Donut King
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    Donut King
    (101 reviews)
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    Company Reviews

    Working at Donut King

    3.5101 ratings in total
    5
    28
    4
    27
    3
    18
    2
    19
    1
    9
    70%
    Rate salary as high or average
    57%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(101 ratings)
    Career development
    2.9(101 ratings)
    Benefits & perks
    3.0(101 ratings)
    Management
    3.2(101 ratings)
    Working environment
    3.4(101 ratings)
    Diversity & equal opportunity
    3.3(101 ratings)
    Ratings for Donut King are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 102 reviews sorted by most recent
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    most recent
    3.0
    Team Member
    Mar 2026
    Belconnen ACT 26172 to 3 years in the role, current employee
    Flexible hours with good pay but they can be unfair
    The good thingsReally great staff culture, shifts and hours are very flexible and easy to swap around if needed
    The challengesHours are unpredictable and can be very unfair, some staff members get way more hours than others and hard to get more hours even if you are performing well they don't care. Lots of responsibilities, but pay is good
    3.0
    Casual team member
    Feb 2025
    Cheltenham VIC 31921 to 2 years in the role, current employee
    I have loved working here but ever since my new manager came its been a bad experience
    The good thingsI have loved making new friends
    The challengesThe manager currently doesnt listen to his employees
    2.0
    Team Member
    Nov 2023
    Cheltenham VIC 3192Less than 1 year in the role, current employee
    Would not work here ever
    The good thingsThe colleagues are good and maje a good atmosphere
    The challengesThe management and corporate are more focussed on profits then well being or reason.
    2 people found this helpful
    1.0
    Supervisor
    Sep 2023
    Penrith NSW 27501 to 2 years in the role, former employee
    traumatic
    The good thingsThe staff were the only thing that made my job worth while
    The challengesThe owner, the customers, lack of staff
    3 people found this helpful
    2.0
    Hospitality Staff
    Oct 2022
    1 to 2 years in the role, former employee
    Good as a starter job but not sustainable
    The good thingsTeam members, location, busy, learn new skills
    The challengesNot offered enough shifts due to unequal opportunity Rostering of staff is poor so either too may staff or not enough and then too stressed or get sent home
    3 people found this helpful
    2.0
    Emplyee
    May 2021
    Less than 1 year in the role, former employee
    Needs a lot of work on management and sanitation
    The good thingsThe team members where amazing! Always willing to help but the management just didn't seem to have the "time" to help out the new people.
    The challengesWas never taught much just chucked in the deep end, and when you get it wrong you get hell raided down on you
    2 people found this helpful
    4.0
    Customer Service Representative
    Feb 2021
    3 to 4 years in the role, current employee
    Great
    The good thingsAlmost everything; the working environment, skills learnt etc
    The challengesStruggles due to COVID
    4.0
    Sales Assistant
    Mar 2020
    3 to 4 years in the role, former employee
    A good experience
    The good thingsSkill learning Meeting new people Different challenges
    The challengesI didn’t find anything impossible I was willing to learn anything
    2.0
    Sales Associate
    Mar 2020
    This is a good flexible first job to give you work experience and develop your customer service skills but this is not a job that will make you happy.
    The good thingsSome of the employees were nice people and have become great friends of mine
    The challengesIt’s challenging and draining working in a toxic work environment where the boss is never present and does nothing to stop the disrespectful behavior.
    3.0
    Casual employee
    Mar 2020
    5 to 6 years in the role, current employee
    Easy job for a young person. Average pay, average hours.
    The good thingsRelaxed and easy. Staff are all similar ages therefore like minded and often easy to get along with.
    The challengesManagement isn’t the best. And can often receive complaints on things that are out of your control as a staff member.
    5.0
    Waitress
    Mar 2020
    current employee
    Fanstic
    The good thingsEvery One is happy and bubbly
    The challengesEvery One pushes each other to do their best
    5.0
    Experienced Cafe Allrounder
    Mar 2020
    1 to 2 years in the role, former employee
    Boss, co workers, life balance = epic.
    The good thingsBosses were amazing, best job I've ever had, sadly I had to move stated or i would of stayed! Co workers were highly skilled aswell, and also friendly Payrate is awesome, correct award wage.
    The challengesRush times, can be intense, but the right staffing made it fine
    2.0
    Hospitality Staff
    Mar 2020
    Less than 1 year in the role, current employee
    Makes as alright first time job, but not much else
    The good thingsCustomers are more often very polite than not. Non management co-workers are great.
    The challengesCan get very hectic in a blink of an eye. Frequently understaffed. Insufficient training. Management is a mess at best.
