Dell
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    Dell
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    Company Reviews

    Working at Dell

    3.667 ratings in total
    5
    25
    4
    17
    3
    9
    2
    8
    1
    8
    82%
    Rate salary as high or average
    66%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(67 ratings)
    Career development
    3.4(67 ratings)
    Benefits & perks
    3.2(67 ratings)
    Management
    3.2(67 ratings)
    Working environment
    3.6(67 ratings)
    Diversity & equal opportunity
    3.9(67 ratings)
    Ratings for Dell are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 67 reviews sorted by most recent
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    5.0
    Bank Teller
    May 2025
    Sydney NSW 2000-1 to 0 years in the role, current employee
    I enjoy the company well
    The good thingsReading the bible at less busy hours
    The challengesI don't like to talk to people too much
    5.0
    Design Role
    Feb 2025
    Newman WA 67537 to 8 years in the role, current employee
    good start for anyone needing a start
    The good thingsgood start for anyone needing a start
    The challengesI like alot, like i mentioned the company is a good start for anyone needing a start
    5.0
    Sales Assistant
    Feb 2023
    1 to 2 years in the role, current employee
    Very great 👍
    The good thingsNice great environment
    The challengesNothing it's very aowsme experience
    5.0
    Sales Director
    Mar 2020
    All Australia
    Dell is a GREAT company to work
    The good thingsWork life balance in Dell is Excellent
    The challengesChallenges make a person and the company better.
    3.0
    Technician
    Mar 2020
    Solid place to work but in a poor location and no chance for promotion
    The good thingsGood relation with manager. A manager that shows empathy.
    The challengesPoor location hard to get to. Unrealistic goals
    2.0
    Administration Role
    Mar 2020
    Don't believe the hype.
    The good thingsClose to public transport
    The challengesManagement not present, poor communication from management,
    1.0
    Business Analyst
    Mar 2020
    Less than 1 year in the role, former employee
    Horrendous
    The good thingsThere really is nothing good to say
    The challengesPoor management. Complete inability to run projects. Lack of care for staff. They don’t listen to their staff.
    1.0
    Business Analyst
    Mar 2020
    Disappointing experience, problematic management, poor recruitment decisions staff not valued
    The good thingsSometimes encouraged to work from home
    The challengesFelt undervalued, badly managed, over complicated processes
    4.0
    Financial services
    Mar 2020
    1 to 2 years in the role, current employee
    A place you can grow
    The good thingsIn a large business there are many opportunities to get experience in projects and work with talented people. Also they have an amazing CSR program
    The challengesSome of the systems are difficult to use
    3.0
    Receptionist Team Leader
    Feb 2020
    Less than 1 year in the role, former employee
    Very disappointing that a company of this size is so dysfunctional.
    The good thingsGood salary- great staff facilities- nice building.
    The challengesIn the short time I was working for Dell, 5 staff had left including managers. I found this company to be dysfunctional, blind leading the blind. There was no structural training in place. And when I asked for more training in certain fields, I was told by my manger to figure it out. Not helpful. I excepted more from a big successful company. While I am sure certain staff I worked with will learn from this experience it was one I removed myself From the disappointing situation.
    5.0
    Enterprise Technical Support Engineer
    Jan 2020
    1 to 2 years in the role, current employee
    I enjoy working at Dell. The team is always supportive and helpful Management is open for suggestions and promotes work life balance Very good training provided on the supported products and promotes certifications.
    The good thingsGood management Work life balance Good training provided Good team members
    The challengesRemuneration is average Office Location
    4.0
    Field Service Technician
    Nov 2019
    Less than 1 year in the role, former employee
    A good high paced environment with a set schedule and aim for each day.
    The good thingsGood environment - Management accepted feedback and improved
    The challengesManagement of jobs was done from over east first with a lot of miscommunication but was resolved when we provided feedback and took charge of the bookings and jobs. work started to slow down for casual employee's
    3.0
    Technical Support Role
    Nov 2019
    3 to 4 years in the role, former employee
    Interesting yet cruddy.
    The good thingsThe people I worked with the greatest bunch of people I’ve worked with and will help you
    The challengesManagement with work life balance. In saying that I’m sure if i was in management it would be very accomodating.
    1 person found this helpful
    5.0
    Information Technology Support Role
    Nov 2019
    7 to 8 years in the role, former employee
    Excellent
    The good thingsVery Good work environment
    The challengesWe have more growth opportunities.
