CSR Limited
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    CSR Limited
    (134 reviews)
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    Company Reviews

    Working at CSR Limited

    3.3134 ratings in total
    5
    40
    4
    30
    3
    22
    2
    10
    1
    32
    87%
    Rate salary as high or average
    63%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(134 ratings)
    Career development
    3.0(134 ratings)
    Benefits & perks
    3.0(134 ratings)
    Management
    3.0(134 ratings)
    Working environment
    3.2(134 ratings)
    Diversity & equal opportunity
    3.3(133 ratings)
    Ratings for CSR Limited are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Account Manager
    Mar 2026
    Welshpool WA 61061 to 2 years in the role, former employee
    The role lacked structure, support, and consistent leadership practices.
    The good thingsThe opportunity provided clarify on what I value in a workplace. The experience helped me identify another type of management style and culture.
    The challengesThere was a lack of clear direction and role structure, with limited access to the resources required to perform duties effectively. Management capability varied across the organisation, and some leaders appeared to have limited experience in people management or in leading by example. Significant gaps were evident in training, processes, and onboarding, which made it challenging to clearly understand expectations and carry out responsibilities efficiently. In this environment, employees with less experience or those requiring additional guidance may have found the role particularly challenging due to the limited level of support available. Workplace professionalism was an ongoing concern, with frequent use of inappropriate language observed among both the staff and management team.
    1 person found this helpful
    1.0
    Maintenance Manager
    Mar 2026
    Somersby NSW 2250Less than 1 year in the role, former employee
    Avoid. Toxic work environment. It’s all about politics, blame and unlimited work hours.
    The good thingsInteresting machinery and processes. Engineers and trade staff deserve medals; they’re mostly all champion people.
    The challengesA massive improvement in work culture from top down is needed before this workplace could possibly improve. This is the most toxic workplace I’ve ever experienced. I had 5 different bosses in 7 months. Obvious long term problems are left to fester whilst minor issues become highly political. Middle management are told what to do by people who are not experienced or knowledgeable. Expect consultant-run Americanised brain storming sessions speaking word salad instead of proper RCA initiatives. There is no delegation of responsibility for results, only tasks determined by Pareto charts. There’s a lengthy list of new, unobtainable tasks issued every day. There are so many meetings there’s no time to do any work. I saw several people suffering mental health issues. Work life balance is advertised but does not exist. Expect 60 hour week not including being on call nights/weekends to cover the many obvious plant problems that never get fixed due to the heavy focus on politics and blame.
    1.0
    Trade counter sales/warehouse operator
    Mar 2026
    Perth WA 6000Less than 1 year in the role, former employee
    learnt plenty about the building industry but not worth the stress and toxic environment
    The good thingsawesome coworkers and great learning opportunities
    The challengesmanagement is poor and micromanaging is very common. no growth opportunity unless higher ups like you
    1.0
    Operations Manager
    Nov 2025
    Somersby NSW 22501 to 2 years in the role, former employee
    Operations Manager - Construction Systems
    The good thingsThe money is great, though not many other positives
    The challengesToxic culture, favoritism, false promises, HR rhetoric and little support. It's all about results with no genuine regard for its people or work/life balance
    3 people found this helpful
    1.0
    Production
    Oct 2025
    All Perth WA1 to 2 years in the role, former employee
    Worst HR and management ive ever seen.
    The good thingsSome good individuals but they left or are planning to
    The challengesHR and management is a joke, fake promises only.
    4 people found this helpful
    5.0
    Administration Role
    Sep 2025
    Clayton VIC 31689 to 10 years in the role, former employee
    A good bunch of people that worked well together
    The good thingsA good supportive work environment
    The challengesThe constant changes
    1.0
    Office Staff
    Aug 2025
    North Ryde NSW 21131 to 2 years in the role, former employee
    Good for Your Resume, But That’s About It
    The good thingsThis might be a good company to have on your resume because of its size and name recognition — but don’t expect much beyond that.
    The challengesToxic Culture, No Support, and Poor Work-Life Balance If you're considering this company because of its size or reputation, think twice. The work environment is highly toxic — there's no real support from management, just high expectations with zero training or proper handover. You're thrown into the deep end, overloaded with tasks, and expected to figure it all out on your own. Management shows little to no care about employees' well-being. It's all about output, no matter the cost. The company culture is cold and impersonal, unlike anything I’ve experienced in my career. If you're someone who values a healthy work-life balance, this is not the place for you. It's not worth your mental or emotional health.
