Emirates Airline
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    Emirates Airline
    (38 reviews)
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    Company Reviews

    Working at Emirates Airline

    3.938 ratings in total
    5
    19
    4
    9
    3
    4
    2
    0
    1
    6
    86%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(38 ratings)
    Career development
    3.5(38 ratings)
    Benefits & perks
    4.3(38 ratings)
    Management
    3.3(38 ratings)
    Working environment
    3.7(38 ratings)
    Diversity & equal opportunity
    4.0(38 ratings)
    Ratings for Emirates Airline are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 38 reviews sorted by most recent
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    1.0
    Cabin Crew
    Oct 2025
    Brisbane QLD 40001 to 2 years in the role, former employee
    They will fire you for breathing the wrong way. Be cautious.
    The good thingsDecent pay and getting to see other countries
    The challengesThe entire overall company. Very unjust. Terrible management, unhealthy and unfair expectations and conditions.
    5.0
    Human Resources Role
    Oct 2023
    Sydney NSW 2000Less than 1 year in the role, current employee
    Had a great experience through recruitment and onboarding stage. Everyone loves working for the company and the tenure proves it.
    The good thingsGreat working environment and a great team to work with.
    The challengesWith every global company and being far away from HQ makes things a little slowe.
    4.0
    Customer Sales & Service Agent
    Aug 2023
    Canberra International Airport ACT 26091 to 2 years in the role, current employee
    My journey at Emirates Airlines was a thrilling rollercoaster ride of global exploration, diverse connections, and personal growth.
    The good thingsTravel Opportunities: One of the most attractive aspects of working for an airline like Emirates is the opportunity to travel to various destinations around the world. Career Advancement: Endless opportunities for career growth and development. Skill Development: The aviation industry provides me with training and experience in various fields, such as customer service, technical skills, leadership, and crisis management. These skills can be valuable for personal and professional growth.
    The challengesLong Working Hours: The aviation industry operates around the clock, resulting in irregular and long working hours, including weekends and holidays. This can lead to challenges in maintaining work-life balance. High Stress Environment: which can be stressful due to factors such as tight schedules, unexpected delays, weather-related disruptions, etc. This can impact employee well-being and mental health. Safety and Security: Ensuring passenger safety and security is a top priority in the aviation industry. Employees must adhere to strict protocols and regulations, which can be demanding and require constant vigilance.
    5.0
    Flight Purser
    Feb 2023
    I have felt nothing but Valued . Thanks EK .
    The good things- Forward thinking Leadership team . - Well structured . - Employee welfare and medical care .
    The challenges- Back to back flights at times .
    4.0
    Cabin Crew
    Jul 2022
    1 to 2 years in the role, former employee
    Good for travel, saving and learning but only if your body can handle it.
    The good thingsApartment and Bills paid for. International Travel at your finger tips. Great on resume. Amazing training. Great Company, a real team and family spirit. Colleagues protect each other.
    The challengesLiving in Dubai. My body deteriorated, crazy body clock, no normality, terrible health routines, 20 hour flights through the night, jet lag. stressful passengers
    3.0
    Cargo Equipment Operator/ Document Clerk
    Nov 2021
    9 to 10 years in the role, former employee
    It's been a memorable and i will never forget, I learned a lot and great experience.
    The good thingsI learned a lot, especially it comes to communicate to different kinds of person and nationality. I became a professional operator and driver because of all the trainings that we have. How to handle baggage and cargo. The benefits of free ticket and other discount ticket that we can able to travel around the world.
    The challengeschallenges, for me is to how to manage or handle the flight ( if departure time ). summer time coz its really hot outside or inside of the warehouse and airside. lack of operator sometimes, need to be a multi task and step up.
    5.0
    Cabin Crew
    Jun 2021
    7 to 8 years in the role, former employee
    Awesome, just awesome.
    The good thingsTravel and lifestyle
    The challengesJetlag, heat and some destinations.
    5.0
    Customer Service
    Aug 2020
    This is not considered work it's a lifestyle.
    The good thingsThe lifestyle an Airline provides.
    The challengesShift work requires allot of compromise. You do miss out on opportunities
    4.0
    LIcensed Aircraft Engineer
    Jul 2020
    Great place to work before covid19
    The good thingsWorking with more than 87 nationalities. Very goid work enviornment. Safety was the prime concern in every step of task.
    The challengesAlthough there were enough groundtime for each Aircraft but some managers are in race pushing LAE to finished the task faster to receive next Aircraft for maintenance.
    5.0
    Lounge Host
    May 2020
    Great team
    The good thingsExciting environment with opportunities for advancement
    The challengesShift work and split shifts
    5.0
    Customer Service Representative
    Mar 2020
    7 to 8 years in the role, former employee
    One of the best companies i have ever worked for
    The good thingsGreat company to work for, benefits are fantastic.
    The challengesVery demanding but you are always rewarded for being productive
    3 people found this helpful
    1.0
    Supervisor Airport Services
    Nov 2019
    Worst manager ever
    The good thingsGreat colleagues, all doing our best together
    The challengesDealing with incompetent managers
    5.0
    Service Coordinator
    Nov 2019
    Would love opportunity to be employed by Emirates
    The good thingsStaff and management
    The challengesAlways moving forward learning new things constantly
    4.0
    Cabin Crew
    Nov 2019
    3 to 4 years in the role, former employee
    Overall very good and would recommend.
    The good thingsStaff travel, the ability to travel, tax free income.
    The challengesRules in terms of rest for duties when traveling.
