Enterprise Rent-a-Car
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    Enterprise Rent-a-Car
    (22 reviews)
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    Company Reviews

    Working at Enterprise Rent-a-Car

    2.622 ratings in total
    5
    7
    4
    0
    3
    2
    2
    4
    1
    9
    54%
    Rate salary as high or average
    32%
    Employees recommend this employer to friends
    Work/Life balance
    2.2(22 ratings)
    Career development
    2.6(22 ratings)
    Benefits & perks
    2.4(21 ratings)
    Management
    2.3(22 ratings)
    Working environment
    2.8(22 ratings)
    Diversity & equal opportunity
    3.3(21 ratings)
    Ratings for Enterprise Rent-a-Car are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 22 reviews sorted by most recent
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    1.0
    Rental Sales Representative
    Oct 2025
    Brisbane Airport QLD 40084 to 5 years in the role, former employee
    Thankless job,Terrible and Incompetent Upper Management.
    The good thingsMeeting people from all over the world(when their vehicle is actually available!)
    The challengesManagement saying they encourage ideas for improvement and then totally ignore or dismiss suggestions. Payroll and HR departments are extremely incompetent, an absolute nightmare. Award leave entitlements not adhered to. Overbooking vehicles and dealing with angry customers.
    2.0
    Administration Role
    May 2025
    All Brisbane QLD1 to 2 years in the role, current employee
    There's a high turn over rate that is company wide for a reason. It's a really stressful place to work and even though the people are generally great, it's not worth it.
    The good thingsMet some good people and enjoyed customer interactions.
    The challengesPoor management and training across the whole company. They make empty promises regarding fixing problems, uniforms, and learning/growth opportunities. No HR support, and leadership is fully aware. Roles remain unfilled for months, leading to extra duties without added pay or support.
    1.0
    Manager
    Apr 2025
    Cairns QLD 48704 to 5 years in the role, current employee
    Don’t , just don’t. It’s not worth the stress
    The good thingsMeet some great people and customers
    The challengescontracts that fair work warn against with strange ways to rip you off on overtime, absolutely no HR support. Promises on uniforms, training manuals ETC. promise a family atmosphere and throw you to the wolves. Unachievable bonus for managers that seniors love sinking
    1.0
    Rental Sales Officer
    Mar 2020
    Less than 1 year in the role, former employee
    Terrible with a chance of stuck forever
    The good thingsNothing this company is terrible to work for and set you up for failure... no cars, angry customers, no booth in the airport, poor support staff and poor detailing of cars. I had maybe 2 colleagues I could rely on there and one left another is still there... poor guy.
    The challengesNo cars for rentals. Auto upsells so no chance for better incentives as they base your rate of execution by what cars you supply the customer. But you know as a customer getting an SUV when they order a Rio... great for them but not for business. This is also the Redspot group...
    2.0
    Sales Role
    Mar 2020
    1 to 2 years in the role, current employee
    It’s not a fair workplace
    The good thingsMeeting new people at the airport locations
    The challengesManagement are not organized and don’t have staff in their best interest
    1.0
    Rental Service Officer
    Nov 2019
    3 to 4 years in the role, former employee
    Management is horrendous and has a very unhealthy way of doing things
    The good thingsMeeting new people from all over the world
    The challengesDid not find anything to be difficult
    1.0
    Rental Sales Officer
    May 2019
    Less than 1 year in the role, former employee
    Disappointing!
    The good thingsThere is none, really! Unless you enjoy drama and stress all the time.
    The challengesThe company/management does't look after it's employees. Working environment is terrible and overbooked on regular basis (not being able to provide cars to customers with bookings) with unhappy customers. The employees don't stay there for very long, the rotation is frequent. Stress is common in customer service but it wouldn't have to be if there were competent people above! Unreliable and unhappy staff. Terrible work environment and pay is just average. I could go on and on...
