thingsThere is no good things about working at Credit Union SA, in fact they have scrubbed all the negative reviews from seek that were left previously. Horrible culture - from the executive team and senior leadership.
    The challengesabsolutey everything about the role was a challenge, management, senior management, executives no sense of team everyone is happy to throw everyone under the bus.
    5 people found this helpful
    5.0
    Project Manager
    Oct 2024
    Adelaide SA 50001 to 2 years in the role, former employee
    I have enjoyed working at Credit Union SA, it is a wonderful place to work with lovely people. I was sad to leave and only moved due to the opportunity of another challenging and interesting role for me.
    The good thingsThe culture is terrific particularly working with caring and thoughtful co-workers and a management team that really cares. Additional leave days are available to all staff to enjoy a healthy work / life balance and the opportunity to spend 'Thrive' days doing what makes you happy. The learning and development opportunities can be tailored to suit your needs and the way working together as teams can achieve such great results for the entire team is great.
    The challengesI am sure the challenges experienced at CUSA are like those at other organisations such as the standard technology issues however the business is working towards addressing the technology and the feedback from their staff to make the improvements where they possibly can do so. Honestly i did not encounter many challenges at all.
    5.0
    Accounts Payable Officer
    Jul 2024
    Adelaide SA 50001 to 2 years in the role, current employee
    Rewarding & fun experience.
    The good thingsOpportunities for career progression & growth- I have been working at CUSA for less than 2 years and during this time I have moved from a Lending Sales Specialist in the lending team to Accounts Payable Officer in the finance team. This was offered first as a secondment and recently made permanent. CUSA also pays 100% of my course fees for a finance related course I wished to study, enabling me to increase my skills and work towards my goal of becoming a Finance Officer. Culture- CUSA has an AMAZING culture! I have worked for numerous financial institutions in the past and CUSA has the best culture yet! The people are what make it great. I love my team and the greater business as a whole. It is a very fun place to work. Work life balance - CUSA offers a hybrid work environment. In my team we can choose different WFH days each week and these are not set, allowing me to be home when required. I usually work 2 days home and 3 in the office. We also get paid leave for our birthday, as well as 4 extra paid days off as "thrive" days. Management - My managers are easy to talk to and do not micromanage. Achievements are acknowledged and celebrated, and great work is recognized and rewarded.
    The challengesThe old finance system we used to use. We have since upgraded to an intuitive and easy to use system.
    1 person found this helpful
    5.0
    Training Coordinator
    Dec 2022
    5 to 6 years in the role, current employee
    Credit Union SA is wonderful - a great place where I have been able to build a career!
    The good thingsSuper supportive environment with great leadership!
    The challengesNothing comes to mind.
    4.0
    People & Culture
    Apr 2022
    A great culture that puts the experience of customers and its people as a priority
    The good thingsA focus on SA community
    The challengesContinuing to pivot to meet changing needs of our customers
    4.0
    Team member
    Mar 2022
    Less than 1 year in the role, current employee
    Friendly culture with unique career opportunities
    The good thingsGreat company with a very welcoming and friendly culture. Head officed in Adelaide, provides great career opportunities to take on unique roles and projects within the finance industry that the big banks can't offer. Community focussed organisation with flexible work practices to encourage work/life balance.
    The challengesRegulated environment so processes can create challenges for those who prefer to work at pace.
    5.0
    Learning and Development Role
    Mar 2022
    5 to 6 years in the role, former employee
    Comfort and ease wrapped up in an excellent learning experience.
    The good thingsGreat company to get your feet wet in the world of finance, Excellent to spring to new roles and gain experience in a local company.
    The challengesSmaller company, Growth upwards can be limited.
    4.0
    People & Culture
    Mar 2022
    9 to 10 years in the role, current employee
    Working at Credit Union SA you have an opportunity to bring your whole self to work and an environment where you can thrive.
    The good thingsThe people working at Credit Union SA are great. Their focus on ensuring that they offer the highest level of service to the Members and to internal customers is great. Opportunities to learn and develop are available to all staff throughout the business. Career development and progression are available to all staff. Working within a diverse and inclusive organisation offers you an opportunity to thrive.
    The challengesWorking within a smaller organisation there are not always opportunities for career progression in all areas of the business.
    5.0
    Lending Officer
    Mar 2020
    3 to 4 years in the role
    Great place to work
    The good thingsWarm, professional, friendly,
    The challengesSmall financial institution with limited opportunities for internal growth
    1 person found this helpful
    4.0
    Accounting Officer
    Feb 2020
    7 to 8 years in the role, former employee
    Awesome 7 years of my life !!
    The good thingsExcellent management team who are always approachable and very professional. Loved the people working in this company. The culture is excellent and highly regarded.
    The challengesNo challenges - extremely good company to work for
    5.0
    Marketing
    Jan 2020
    11 to 12 years in the role, former employee
    An excellent place to work with a supportive culture.
    The good thingsA values-based organisation working hard to balance the needs of members against growth objectives. They were extremely supportive with my tertiary studies, where I completed my undergraduate degree which was fully funded by Credit Union SA.
    The challengesThe size of the organisation lends itself to having a fairly flat management structure, where career development opportunities can be limited. With this said, the ability to influence and drive activity is excellent, so you can easily create your own opportunities.
    5.0
    Project Consultant
    Nov 2019
    Credit Union SA was a great place to work with great people.
    The good thingsI worked at Credit Union SA as a Project Consultant on 2 separate occasions. I enjoyed my time with the company, particularly management, people and the workplace culture. Life work balance was an important part of the culture which I appreciated.
    The challengesI was fortunate to not have any negative challenges in relation to my employment at Credit Union SA.
    1 person found this helpful
    4.0
    People and Culture Adviser
    Nov 2019
    Less than 1 year in the role, former employee
    A great opportunity to work with a lovely team of HR professionals. Leadership managed significant organisational change in a professional, empathetic and dignified way.
    The good thingsRewarding work and pleasant and professional work culture. Great flexibility
    The challengesNone that I could identify
    3.0
    Manager
    Nov 2019
    I learnt a lot - mainly about the negative impacts of micromanagement.
    The good thingsNice office, good technology
    The challengesLeaders don’t trust you to do your job which results in staff feeling undermined
    2 people found this helpful
    5.0
    Product Manager
    May 2019
    3 to 4 years in the role, former employee
    Great company to work for with a good social culture.
    The good thingsGreat people and a good social culture. Good career progression and good values that aligned to me personally being all about their customers. No dress code. Progressive way of thinking from some of the senior leadership team meaning that they have great products and services .
    The challengesSome areas were very bureaucratic and difficult to deal with at times instead of being outcomes focused.
    5.0
    Manager
    Sep 2017
    3 to 4 years in the role, current employee
    Great place to work and to build a career!
    The good thingsCareer progression and great opportunities, good work life balance, nice offices in good location, good people, good forward thinking upper management
    The challengesA lot of paperwork and manual processes
    4.0
    Member Service Officer
    Aug 2017
    Great place but sales targets put a lot of pressure on the staff..
    The good thingsGreat work environment, great working hours, family friendly. Opportunity so to further your career in the finance industry.
    The challengesSales targets. Paper work.
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