ER24 Australia
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    ER24 Australia
    (33 reviews)
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    Company Reviews

    Working at ER24 Australia

    2.633 ratings in total
    5
    7
    4
    7
    3
    1
    2
    1
    1
    17
    63%
    Rate salary as high or average
    42%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(33 ratings)
    Career development
    2.3(33 ratings)
    Benefits & perks
    2.5(33 ratings)
    Management
    2.5(33 ratings)
    Working environment
    2.8(33 ratings)
    Diversity & equal opportunity
    2.8(33 ratings)
    Ratings for ER24 Australia are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 33 reviews sorted by most recent
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    most recent
    4.0
    Paramedic
    Oct 2025
    Mackay QLD 4740Less than 1 year in the role, current employee
    Overall good job and good foot in the industry
    The good thingsGood team, cruisy job and management are more flexible with leave etc than other companies. Good work/life balance
    The challengesPerceived lack of support in the first weeks. Not abnormal in remote mining but tough if you're fresh in the industry. Management are there if you reach out but don't expect to be spoon fed
    1.0
    Emergency Services Officer
    Oct 2025
    Moranbah QLD 47441 to 2 years in the role, former employee
    Wouldn’t recommend this company to anyone.
    The good thingsThe challenges it brings working with specially challenged human beings.
    The challengesManagement will lose most the contracts due to inability to lead.
    1 person found this helpful
    1.0
    Emergency Services Officer
    Oct 2025
    Moranbah QLD 47441 to 2 years in the role, former employee
    Prospective Employees Beware
    The good thingsThe rare staff that actually have experience and not been pumped through the ER24 certificate farm.
    The challengesMade to work full time as a casual with no benefits, then having it hung over your head to control and coerce you.
    1 person found this helpful
    1.0
    All the five star reviews a from management trying to save face
    Aug 2025
    Moranbah QLD 4744Less than 1 year in the role, former employee
    If you're desperate, use this company to get your foot in the door and leave.
    The good thingsThe people you get to meet on site a really good contacts to get away from this company
    The challengesAll the lies from management! and working for a company that has one of if not the worst name in the rescue industry. Doing the same job on site as other contract rescue companies and being paid $20-$25 an hour less
    2 people found this helpful
    1.0
    Logistics Assistant ( Casual)
    Mar 2025
    Sunshine Coast QLD1 to 2 years in the role, former employee
    Being promised full time work that never happened
    The good thingsPeople you meet . The job was perfect
    The challengesDealing with management . The Joe was perfect but no work no pay
    1 person found this helpful
    1.0
    Paramedic
    Dec 2024
    Coppabella QLD 4741Less than 1 year in the role, former employee
    UNDER-APPRECIATED, UNDERPAID, NO TRAINING, MANAGEMENT/OWNERS HAVE NO IDEA
    The good thingsMiners on site, free flights and food is free
    The challengesTrying to work for a company that is not respected by the mining sector is embarrassing. I had no training the whole year I was there. Main trainer had no on-road experience. Contracts are never reviewed once signed, even for grads. Be very careful. Owners/Management have great communication during onboarding but then after that, NO emails are not replied to. Barely roadworthy cars to do the commute to and from camp, very dangerous.
    2 people found this helpful
    1.0
    Rescue paramedic
    Sep 2024
    Mackay QLD 47401 to 2 years in the role, former employee
    a job I wouldn’t even recommend for my dog
    The good thingsgenerally getting paid on time
    The challengeshaving competent colleagues getting company to abide by legislation getting paid AT LEAST 20k less than other companies zero response from management
    2 people found this helpful
    1.0
    Rescue paramedic
    Sep 2024
    Mackay QLD 47401 to 2 years in the role, former employee
    Lowest rated company iv ever worked for in 10 plus Years in the game
    The good thingsSome co-worker where skilled
    The challengesManagement are useless, Rosters and logistics is useless, the sites are all adhoc, zero chance of permanency, zero training Management sell you out to the client for following legislation,
    3 people found this helpful
    1.0
    Paramedic
    Aug 2024
    Middlemount QLD 47461 to 2 years in the role, former employee
    Like banging my head against a wall
    The good thingsWorking with good people onsite
    The challengesTrying to keep the logistics drivers blood alcohol level at 0.00 needing the staff to zero...
    3 people found this helpful
    1.0
    Emergency Services Officer
    Jul 2024
    Glenden QLD 4743Less than 1 year in the role
    BELOW POOR PAY, Toxic sites, Poor training, only lasted a month
    The good thingsSome coworkers pretty cool, the days off
    The challengesMost coworkers are just bums on seats, no experience
    1 person found this helpful
    1.0
    ESO
    Jun 2024
    Coppabella QLD 47411 to 2 years in the role, former employee
    Not good pay no extra for working public holidays, management don’t listen and are hard to contact, 0 training.
    The good thingsNot many, a few co workers were good
    The challengesManagement not responding
    1 person found this helpful
    5.0
    Recruitment Role
    Apr 2024
    Mackay QLD 4740current employee
    Very supportive, transparent and open lines of communication, great work/life balance
    The good thingsCommunication with Management, Work/Life Balance
    The challengesNothing to date, working from home can sometimes have challenges but there is always someone that can help
    4.0
    Paramedic
    Apr 2024
    Brisbane QLD 40003 to 4 years in the role, current employee
    Wonderful company to work for, organised, communicates well. Management are very approachable.
