Cypress Lakes Resort
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    Cypress Lakes Resort
    (7 reviews)
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    Company Reviews

    Working at Cypress Lakes Resort

    2.77 ratings in total
    5
    0
    4
    2
    3
    2
    2
    2
    1
    1
    71%
    Rate salary as high or average
    43%
    Employees recommend this employer to friends
    Work/Life balance
    2.3(6 ratings)
    Career development
    2.7(6 ratings)
    Benefits & perks
    2.7(6 ratings)
    Management
    2.0(6 ratings)
    Working environment
    2.3(6 ratings)
    Diversity & equal opportunity
    3.2(6 ratings)
    Ratings for Cypress Lakes Resort are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 7 reviews sorted by most recent
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    4.0
    Business Development Role
    Mar 2026
    Pokolbin NSW 23201 to 2 years in the role, former employee
    Enjoyable location and property but frustrating Head Office Management
    The good thingsI enjoyed the majority of people that I worked with on site. The views of the valley from certain vantage points and the picturesque outlook over the golf course were very relaxing.
    The challenges"Oaks" is not the right brand for the property, the "Oaks" brands is more focused on rooms in a building and not suited for a resort with multiple offerings. There are people that are focused just on spreadsheets and what people are inputting into the CRM, so that they can either beat their chest to say look how good they are or pass the blame onto someone else. These are the same people who demand more business is brought in but are the ones who get in the way of being able to do it. Too scared of others potentially showing them up and exposing their lack of actions. How they remain employed is a real head scratcher.
    1.0
    Front office
    Jan 2024
    Pokolbin NSW 2320
    There is no work life balance your just a number on the roster.
    The good thingsStaff discounts and location of other oak properties
    The challengesLack of training or career development, place is a revolving door of staff
    2.0
    Concierge Supervisor
    Nov 2019
    3 to 4 years in the role
    Worked hard with no real incentive or appreciation
    The good thingsGolf perks, some friendly guests
    The challengesBack to back shifts, unreasonable management attitude, unreasonable expectations
    3.0
    Food and Beverage Manager
    Nov 2019
    1 to 2 years in the role, former employee
    Carried out some beautiful events, extraordinary team who worked hard far beyond expectations.
    The good thingsThe team were amazing. Really tough resort more like a very large venue
    The challengesWork and life balance. Reporting systems needed updating
    3.0
    golf
    Oct 2019
    3 to 4 years in the role, current employee
    do something extra and its expected and taken for granted
    The good thingsthe wildlife and the views
    The challengesjust being a number and no recognition from management. Payrises are CPI if your lucky
    4.0
    hired help
    Dec 2017
    Less than 1 year in the role, former employee
    it was a great working environment definatly would recomend
    The good thingsvery professional. friendly and helpful staff.
    The challengesthe hours. the time it takes to get there
    2.0
    Conference Coordinator
    Feb 2016
    3 to 4 years in the role, current employee
    Would not recommend
    The good thingsLeaving at the day snd staff lunches
    The challengesManagement is inexperienced, product is below standard, no training, certainly not 4 star
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