    5.0
    IT Support Officer
    Nov 2018
    Less than 1 year in the role, current employee
    So far I couldn't be happier in my role. I have a great job amongst friendly and supportive staff
    The good thingsI enjoy being valued as an employee and having the full support of my team.
    The challengesThe challenges lie in being able to get to helping everyone in a timely manner.
    1 person found this helpful
    1.0
    Branch Manager
    Feb 2018
    1 to 2 years in the role, former employee
    no new ideas allowed
    The good thingsSalary package for managment included tolls and fuel
    The challengessenior management a complete shambles
    1 person found this helpful
    3.0
    Rental Sales Officer
    Feb 2018
    Stepping stone to know what you want and what you stand for.
    The good thingsGreat colleagues. Big industry experience.
    The challengesEarly and late shifts. Selling optional services which prey on peoples fear of an accident.
    5.0
    Branch manager
    Dec 2017
    3 to 4 years in the role, former employee
    My experience was pleasant and enjoyable
    The good thingsThe support giving to all employees whilst in training
    The challengesThe locatuon demands and seasonal work in the area
    5.0
    Rental Sales Officer
    Nov 2017
    Less than 1 year in the role, current employee
    Most enjoyable job I’ve ever had.
    The good thingsGreatest staff and management.
    The challengesShift work. No work/life balance.
    1.0
    Rental Sales Officer
    Oct 2017
    Less than 1 year in the role, current employee
    Was a good company until enterprise took over now it’s about making money with no support to staff.
    The good thingsYour coworkers, if your lucky enough to be employed with good people
    The challengesHead office wants you to hit sales goals but offer no training, support or encouragement. Constantly under staffed and being over worked pulling triple shifts at times with only 6 hours break between shifts if lucky. They also don’t pay you correctly, have you on the wrong award for the role.
    5.0
    Car Detailer
    Oct 2017
    Less than 1 year in the role, former employee
    It was awesome.
    The good thingsStaff always co-operative.
    The challengesTo leave the job for an Australian internship
    1.0
    Rental Sales Officer
    Aug 2017
    1 to 2 years in the role, former employee
    Good Line Manager,horrible company
    The good thingsMy Station Manager Jake Hooper
    The challengesworking with Senior Management
    2.0
    Duty Manager
    Apr 2017
    Less than 1 year in the role, former employee
    Disappointing.
    The good thingsExcept for the management every one was friendly and helpful.
    The challengesSince the partnered up with Enterprise everything went down hill fast. Targets and incentives are extremely hard to achieve and management are always on your back. If the manager doesn't like you they do their best to get rid of you by making your work day miserable.
    2.0
    Reservations Manager
    Sep 2016
    hard work not appreciated
    The good thingsNot disclosed sorry cant say more
    The challengesNo much to say will leave for better time
    1.0
    Rental sales officer.
    Feb 2016
    1 to 2 years in the role, former employee
    Don't work here
    The good thingsThe other staff... No other positives but needed 20 words for the review.
    The challengesRude management, obsessed with their own sales targets. Under rostering staff so that you are constantly under the pump.
    3.0
    RSO
    Oct 2015
    1 to 2 years in the role, former employee
    Never again!
    The good thingsFree use of the car wash is useful.
    The challengesNarrow management, below average rental vehicles, difficult to reach commission targets.
    5.0
    Causal
    Sep 2015
    Great. Really love it
    The good thingsThe people and office moral
    The challengesThe hours
    5.0
    Manager
    Sep 2015
    1 to 2 years in the role, former employee
    I would never had left if I did not get ill
    The good thingsA chance to help a young company expand into the future always listen to your ideas
    The challengesI had a good opportunity to implement my planes to help the company move Ito the future
    5.0
    Manager
    Sep 2015
    Rockhampton QLD 47001 to 2 years in the role, former employee
    excellent opportunity for growth though very demanding
    The good thingsMany opportunities presented to employees
    The challengesdealing with irate customers. Judging local markets to meet monthly budget
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    Reviews by location
    All Brisbane QLDCairns & Far North QLDRockhampton & Capricorn Coast QLD