Dematic
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    Dematic
    (31 reviews)
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    Company Reviews

    Working at Dematic

    3.731 ratings in total
    5
    11
    4
    9
    3
    5
    2
    2
    1
    4
    81%
    Rate salary as high or average
    68%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(30 ratings)
    Career development
    3.5(31 ratings)
    Benefits & perks
    3.5(30 ratings)
    Management
    3.6(31 ratings)
    Working environment
    3.8(31 ratings)
    Diversity & equal opportunity
    3.8(31 ratings)
    Ratings for Dematic are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 32 reviews sorted by most recent
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    5.0
    Electrical Supervisor
    Apr 2026
    Notting Hill VIC 3168Less than 1 year in the role, current employee
    Great company, with positive culture
    The good thingsStrong positive culture across different departments. There is always someone to answer my questions
    The challengesToo many software platforms
    1.0
    Job seeker
    Feb 2026
    Lidcombe NSW 2141Less than 1 year in the role, former employee
    No training, just expectations
    The good thingsKnock off time after working long hours
    The challengesNot being given a chance to learn, even though they mentioned training was provided, techs expected me to know it all first day, i think they didn't want to lose their overtime, it was an unfriendly environment.
    2 people found this helpful
    5.0
    Storeperson
    Feb 2026
    Belrose NSW 20851 to 2 years in the role, current employee
    Great Place to Work and great work culture.
    The good things* Team Work * Flexibility * Employee Benefits
    The challengesNot any that I would like to point out at this time.
    5.0
    Manager
    Apr 2025
    Melbourne VIC 300016 to 17 years in the role, current employee
    Really enjoyed and thankful for the development and growth opportunities that have been offered along my journey.
    The good thingsGreat people around to work with.
    The challengesSupporting 24x7 customers can be a challenge at times.
    1 person found this helpful
    4.0
    Field Service Technician
    Jan 2025
    Belrose NSW 20851 to 2 years in the role, former employee
    Challenging, stressful but rewarding with the future looking brighter
    The good thingsMajority of the team was very supportive High quality design logistics-handling equipment Above average company benefits Potential for large amounts of overtime
    The challenges"It's always been done this way" mentality exists to a large determent Initial training and support varied greatly depending on whom you were paired with 24/7 on-call placing alot of pressure on family when team numbers reduced
    3 people found this helpful
    4.0
    Service Technician
    Oct 2024
    Belrose NSW 20853 to 4 years in the role, current employee
    Optimistic about the future
    The good thingsGenuinely having a lens into what the future of commerce and supply chain looks like Interesting work Management looking to evolve and listen to their people Not afraid of change if there is an apetite for it.
    The challenges"It's always been done this way" mentality exists Many systems tacked together - No clear set CRM system yet
    2 people found this helpful
    3.0
    Maintenance Electrician
    Sep 2024
    Minchinbury NSW 2770Less than 1 year in the role, former employee
    Love: Good experience of industrial maintenance work, stable income. Hate: management, double standards and lier among workmates.
    The good thingsstable income. chances to learn and a few opportunities.
    The challengesManagement is not so good esepecially if you are new. But still many thanks to my manager who recruited me and I did learn many things during my probation. One of the team mate lied right in front of my face to cover up his fault. shocking. They claim they are very strict with safty but they use double standards. As a new guy you will be sacked and for those who have already established their presents in the company it is nothing. One of the team mate who told me not to crawl under the rack jumpped and stood on the guide rail to reach and clear a fault on top transfer belt. what a joke. TIP to new and younger electrician. Go there and have a look but do go with some smaller electrical company in construction, commercial or residential work and you will gain more experience because as a maintenance electrician you won't get much chance to do projects and learn a lot of things for you to go your own way if you want to just like me.
    7 people found this helpful
    1.0
    Technician
    Aug 2024
    Melbourne VIC 3000
    The team I work with all feel the same way, management continually push to complete tasks without considering the time it takes to complete said tasks. Monetary compensation is woeful, management are completely incompetent and take no responsibility for there actions whatso ever.
    The good thingsThere is nothing good about working at Dematic
    The challengesContinual fight against management for fear and reasonable conditions
    6 people found this helpful
    5.0
    Field Service Technician
    Jul 2024
    Perth WA 60009 to 10 years in the role, current employee
    Great to be a part of a company with a strong future in automation!
    The good thingsFast-paced working environment. Variance in your day-to-day - working several sites with differing automation technologies. Great team environment - very supporting and collaborative. Plenty of overtime! Majority of work in Perth metro area too - good to go home every night
    The challenges24/7 requirements for some customers can be demanding. Also with some work on weekends (although leads to a good boost in overtime). Good to be able to swap shifts with colleagues when you need to
    2 people found this helpful
    5.0
    Technician
    Feb 2024
    Brisbane QLD 40003 to 4 years in the role, current employee
    Best job I have ever had!!!!
    The good thingsGreat company to work for. Great management, team culture within the company. Lots of new things to learn.
    The challengesNone really if you like the challenge of a fast pasted industry.
    5.0
    Technical Training Manager
    Jan 2024
    Brisbane QLD 40001 to 2 years in the role, current employee
    Great company to work for that shows integrity as an employer.
    The good thingsExcellent culture and well supported by management and the senior management team. Heavy focus on Health, safety and wellbeing. Management investing heavily in the development of apprentices through to technicians and career development as a whole. It's a pleasure to work for a company that is so supportive.
    The challengesNone, Dematic is a great company to work for.
    2.0
    Software Engineer
    Oct 2023
    Sydney NSW 2000Less than 1 year in the role, current employee
    Somehow this would have to be one of the most toxic cultures I have worked in, Despite the wfh flexibility.
