Employees appreciate the supportive team culture at Eden Academy, describing it as welcoming, collaborative and family-like. Management is generally viewed as approachable and genuinely caring about staff wellbeing, whilst compensation is noted as above award wages. Many employees highlight the excellent work-life balance with scheduling flexibility, and value the opportunities for professional growth with accessible training resources. Working with the children and families is consistently mentioned as one of the most rewarding aspects of the role.
However, there are some potential challenges to consider. Staffing ratios can be demanding at times, with high numbers of children per room. Management approaches appear to vary across centres, leading to different experiences with support levels. The workload can be substantial, including administrative tasks and cleaning responsibilities alongside childcare duties. Communication between management and staff could be enhanced in some locations. As a rapidly growing organisation, Eden Academy has experienced periods of change requiring staff to adapt quickly to new systems and processes.