    5.0
    Customer Service Role
    Nov 2019
    7 to 8 years in the role, former employee
    i loved working with emirates
    The good thingscolleagues and benifits
    The challengescarrier growth was very limited
    4.0
    Senior customer service and sales consultant
    Nov 2019
    7 to 8 years in the role, former employee
    Statistics rules over ethics
    The good thingsWell structured salary system, carefully constructed procedures, travel benefits, Good training
    The challengesDubai makes most decisions, management culture is changing from futuristic to penny wise.
    1.0
    Senior customer service and sales agent
    Nov 2019
    7 to 8 years in the role, former employee
    Horrible, would never work there again
    The good thingsThe colleagues I worked with
    The challengesBad systems, bad office, bad management, felt like you were being watched non stop, unable to have fun
    3.0
    Support Officer
    Nov 2019
    It was an amazing experience working with Emirates. My colleagues became my 2nd family. The experience, expertise and skills acquired are compared to none
    The good thingsThe tickets on a lot of airlines The experience of working for an international airline
    The challengesScope of development Health Insurance
    3.0
    Information Technology Role
    Nov 2019
    1 to 2 years in the role
    Challenged around expat lifestyle and needs of other above own.
    The good thingsIf you love travel it's great, fair employee rights etc..
    The challengesManagement needs a refresh, lots of very long term managers who need to understand the world has moved on and it's not 1986 any more
    5.0
    Senior sales and customer service consultant
    Nov 2019
    A great company to work from start to the end 25 years
    The good thingsVery generous. Great company to work with training work ethics.
    The challengesHad to sacrifice lots of personal time at the beginning to establish the office.
    5.0
    Customer Service and Sales Consultant
    Nov 2019
    11 to 12 years in the role, former employee
    Brilliant
    The good thingsLoved working with Emirates. Talking to the customers
    The challengesSystems were challenging
    4.0
    Captain B777
    Nov 2019
    9 to 10 years in the role, former employee
    Good for young, single pilots looking for worldwide destination exposure.
    The good thingsGood route network, good aircraft types with very few MEL’s on most days.
    The challengesRoster-bidding is an oxymoron, rosters are built to suit the Company, with no regard given to requested destinations. Very compressed rosters, with little to no time off in Dubai to spend with family
    5.0
    Emirates check in/boarding staff
    May 2019
    1 to 2 years in the role, former employee
    Awesome experience probably one of the best jobs of ever had.
    The good thingsEnvironment, co-workers. Working at the airport you just feel alive.
    The challengesEarly morning starts at 3am.
    1.0
    Cabin Crew
    May 2019
    9 to 10 years in the role, current employee
    An experience
    The good thingsTravel perks, housing taken care of
    The challengesA culture of being afraid to make a mistake. A very top down structure, most are so disconnected from the customer experience they would need reminding what it is the organization actually does.
    5.0
    Senior Licenced Aircraft Maintenance Engineer
    May 2019
    Worked with other airlines as well but with Emirates it's a great opportunity to enhance expo vision and experience
    The good thingsBeing with Emirates since last 19 years,it has been full of good things in term of employee benefits,working environment and many things.
    The challengesThe biggest challenge was for me when we were replacing A380 all landing gears and pylon replacement
    1.0
    Cabin Crew
    Oct 2018
    Toxic work environment.
    The good thingsExtensive route network.
    The challengesToxic work environment. Out of touch, incompetent manage to and support services. Overworked. Insufficient/inappropriate rest.
    5.0
    Cabin Crew
    Jul 2018
    3 to 4 years in the role, former employee
    Opporunity of a lifetime. You have to take the good with the bad.. but the good experiences far out way the bad.
    The good things- travel the world - staff travel - lifestyle and work life balance - crew discount and \" free ladies days / nights\" at many: pools, bars, clubs and restaurants in Dubai - living in Dubai - new crew every flight so great opportunity to meet new people
    The challenges- living abroad can be hard sometimes if you feel homesick - working shift work at all hours of the day and night and sometimes with back to back flights and minimum rest - can be hard/ impossible to get the annual leave you desire so you might end up missing birthdays/weddings/Christmas etc - on the odd occasion you may have challenging crew/customers
    1.0
    Crew Member
    Feb 2018
    Less than 1 year in the role, former employee
    Atrocious working conditions.
    The good thingsNone which are memorable
    The challengesEverything most of the time politics upper management is great when you first start then the expectations begin. Terrible office chairs with no lumbar support. Want to have no life outside of work go and work for Emirates leisure retail
    5.0
    start as Cargo Handling Agent till prometed as Senior Cargo Handling Agent.
    Apr 2017
    I have a great and good experieced in Emirates Airlines.
    The good thingsCompany are very supportive to the staff as long as you doing the SOP. Based on my experienced. Emirates is one of the reason behind that's why I'm leaving here in Australia. I very dedicated to my job and very hardworking staff making lot of overtime if the operation has a short of staff. Main thing is way back 2010 my wife decided to study here in Melbourne as Nurse, while I'm working in Emirates in Dubai Hub, all the financial and support for my wife are coming from my salary in the company and now I'm leaving my family here in Melbourne. It is very sad when I give my resignation and leave at the company I'm working for ten years. Hoping and praying one day I can get a chance to back and work in the same company.
    The challengesOn daily basis facing a different scenario or issue in the flights. As a staff you are there to fixed the issue according to the standards.
    4.0
    Senior customer sales and service agent
    Apr 2017
    Sydney NSW 20003 to 4 years in the role, former employee
    I enjoyed the work and customers.
    The good thingsGood work environment and great supervisor
    The challengesToo many decisions had to be approved by head office in Dubai which could be challenging due to the time difference
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
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