    1.0
    Business Analyst
    Sep 2019
    It was truly disappointing to experience that a reputable company such as Dell EMC [1] allows for unprofessional senior management behavior and [2] preaches, but actually forbids family/work balance and work flexibility
    The good thingsThe opportunity was promising
    The challengesChallenges varied from lack of tools, governance and stakeholders required to work with to lack of senior management professionalism to allow for appropriate scoping and project performance and lack of family/work balance and work flexibility
    1 person found this helpful
    3.0
    Systems Engineer
    Sep 2019
    All Australia5 to 6 years in the role, current employee
    Burnt out.
    The good thingsCollaborative teams with a focus on customer results.
    The challengesSince Dell acquired EMC, they've gutted the healthcare allowance and stripped the awards program. For a company that preaches work/life balance, it is common to expect employees to just put in the extra hours no matter what.
    2 people found this helpful
    5.0
    Director
    May 2019
    All Australia
    a great place to work provided you have done your homework beforehand
    The good thingswork life balance, tell dell process for employee satisfaction
    The challengesstill struggling with some business processes following the dell / emc merger
    1.0
    Information Technology Support Officerit
    May 2019
    My manager has lots room to improve before promoted.
    The good thingsThey do not need smart people.
    The challengesYou have to approve you are not smart.
    5.0
    Senior field service engineer
    May 2019
    9 to 10 years in the role
    One of the best company i ever worked.
    The good thingsExcellent work environment
    The challengesKnowledge Never stop
    2.0
    Senior Cloud Consultant
    Nov 2018
    Less than 1 year in the role
    Good perks but challenging when there are no projects assigned
    The good thingsGood salary plus other benefits such as medical insurance etc.
    The challengesIf you’re not on a project it can get challenging to stay motivated and to keep professional skills up to date. Unfortunately that was what I experienced for the most part of my time in Dell EMC, I was hired for a specific project but that project did not get approved.
    4.0
    Project Manager
    Jun 2018
    Work culture generally is good. need to find the closest exit, If ended up in a dark spot.
    The good thingsEncourage work from home. Good teamwork among all levels.
    The challengesPoor career progression. Unless you pursue higher qualifications or included in the good books of the reporting manager, ended up in the same position for decades
    2.0
    Technical Support Analyst - ProSupport
    May 2018
    1 to 2 years in the role, former employee
    Good job for a graduate. Not for a professional.
    The good thingsGood place to work to start your career in IT.
    The challengesWorkplace politics. Managers are the major roadblocks to your career development. No bonuses or commissions. Extremely restrictive work place. Managers even monitor toilet breaks and often complain.
    4.0
    Senior Manager
    Mar 2018
    9 to 10 years in the role, former employee
    Good while it lasted but would never go back. There are far more dynamic and interesting companies to work for.
    The good thingsRelatively positive career progression if you are willing to play the game and do things that are best for management and not for the customers
    The challengesHuge behemoth of a company that unfortunately has become very bureaucratic. I have had management tell me that its best just to do what senior management want and don't question anything and you will be fine. Read an article from Michael Dell stating that he encourages all teams internally to be \"creative, disruptive and think outside the box\" This is simply not true.
    1 person found this helpful
    5.0
    Solutions Consultant
    Feb 2018
    Melbourne VIC 30047 to 8 years in the role, former employee
    Should not have taken the package!
    The good thingsSupportive, collaborative, was even better once I left!
    The challengesSome of the the beauracracy
    1.0
    Tech Support Engineer
    Jan 2018
    1 to 2 years in the role, current employee
    Good for 1 year only
    The good thingsGood training (but for internal work only), team is good.
    The challengesFrenchs Forest office location, too much micro management, too much finger pointing and blame game, halt to career growth as compared to overall market
    5.0
    Inside Sales Representative
    Nov 2017
    3 to 4 years in the role, former employee
    Amazing Culture!
    The good thingsGood Diversity, Inclusion, and Training enriched atmosphere. Great personal challenge.
    The challengesThere is a wide range of management, and no idea where you will land in the teams. Red tape Terrible Location
    3.0
    Manager
    Nov 2017
    Ok, but not what I expected.
    The good thingsflexible working arrangements
    The challengesUS centric structure and hit and miss management
    5.0
    IT Project Manager
    Oct 2017
    Great work life balance
    The good thingsGreat people and work environment
    The challengesToo many systems and changes controlled by overseas head office ..
    2.0
    Marketing Director
    Oct 2017
    5 to 6 years in the role, former employee
    People are a number not a person
    The good thingsProducts are great. System and processes are very advanced.
    The challengesVery political and opinionated organisation
    1.0
    Project Manager
    Aug 2017
    Less than 1 year in the role, former employee
    Project I was assigned to was in trouble, and a bad fit.
    The good thingsGood people. Location was good.
    The challengesProject was in serious trouble. Dysfunctional team.
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