(22 reviews)

Company Profile

Company overview

Website

Enterprise Rent-a-Car

Industry

Vehicle Rental & Removalists

Specialities

Car Rentals, Customer Service, Car Hire

Company size

101-1,000

Primary location

Coleman Street, Mascot, New South Wales Australia 2020

Gadigal and Bidjigal Country

Redspot Car Rentals is an Australian owned and operated company of 30+ years which provides vehicle rental services to various sectors- including local business, government and tourism. Since our inception in 1989, we have built a reputation for delivering reliable, high-quality vehicles and exceptional customer service. As we continue to expand our business, we are committed to investing in our people and providing them with the tools and resources they need to thrive.

Reviews overview

2.622 ratings in total

5

7

4

0

3

2

4

1

9

54%

Rate salary as high or average

32%

Employees recommend this employer to friends

What’s it like working at Enterprise Rent-a-Car?

AI summary of recent reviews

Enterprise Rent-a-Car employees consistently highlight the value of their supportive colleagues and the enjoyable aspects of customer interactions, particularly at airport locations. These interpersonal relationships appear to be a significant source of job satisfaction for many staff members.

However, employees face several workplace challenges, including concerns about management support and communication, issues with understaffing leading to increased workload, limited training and development opportunities, and difficulties maintaining work-life balance due to the nature of shift work. The achievement of sales targets and commission goals can also be challenging within the current structure.

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Recent reviews

1.0

Rental Sales Representative

Oct 2025

Brisbane Airport QLD 40084 to 5 years in the role, former employee

Thankless job,Terrible and Incompetent Upper Management.

The good thingsMeeting people from all over the world(when their vehicle is actually available!)

The challengesManagement saying they encourage ideas for improvement and then totally ignore or dismiss suggestions. Payroll and HR departments are extremely incompetent, an absolute nightmare. Award leave entitlements not adhered to. Overbooking vehicles and dealing with angry customers.

2.0

Administration Role

May 2025

All Brisbane QLD1 to 2 years in the role, current employee

There's a high turn over rate that is company wide for a reason. It's a really stressful place to work and even though the people are generally great, it's not worth it.

The good thingsMet some good people and enjoyed customer interactions.

The challengesPoor management and training across the whole company. They make empty promises regarding fixing problems, uniforms, and learning/growth opportunities. No HR support, and leadership is fully aware. Roles remain unfilled for months, leading to extra duties without added pay or support.

1.0

Manager

Apr 2025

Cairns QLD 48704 to 5 years in the role, current employee

Don’t , just don’t. It’s not worth the stress

The good thingsMeet some great people and customers

The challengescontracts that fair work warn against with strange ways to rip you off on overtime, absolutely no HR support. Promises on uniforms, training manuals ETC. promise a family atmosphere and throw you to the wolves. Unachievable bonus for managers that seniors love sinking

Ratings for Enterprise Rent-a-Car are shared as-is from employees in line with our community guidelines

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