    5 people found this helpful
    1.0
    Business Development Manager
    Feb 2025
    All Brisbane QLD3 to 4 years in the role, former employee
    Very poor management concern for employee's state of mind; would not have considered the role if I had prior knowledge of the problems within.
    The good thingsThe relationships and co-operation afforded by other team members.
    The challengesLack of leadership, constant out of stocks, lack of co-operation within CSR outside immediate team, lack of cohesion between departments e.g. Customer Service, Inventory, Demand Planning, Transport. Lack of management concern - constantly told they were working on the issues, but nothing changed.
    5 people found this helpful
    1.0
    Machine Operator
    Sep 2024
    Somersby NSW 22501 to 2 years in the role, former employee
    Just don't do it
    The good thingsCant say there was much i enjoyed but i will say, the job itself isn't bad
    The challengesA lot of favoritism, inability for certain people to succeed. No movement at all. management don't care about their workers. Mismanaged safety and injury documentation. Lack of empathy for those who suffer from mental health issues or other personal issues.
    4 people found this helpful
    3.0
    Assistant Manager
    Jul 2024
    Alexandria NSW 20157 to 8 years in the role, current employee
    Assistant Store Manager for CSR product. Products such as building hardware materials and building products, specialised in Gyprock, Framing, Setting Insolation and aluminium. Work front counter also face to face with customers on a daily basis. Handling orders in person & on the phone, also emails, purchasing and completing transactions. We have monthly budgets as targets to accomplish somewhere from 150k to 200k a month. Look after 100-300 accounts, mostly residential and some commercial.
    The good things* Learning new things everyday. * Challenges to achieve * Gaining leadership skills. * Confidence gain. * People skills.
    The challenges* Adapting to the system. * Maintaining the high expectation. * The long hours, balance life. * Earning the trust and respect of the people.
    5.0
    Human Resources Business Partner
    Jul 2024
    Brisbane QLD 40001 to 2 years in the role, current employee
    It is an exceptional place to work & complete a long-term career.
    The good thingsI am incredibly grateful for the opportunity to have worked at CSR. The work environment is second to none, with a culture of collaboration and mutual respect. The QLD management team works together towards common goals, creating a cohesive and productive atmosphere.I highly recommend it to anyone looking for a rewarding and enriching career experience.
    The challengesTechnology adaptation, CSR is slowly updating all technology to first-class systems but it's a process.
    2.0
    Customer Service Representative
    Jul 2024
    Minto NSW 25665 to 6 years in the role, former employee
    If you have ambition or a goal in mind, don't work here.
    The good things- Job security since the company is over 165 years old - good exposure to construction manufacturing, knowledge on how materials all add up to build a house/building
    The challenges- little to no career progression, you have to force it - salary is below industry standard - limited hybrid work flexibility (Mandatory 3 days in the office per week, if you can't make it in one of those days you have to make up a day. Moreover, if you got school drop offs and pick-ups, you have to make up time for those as well.) - terrible communication across business units - teams are being micromanaged which is totally ridiculous.....
    1 person found this helpful
    2.0
    Operations Manager
    Jun 2023
    Wetherill Park NSW 2164Less than 1 year in the role, former employee
    Money isn't everything.
    The good thingsWorking for a reputable company
    The challengesLack of leadership and management. Slow on-boarding, induction and training weak.
    6 people found this helpful
    1.0
    Officer
    Aug 2022
    5 to 6 years in the role, former employee
    Very bad working environment, politics, interest conflicts, no support, low wage, no respect, unfairness
    The good thingsThe culture used to be good before 2020.
    The challengesHR does not support or helpful, only work for the managers not employees, when you have issue you don't know where to claim to
    8 people found this helpful
    1.0
    Sales Manager
    Jul 2022
    5 to 6 years in the role, former employee
    Glad I resigned, I (and a few others) made a stand not to work for a company who does not deliver on promises. Better companies to work for out there.
    The good thingsOther sales guys are great to work with, my own team is OK.
    The challengesNone or reduced bonuses, big promises, little return.
    6 people found this helpful
    1.0
    Middle Management
    Jul 2022
    former employee
    Was once a great company .. not anymore
    The good thingsHead office is well maintained and bright, 12% super, own company union
    The challengesLack of leadership, low pay (new employees being paid more) micromanagement, culture is extremely poor and not getting better, too many promises of cost savings in transformation and logistics yet spend is almost double, high turnover of staff, most new staff are from MD's ex company, way too many processes have been put in place, lack of trust in existing and long standing members of staff. Now with a company who values its staff, encourages a better and genuine work/life balance, is transparent about costs rather than covering up issues and HAS a recruitment process that is fair (right person for the job rather than jobs for ex-colleagues mates).