    5.0
    Manager
    Mar 2020
    9 to 10 years in the role, former employee
    Perfect
    The good thingsFamily friendly atmosphere
    The challengesThe customers haha. The fast paced work
    5.0
    Sales Assistant
    Feb 2020
    1 to 2 years in the role, current employee
    my experience was amazing, i really do recommend working there
    The good thingsthe thing that i enjoyed the most is the people who work there, they are so nice and help you when needed
    The challengesthe challenges where learning new things and also of how busy it can get.
    4.0
    Retail Team Leader
    Nov 2019
    1 to 2 years in the role, former employee
    I really like working at donut king as an employee I would like to recommend the job to my friends and everyone.
    The good thingsI be able to work with multicultural people and get to explore my experiences with the kindness customers.
    The challengesNot really much work.
    5.0
    Retail Sales Assistant
    Nov 2019
    Less than 1 year in the role, former employee
    Awesome experience, very much enjoyed it
    The good thingsGreat manager, easy to work and get along with.
    The challengesNot much opportunity to grow in the business as I worked in a regional store.
    2.0
    Cashier
    Nov 2019
    All Australiaformer employee
    Flexible hours but very difficult work to be treated well but good for high school job
    The good thingsFlexible working hours Other staff good
    The challengesManagement including upper management Pay Super payments Lack of casual loading or sick and annual leave Pressure to work when unavailable and sick Training not realistic
    1 person found this helpful
    5.0
    Senior Barista
    Nov 2019
    9 to 10 years in the role, former employee
    Best working atmosphere with the right people and management.
    The good thingsManagement was top notch at my store and are really flexible in working hours, I worked for the company through high school until I finished university and I never missed out on any extracurricular/professional development opportunities due to great management.
    The challengesNot difficult, but be prepared for a fast paced, fun working environment that can be challenging at times. Task prioritising skills and a can do attitude are essential!
    3.0
    Customer Service Role
    Nov 2019
    Less than 1 year in the role, former employee
    Bearable
    The good thingsIndependence and a chance to grow,
    The challengesManagement, staff members were nasty and made me clean the entire store myself every shift.
    1 person found this helpful
    1.0
    Barista
    Nov 2019
    Less than 1 year in the role, former employee
    I would not recommend working here
    The good thingsWas nothing good about it
    The challengesThe owners. They treat there staff poorly
    2.0
    Store opener
    Nov 2019
    Less than 1 year in the role, former employee
    Honestly stopped me from working alone again.
    The good thingsEarly starts, means early finish. Working alone mean easier finishes and no one to blame but yourself which takes out misjudgement over human errors.
    The challengesUnprofessional management
    5.0
    Shift Supervisor
    Nov 2019
    Goodvibes great staff
    The good thingsAwesome staff good boss
    The challengesThe challenges only my challenges with learning to decorate at a fast pace
    2.0
    Barista
    Nov 2019
    1 to 2 years in the role, former employee
    It was a job
    The good thingsCasual position, good while studying
    The challengesNot flexible work hours and didn’t pay superannuation
    3.0
    Customer Service Role
    Nov 2019
    It was an average job that was best suited to short term employment.
    The good thingsAlways something to do
    The challengesGetting consistent hours
    3.0
    Customer Service Role
    Nov 2019
    1 to 2 years in the role, former employee
    Was a good first job but wouldn't recommend for a lifetime job
    The good thingsFriendly environment, good boss, good team to work with at my store
    The challengesLow pay, no support from the head office, hardly any cooperation
    4.0
    Food Services Assistant
    Nov 2019
    1 to 2 years in the role, former employee
    I made many new friends with my coworkers and customers aswell as achieving a lot of experience in the work place
    The good thingsMade lots of new friends in the work place and really loved the environment and aspect of work was fairly easy
    The challengesTo small of a work place, was very squishy
    1.0
    Hospitality Staff
    Sep 2019
    Less than 1 year in the role, former employee
    Was okay for the 1st week then horrible after that
    The good thingsFree donuts at the end of shift
    The challengesTrying to get in contact with management with any issues about the shop or workers
    2.0
    Customer Service Role
    Jun 2019
    Less than 1 year in the role, former employee
    I would not recommend working at donut king, it was highly depressing
    The good thingsLearnt how to make barista style coffee/tea.
    The challengesTraining wasn't good, owners were horrible.
    1.0
    Store Assistant
    May 2019
    Less than 1 year in the role
    I was scarred for life.
    The good thingsI'm having a problem thinking of any good things.
    The challengesManagement or lack of.
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