    The good thingsThe wfh model within the APAC software team is really good. Although if you are new on board this is counter productive and makes learning from your peers much more difficult especially when senior management, the guys that should be teaching you take the backseat even when you tell them how you need assistance.
    The challengesGetting quality training is sometimes a reality. If you need help with something you will be scolded, and insulted for asking for help.
    6 people found this helpful
    1.0
    Maintenance Technician
    Jul 2022
    former employee
    Wouldn't recommend to anyone
    The good thingsMoney is ok. Close to home
    The challengesManagement are terrible. Poor treatment, and high turnover of staff for a reason.
    5 people found this helpful
    5.0
    System enginering manager
    Apr 2021
    3 to 4 years in the role, former employee
    A fantastic team of engineers, project managers and trades.
    The good thingsGreat people, engaging management, and plenty of support and training.
    The challengesProjects had reasonable sophistication but I was always well supported.
    1.0
    Repair technician
    Jan 2021
    1 to 2 years in the role, former employee
    There is no feature.
    The good thingsNot recommend any one
    The challengesManagement tends to micro manage.
    2 people found this helpful
    4.0
    Maintenance Fitter
    Mar 2020
    7 to 8 years in the role, former employee
    Fantastic.
    The good thingsdifferent work everyday fast moving world. The liability to move around not stuck in one area.
    The challengesnothing really. Be one step ahead when it comes to a break down
    4.0
    Electronics Technician
    Mar 2020
    Good working experience
    The good thingsgood environment and no stress.
    The challengesfew challenges in performing new task
    5.0
    Electrician/Mechanical Technician
    Mar 2020
    1 to 2 years in the role, current employee
    I've enjoyed the challenges this company provides.
    The good thingsDiversity of work and good challenges.
    The challengesOpportunities to learn are of a daily basis.
    1 person found this helpful
    3.0
    Software Engineer
    Nov 2019
    5 to 6 years in the role
    It's good if you want to work but kind of lacking if you want meaningful work
    The good thingsWork life balance is not bad but also not great
    The challengesIt's hard to adopt new things and salary increases are far and few between and not that high if ever
    6 people found this helpful
    4.0
    Technician
    Nov 2019
    Awesome people was a pleasure to work for in field service good customer relations and variety of work. My manager was a great outside the box thinker who I learnt a lot from.
    The good thingsShift work on a roster. Good sorting systems
    The challengesLogic and controls can take some getting used to.
    5.0
    Electrician
    Nov 2019
    3 to 4 years in the role, former employee
    Good management
    The good thingsVery well organised, management seems understanding.
    The challengesTraining not enough, and needs improvement
    2.0
    Roving service tech
    Sep 2019
    Less than 1 year in the role
    Revolving door,will never keep good trades until they change.
    The good thingsSafety focussed. Spare parts are always in stock
    The challengesChanging roster at short notice. Tradesman with poor skills. Lazy managers
    5 people found this helpful
    3.0
    Controls Engineer
    May 2019
    A challenging opportunity that almost killed me
    The good thingsThe amount of experience you get
    The challengesthe insane work hours (100+ hour weeks), dealing with a company that works 9-5 in the office and on-site you are on call 24/7
    6 people found this helpful
    5.0
    Machine Operator/Mig Welder
    May 2019
    3 to 4 years in the role, former employee
    At Dematic we \"TAKE IT EASY\"
    The good thingsAs long you do your job, that's it. Fun environment, friendly coworkers, work freely not under pressure. Up-skills wherever you want to work or what you want to pick up or learn.
    The challengesDon't need to go gym, work is gym. Heavy lifting
    1 person found this helpful
    3.0
    Project Manager
    May 2019
    3 to 4 years in the role, former employee
    Great location and work life balance but little of anything else
    The good thingsLocation. Some great people and people with brilliant minds work here.
    The challengesEarning trust of your colleagues is long and hard. Moving up the ladder is virtually non existent.
    3 people found this helpful
    3.0
    Assembler
    May 2019
    My time working for Dematic was short lived because I fell chronically ill and was unable to return to work but several of the staff that I had met had long term employment within the company so I guess that can speak for itself.
    The good thingsClose to home, early start and early finish. Majority of staff easy to get along with.
    The challengesManagement tends to micro manage.
    4.0
    Project Engineer
    Feb 2018
    Good company to work for with a reputation to match.
    The good thingsExcellent work environment, reputable company, good employees
    The challengesMiddle management, low salary.
    5.0
    Graduate Human Resources Officer
    Mar 2017
    Less than 1 year in the role, current employee
    Great place to work, and even better people to work with
    The good thingsDematic has a very friendly and welcoming corporate culture. Being a global company, with diverse operations, the work environment is dynamic and exciting. No two days are the same. Everyone is approachable and happy to help. I feel very lucky to work for such a great company.
    The challengesThe biggest challenge for me has been learning new systems and processes.
    5.0
    Customer Service Team Leader
    Mar 2017
    Melbourne VIC 30045 to 6 years in the role, current employee
    Very enjoyable working environment.
    The good thingsDematic is a well run company. They excel in their employment record. They seem to be able to source really top employees. So the people you work with are great. The management assist the client to meet their needs. They are safety conscienous and empathetic to their employees.
    The challengesBeing able to meet KPI's
    4.0
    Software Engineer
    Mar 2017
    Sydney NSW 2000
    I enjoyed working at Dematic.
    The good thingsWhen working in the office, there was a very good work-life balance. Working overtime was not normally expected. Management and the team I was working in were very friendly. Everyone on our team was highly motivated to deliver the best to the customers. The office is in a beautiful bushland location, accessible by bus.
    The challengesDuring periods of site work, the hours were sometimes long, without compensation. You were expected to do the extra hours without pay, even as a contractor.
    2 people found this helpful
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