    9 people found this helpful
    2.0
    Sales Role
    Jul 2022
    While a lot of big large corporate have great incentives schemes and reward their employees and recognise their employees as this company once did all of that has now been removed. So while you may believe that working for a large corporate brings career progression incentives and Rewards that may not always be the case. Ultimately this is a company ultimate goal being to deliver to its shareholders requiring the maximum amount of cost cutting in every area below senior management
    The good thingsI've worked for the company 12 years now prior to the current leadership team the company was run well with grading send tips and an excellent working culture. The good things that make this company enjoyable to work at other people that I work with and when I refer to the people generally speaking that is anyone below senior management level
    The challengesBeing a corporate company over the years everything has become so process driven with so many things and processes requiring approval from someone above that historically was not required. There are so many processes that are not necessary such simple tasks that add so much time to get things done. There are so many unnecessary roles that have been created in the company that add to the challenges of getting work done. Most people are unable to work autonomously with a lot of micromanagement
    6 people found this helpful
    5.0
    Storeperson
    May 2022
    3 to 4 years in the role, former employee
    CSR relocated to the other side of Melbourne, other then that I would have continued, great job great team
    The good thingsWorking in a good team environment
    The challengesEveryday brought knew challenges, thinking outside the box
    1.0
    Manager
    Sep 2021
    Do not work here
    The good thingsNot much to say here
    The challengesDiversity and creativity was not liked by management you manage autocratically, will not accept others ideas.
    5 people found this helpful
    5.0
    Human Resources Role
    Aug 2021
    Long term employer with great career opportunities
    The good thingsCSR is a good company to work for - the majority of people are friendly and approachable. Many of them have been with the business several years and some have had great career journeys with the company. There are good benefits including higher superannuation, development programs, regular salary reviews, etc...
    The challengesIt is a large company and some processes can be lengthy and slow, but it is not unusual in bigger organisations.
    2 people found this helpful
    1.0
    Production Operator
    Jul 2021
    1 to 2 years in the role, former employee
    Paid the bills.
    The good thingsSome of the team members were alright
    The challengesTerrible management, zero organisation, communication or care for their employees. Poorly maintained equipment and machinery. Poor workplace culture
    7 people found this helpful
    1.0
    Production Worker
    Jul 2021
    1 to 2 years in the role, former employee
    You only stay for the money
    The good thingsThe people who you meet are always trying to help
    The challengesThe equipment was hardly ever maintained to a suitable standard for a 24hour factory
    6 people found this helpful
    5.0
    Account Manager
    Apr 2021
    Great company to work for.
    The good thingsGreat people, excellent Management and market leading products
    The challengesOnly normal sales issues of budget achievement and margin protection
    4.0
    Plant Operator
    Aug 2020
    3 to 4 years in the role
    grate
    The good thingsgood machines to work with
    The challengesdifferent jobs to do all with a challenge at times
    1.0
    Testing Analyst
    Jun 2020
    1 to 2 years in the role, former employee
    One of the worst jobs I have ever done
    The good thingsCanteen was good. And nice carpark
    The challengesThe management were absolutely terrible. Zero organization.
    5 people found this helpful
    5.0
    Estimator
    Mar 2020
    3 to 4 years in the role, former employee
    very good environment
    The good thingsequal rights. care about employees
    The challengesyoung employees may feel boring
    1 person found this helpful
    1.0
    Front line
    Mar 2020
    Eye opening
    The good thingsHours, open floor plan
    The challengesManagement, broken promises. No career progression as promised
    3 people found this helpful
    1.0
    Warehouse Officer
    Mar 2020
    1 to 2 years in the role, former employee
    Terrible.
    The good thingsHours were great for what I wanted
    The challengesWorkplace was incredibly toxic
    3 people found this helpful
    3.0
    Storeperson
    Mar 2020
    7 to 8 years in the role
    it was a good life experience working for csr
    The good thingsstability. great people too work for and room for growth
    The challengesmultitasking at extreme busy times
    5.0
    Maintenance Electrician
    Mar 2020
    7 to 8 years in the role, current employee
    The best workplace in mylife.
    The good thingsThe environment and culture at work
    The challengesLearning opportunities and challenges in my profile
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