DCS Group
    (17 reviews)

    Company Reviews

    Working at DCS Group

    3.617 ratings in total
    5
    9
    4
    1
    3
    3
    2
    0
    1
    4
    88%
    Rate salary as high or average
    65%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(17 ratings)
    Career development
    3.3(17 ratings)
    Benefits & perks
    3.4(17 ratings)
    Management
    3.5(17 ratings)
    Working environment
    3.8(17 ratings)
    Diversity & equal opportunity
    4.0(17 ratings)
    Ratings for DCS Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 17 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Online Manager
    Nov 2022
    9 to 10 years in the role, former employee
    Great place to work for coffee lovers that generally help people.
    The good thingsGetting to help people everyday is pretty awesome. Colleagues are great. Free car parking. Two espresso machines. Full kitchen. Drinks on Friday.
    The challengesClients are going through a stressful time. It can be hard if empathetic. Covid was a challenge
    5.0
    Debt Management Constant
    Jun 2021
    5 to 6 years in the role, current employee
    Really recommend working for DCS Group if you want a fun environment with good challenges, lots of perks and great support 😊
    The good thingsGreat family owned environment to work in. Tight teams where you make friends for life. Management is very supportive and encouraging. Lots of training offered to keep improving. Great life balance, amazing location around lots of shops and free parking so can drive to work. Also great perks.
    The challengesNone, very happy going to work and in my job!
    5.0
    Case Manager
    Mar 2021
    7 to 8 years in the role, former employee
    I learnt a great deal about the industry, products and empathy for people in tough financial situations. Had a lot of laughs and made some great friends along the way!
    The good thingsApproachable management, great team of people to work with. Good office, parking and great IT support. Pro-active development of products and processes to stay relevant in this ever changing industry.
    The challengesNot much. As in any job, there are times that can be busy and stressful but there is great support from management and colleagues.
    3.0
    Sales Role
    Jan 2020
    3 to 4 years in the role
    A generally positive company working with poorly conceived legislation in a mismanaged industry.
    The good thingsManagement was generally encouraging and worked hard to ensure a positive culture.
    The challengesFelt insecure in your employment at times when things weren't going as well.
    1 person found this helpful
    1.0
    Accounts Officer
    May 2019
    5 to 6 years in the role, former employee
    Lack of consideration for the challenges of the future.
    The good thingsMost of the people I worked with but they have almost all left.
    The challengesManagement unwilling to listen to expert opinion and actively inhibiting development opportunities.
    5.0
    Customer Service Employee
    Jan 2019
    Great experience
    The good thingsEqual Opportunity and working environment
    The challengesManage and prove yourself
    1.0
    Client Support Officer
    Aug 2018
    1 to 2 years in the role, former employee
    Management needs to look at themselves a little.
    The good thingsThe people and the general environment.
    The challengesThe ever-increasing workload, management expects you to keep up with. Management is also happy to discuss other colleagues problems openly with staff members, creating no privacy.
    1 person found this helpful
    3.0
    Insolvency Accountant
    Jun 2018
    Micromanaged and no life, expected to have work as first in life
    The good thingsThe Staff are wonderful to work with.
    The challengesManagement is not so great.
    5.0
    Management
    Jun 2018
    3 to 4 years in the role, current employee
    DCS Group is a great place to work and it is nice work somewhere you know is working hard for our clients and helping them out with their financial situation.
    The good thingsManagement and workplace culture is great. Great work - making a difference to people who are having difficulties with managing their debt and finances. Lovely working conditions, close to the shops and being able to drive to work is a bonus as there is plenty of parking onsite.
    The challengesManagement are working hard to change the culture as part of the company's growth and dealing with people who are change resistant can be difficult sometimes.
    1 person found this helpful
    3.0
    Customer Service Officer
    Apr 2018
    3 to 4 years in the role, former employee
    A lot of potential & room for improvement. If you are looking for a job to get a foot in the door, OR specifically in Insolvency - it's great. Anything else...
    The good thingsThe nature of the job is fantastic. Everyday you are learning something new and in the process helping people and their financial situation. It's a very interesting field and the systems developed are good and user friendly. Each team is unique and generally there is a good team environment in most of them (between colleagues). Good facilities - parking, coffee machine, TV, ipads, lunch room.
    The challengesThere are frequent changes of processes, departments, management which are unnecessary, not tested first or just not very well thought out. It causes uncertainty between staff and mostly is just unprofessional. Office politics and the usual with certain managers who don't actually have very good management or people skills. Some organisational practices are outdated, i.e. no phones, strict dress codes, some policies, lockers that are just not consistent with a modern work place. Pay reviews don't seem to be a regular thing or a priority.
    5.0
    Admin Support Officer
    Feb 2018
    Less than 1 year in the role, former employee
    We always have the clients best interest in mind when we talk to them.
    The good thingsGreat work environment. People are very friendly and open.
    The challengesWe are always looking for a better way to work with clients.
    1.0
    Management
    Jan 2018
    Less than 1 year in the role, former employee
    Never again
    The good thingsNone. Really difficult place to work
    The challengesManagement have absolutely no direction
    5.0
    Administration
    Sep 2017
    Less than 1 year in the role, current employee
    Great place to work!
    The good thingsGreat team environment, diverse roles & the ability to change peoples lives.
    The challengesAll business have their challenges, as a growing company we are always looking at new and innovative ways to achieve targets and to help keep up with technology and external demands.
    5.0
    Staff
    Sep 2017
    I enjoy working for DCS and look forward to the future of this company.
    The good thingsClose knit and friendly Clear role descriptions Professional yet relaxed atmosphere Satisfying service and excellent opportunity for career development
    The challengesComputer systems could use an upgrade Processes need to be more streamlined More communication between the different departments
    1.0
    Consultant
    Sep 2017
    Less than 1 year in the role, former employee
    Horrible. If you want to feel like your back at school and want to get treated like a child. Apply
    The good thingsClose parking - close to shops for lunch
    The challengesEverything.. training was horrible. Management are to afraid to see the bigger picture or take on ideas that might fix overly complicated processes.
    1 person found this helpful
    5.0
    Sales Administration Assistant
    Feb 2016
    1 to 2 years in the role, former employee
    DCS has amazing staff and Managers and is a great choice of employment.
    The good thingsDCS is a fantastic company to work for with a great and intense training program for new employees. Staff and Management are friendly and enjoy a laugh which makes their workplace a great place to be.
    The challengesMost days there would be at least one challenge which keeps you interested and using your head. Management are easily approachable if you have a problem you need help with sorting out.
    4.0
    Systems Adminstrator
    Sep 2015
    Overall a good place to work
    The good thingsExcellent sallary and premises
    The challengesStrict uniform and work policies that don't reflect a modern work place
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.