My experience at Daiso was disappointing due to unprofessional management, poor communication, and the abrupt, disrespectful dismissal of employees without notice.The good thingsWorking at Daiso initially offered a good opportunity to develop my retail and customer service skills. The team atmosphere was generally friendly, and I enjoyed interacting with customers and being part of store openings.
The challengesHowever, the grand opening at Shopping Centre in Outer Melbourne revealed deeper issues within the company. Poor management and lack of proper planning made the process chaotic and stressful. Despite working hard, I was often mistreated and ignored by management, who failed to acknowledge my efforts or address concerns. The marketing manager was especially dismissive, creating a hostile work environment where staff input was disregarded, and many workers, including myself, felt belittled. On top of that, the overly strict policies added unnecessary pressure. The situation culminated in my abrupt dismissal, along with a few others, without any prior notice or explanation, highlighting the company’s lack of care for its workers.