Direct Couriers
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    Direct Couriers
    (18 reviews)
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    Company Reviews

    Working at Direct Couriers

    3.518 ratings in total
    5
    7
    4
    3
    3
    2
    2
    4
    1
    2
    61%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(18 ratings)
    Career development
    3.2(18 ratings)
    Benefits & perks
    2.8(18 ratings)
    Management
    3.0(18 ratings)
    Working environment
    3.7(18 ratings)
    Diversity & equal opportunity
    3.3(18 ratings)
    Ratings for Direct Couriers are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 18 reviews sorted by most recent
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    2.0
    Customer Service Role
    Feb 2026
    Kewdale WA 61057 to 8 years in the role, former employee
    Absolutely horrible environment
    The good thingsThe people I worked with in other areas
    The challengesThe environment in customer service too many rules for different people in there and the training person is terrible no customer service skills at all
    5.0
    General Manager
    Jan 2022
    Awesome company that understands work life balance
    The good thingsGreat culture, great team environment, great remuneration , great leaders, great drivers. A transport company that is extremely professional
    The challengesNothing to note, DC to a marvelous job
    1 person found this helpful
    1.0
    Courier Driver
    Jan 2021
    3 to 4 years in the role, former employee
    Not a viable living
    The good thingsNice uniforms, weekly pay, work unsupervised.
    The challengesTrying to work quickly and efficiently when you receive vague pick up or delivery addresses/instructions. Waiting around for a job or being kept very busy with low paying jobs. Expected to work or sit around for very long hours, despatch making u finish far away from home.
    19 people found this helpful
    5.0
    Business Development Manager
    Jan 2021
    1 to 2 years in the role, former employee
    A wonderful experience working at Direct Couriers with great leaders that respect their staff.
    The good thingsOne of the best companies I have worked for. Wonderful leadership.
    The challengesPricing, but you get what you pay for and the service is amazing
    2 people found this helpful
    3.0
    Truck Driver
    Mar 2020
    former employee
    There is not much difference if I compare to other companies because all the transport companies staff Naver stand on their words.
    The good thingsThere are good and bad thing running equally.
    The challengesNot really as usual other companies
    2 people found this helpful
    5.0
    Forklift Driver
    Mar 2020
    Good place to work
    The good thingsGood job and atmosphere
    The challengesImprove your skills
    1 person found this helpful
    5.0
    Courier Driver
    Nov 2019
    2 tons van more suitable for Direct Courier.
    The good thingsEasygoing to do pickup and delivery
    The challengesA lot of job don’t have loading dock to unloading and more than 150kg need push trolley walking on the road.
    2 people found this helpful
    4.0
    query operator
    Nov 2019
    5 to 6 years in the role, former employee
    best job ive had in Oz since moving here 15 yrs ago
    The good thingscustomer and co worker relations excellent
    The challengesfast paced, need to multi task
    1 person found this helpful
    1.0
    Courier Sub Contractor
    Nov 2019
    1 to 2 years in the role, former employee
    Sub contractor ripped off
    The good thingsBeing out on the road
    The challengesWeight of products Low Income Maintenance on own vehicle No super
    3 people found this helpful
    2.0
    Courier Owner Driver
    May 2019
    Wouldn't recommended to a friend
    The good thingsOpportunity for a permanent run.
    The challengesThere is no challenges
    3 people found this helpful
    2.0
    Customer Service Representative
    May 2019
    Very stressful
    The good thingsThe staff are friendly and supportive.
    The challengeswithout freight fowarding experience, this job is very challenging,as training is not adequate, There are many variables and staff are too busy to assist, leaving a person very frustrated and annoyed.
    10 people found this helpful
    3.0
    Courier Driver
    May 2019
    1 to 2 years in the role, former employee
    It is good company if you have second job and better than majority of other courier companies in south australia
    The good thingsGood working hours and decent on road support for drivers
    The challengesPay is average there is no stability in work
    3 people found this helpful
    4.0
    Dispatcher
    May 2019
    1 to 2 years in the role, current employee
    Pleasant, supportive working conditions.
    The good thingsGood team support. Management are very approachable and take onboard any concerns you have and try to rectify any issues you may have.
    The challengesTraining is a bit lacking in some areas. Continuity of drivers is an ongoing issue.
    1 person found this helpful
    2.0
    Experienced Owner Driver
    May 2019
    3 to 4 years in the role, former employee
    Would not work here unless no other opportunities
    The good thingsWork mates were awesome!
    The challengesManagement doesn't listen
    1 person found this helpful
    5.0
    Courier Driver
    Feb 2018
    7 to 8 years in the role, former employee
    The BEST courier company around.
    The good thingsAs a courier driver, you are your own boss. Generally very good staff.
    The challengesDon't upset the clients.
    5.0
    Courier Driver
    Feb 2018
    awesome company to work for an enjoy the friendly people around you
    The good thingsgood pays staff are friendly an helpful work hours are great get to travel all over the state plenty of work
    The challengesworking long hours an a lot of walking an lifting which is great
    1 person found this helpful
    4.0
    Delivery Driver
    Mar 2017
    Adelaide SA 50001 to 2 years in the role, current employee
    Happy
    The good thingsWorking as a individual
    The challengesGetting the work done on time
    4 people found this helpful
    5.0
    Driver
    Sep 2015
    1 to 2 years in the role, former employee
    Great
    The good thingsVery good staff
    The challengesTime
    1 person found this helpful
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