    The good thingsWork Life Balance and the flexibility
    The challengesThe industry can be very challenging and changes fast
    5.0
    Graduate Paramedic
    Mar 2024
    Brisbane QLD 4000
    A great opportunity and starting point for your career with exposure to how the mining industry in QLD works.
    The good thingsA very supportive and responsive team who assist with graduate starters and their integration into the mining industry.
    The challengesThere is a steep learning curve, but a great way to learn quickly while also having the support of an experienced team.
    1 person found this helpful
    5.0
    Rescue Paramedic
    Mar 2024
    Brisbane QLD 4000
    Good place to work
    The good thingsI enjoy the opportunity to try new things like running health promotion initiatives.
    The challengesYou need to be adaptable and flexible and not feel daunted when you’re unexpectedly taken out of your comfort zone. Rather see these situations as an opportunity to grow in your role.
    1 person found this helpful
    4.0
    Project Officer
    Mar 2024
    Sunshine Coast QLD9 to 10 years in the role, current employee
    I am happy I took this role.
    The good thingsAutonomy, flexibility, scope to train and have new experiences.
    The challengesSometimes things change quickly and speedy, up-to-date communication can lag behind the reality on the ground.
    1 person found this helpful
    1.0
    Emergency Services Officer
    Sep 2023
    Blackwater QLD 47173 to 4 years in the role, former employee
    This is the worst company I've ever worked for - I would rather be on centrelink
    The good thingsI met some amazing co workers
    The challengesManagment would sell you out first chance they get
    2 people found this helpful
    5.0
    Paramedic
    Jun 2022
    Less than 1 year in the role, current employee
    Great team to work for, very friendly and flexible in their approach as a company.
    The good thingsGreat exposure to a variety of medical presentations and great support from management.
    The challengesWorking remotely as a paramedic will always have challenges but the company provides support via a team of on-call doctors, so you there is always someone to consult with.
    5.0
    Paramedic
    Jun 2022
    7 to 8 years in the role, current employee
    Great company to work for - they support ongoing skills development and clinical learnings in paramedicine and it’s a fun work environment to be able to do the rescue as well as the medical centre stuff.
    The good thingsGreat work/life balance thanks to working a week on, a week off. Opportunities for overtime. Lots of training provided for CPD maintenance and opportunities to learn new skills. Management are visible and contactable.
    The challengesBeing away from home and the travel involved to get to sites. Steep learning curve from normal paramedic work as on road is very different to mining but I enjoy a challenge.
    1.0
    Security/Rescue
    May 2019
    It was a good experience working in the mines but this company was not the best to work for
    The good thingsThe people I worked along side. A few benefits like paid flights to and from.
    The challengesManagement and the way you are treated
    4 people found this helpful
    5.0
    Finance Officer
    Feb 2018
    1 to 2 years in the role, former employee
    Very professional and friendly environment.
    The good thingsI had a best Manager.
    The challengesI didn't find the job challenging at all.
    1 person found this helpful
    5.0
    Security Officer
    Feb 2018
    Overall, working with ER24 was the best decision
    The good thingsApproaching management for anything was easy and stress free, great team mates, great roster.
    The challengesNone come to mind, it was one of the best jobs I had. Would have stayed, given the opportunity.
    1 person found this helpful
    1.0
    Emergency Response Officer
    Nov 2017
    1 to 2 years in the role, former employee
    My experience was average.
    The good thingsFlights and accommodation
    The challengesManagement aren’t interested in career progression or professional development.
    3 people found this helpful
    1.0
    Security Officer
    Sep 2017
    I wish that management would listen to there staff
    The good thingsPlace of work and the local staff were awesome.
    The challengesDealing with anyone from Management and receiving the correct pays.
    3 people found this helpful
    1.0
    Advanced Care Paramedic
    Aug 2017
    Left a nasty taste in mouth
    The good thingsMoney ok , left alone to job, colleagues were good to work with
    The challengesDealing with management, would make false promises
    3 people found this helpful
    4.0
    Rescue paramedic
    Apr 2017
    Brisbane QLD 40007 to 8 years in the role, current employee
    Rewarding and beneficial to my personal development
    The good thingsAbility to be promoted and life style choices
    The challengesEncouraging peers to keep standards at a high level
    3.0
    Emergency Services Officer
    Apr 2017
    Queensland QLD
    One of those you have to have to understand the business better.
    The good thingsCrew members i worked with and the job itself.
    The challengesGetting straight answers from management.
    1 person found this helpful
    1.0
    Team Leader
    Sep 2016
    3 to 4 years in the role
    Never again, Not even if they where paying double to going rate.
    The good thingsPay was always in the bank. Most of the time
    The challengesManagements honesty was the biggest challenge. They all couldn't tell the same lie.
    3 people found this helpful
    2.0
    Rescue officer
    Feb 2016
    A company that treats their workers as commodities. Use and replace
    The good thingsMates and that's about it actually
    The challengesManagement takes no responsibility. Blame culture
    2 people found this helpful
    1.0
    Emergency Services Officer
    Oct 2015
    Less than 1 year in the role, former employee
    Started off well and then deteriated over time.
    The good thingsRoster
    The challengesCompany changes to employment conditions.
    3 people found this helpful
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