Experian
(23 reviews)Unclaimed
Company Reviews
Working at Experian
3.523 ratings in total
5
7
4
4
3
7
2
3
1
2
70%
61%
Work/Life balance
3.3(23 ratings)
Career development
3.3(23 ratings)
Benefits & perks
3.3(23 ratings)
Management
2.8(23 ratings)
Working environment
3.3(23 ratings)
Diversity & equal opportunity
3.4(23 ratings)
Reviews
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5.0
Head of Tax
Aug 2023Southbank VIC 3006
Growth continue and knodwlegde of multicultural persons.
The good thingsBenefits, Persons and inclusion.
The challengesClosing of month (first working day of each month)
4.0
Data Analyst
Aug 20223 to 4 years in the role, current employee
great people and culture, low salary
The good thingsGreat culture. better benefits
The challengesmanual processes and employee turnover
5.0
Consultant
Jan 20211 to 2 years in the role, current employee
Really fun company to work at, relaxed atmosphere but everyone is dedicated to their roles and helping their colleagues achieve their goals.
The good thingsPositive and inclusive work culture. The company understands it's employees are people and is flexible with regards to work life integration.
The challengesNot a whole lot offered in terms of career progression
3.0
Information Technology Project Manager
Mar 2020Less than 1 year in the role, current employee
Disappointing
The good thingsDrinks every Friday
The challengesPoor management
Poor team building
5.0
Executive Assistant
Sep 20191 to 2 years in the role, current employee
I’m lucky to have the best boss in the company tho so the experience to work here has been AMAZING!
The good thingsWork/Life balance .... the flexibility to work from home
The challengesIt varies depend on which area in the company you’re working at - not so much for me.
4.0
Executive Team Member
May 2019All Australia3 to 4 years in the role, former employee
Fantastic experiences, great people in A/NZ and proud to have left the organisation in a much better position than I found it after 2.5 years. Also great to see the A/NZ franchise continuing to grow successfully in 2018 / 2019 fiscal year.
The good thingsFantastic culture at the Australian & New Zealand level and really enjoyed growing the business commercially and financially over my 2.5 years in the Executive team
The challengesSignificant cultural differences and expectations by APAC Executive team. When things are going well, great supporters, when business experiences financial challenges, attitudes and behaviours changed dramatically.
4.0
Administration Officer
May 20195 to 6 years in the role, former employee
Amazing experience a place where I learned a lot.
The good thingsPerks and career progression for those who work hard.
The challengesWorkload can be challenging and at times unrealistic.
2.0
Analyst
Mar 20197 to 8 years in the role
Most of the employees do not stay longer than a couple of years.
The good thingsPowerCurve is a good product
The challengesHR is hopeless, incapable to do the job properly.
3.0
Professional Services
Feb 2018Good stepping stone for a person looking for a career in the Information Services sector
The good things- Lifestyle benefits program each FYI for claiming gym memberships or health insurance
- Opportunities to relocate globally
The challenges- Inconducive work environment due to ongoing construction and management's inability to remediate this issue swiftly
- Disengaged line management lacking empathy
2.0
Finance Manager
Aug 2017Disappointed in how I was treated when it mattered most
The good thingsMy direct team were great and a lot of fun to work with. Very supportive
The challengesFlexible working for new mum's was not supported
1.0
Prefer not to say
Apr 2017Melbourne VIC 30043 to 4 years in the role, current employee
With great limitation comes great learning opportunity
The good thingsYou get to learn a lot.
Supportive colleagues.
Beer fridge on Fridays.
The challengesPerformance review structure.
Remuneration and progression.
Platform stability.
Management's inaction to issues.
1.0
operations
Dec 2016High pressure environment with little return
The good thingsExperian has very interesting products that are good to work with. There are great learning opportunities that can expand your career opportunities as you get to know the tools that businesses use to make decisions in great detail. If you are in sales, you will receive a lot of training and support to build your skill level.
The challengesThe business only really invested in sales staff development and incentives, which made it very difficult for non-sales people to develop their skills or progress their career. The business is in a constant state of flux, the instability this created made it very difficult to achieve anything or provide enough time for any strategies to have an impact. There was reluctance from management to invest in product development therefore not much innovation occurs, particularly at a local level.
5.0
Account Manager - sales
Oct 20161 to 2 years in the role, former employee
Eye opening and frustrating yet rewarding.
The good thingsGreat experience for a successful career in marketing.
The challengesThe product has undergone a huge transformation which has been quite slow and its reputation in market still suffers old stigmas.
5.0
Corporate
Jun 2016Great place to work and learnt a lot
The good thingsRich learning environment due to opportunities for growth, change and trying new things. The people and culture are the reason I've stayed so long. Made some big investments especially in people and leadership. Got some big ambitions, clear plan it's working to involve people in and exciting place to be
The challengesThe pace of change and expectation may not be for everyone but it is part of what I loved and the variety of things you get the opportunity to learn
3.0
Sales
Mar 20161 to 2 years in the role, former employee
Lots of potential if they hire right people
The good thingsGreat team at least the one I worked in
The challengesBureaucratic, lazy leadership here and abroad
4.0
Marketing executive
Feb 20163 to 4 years in the role, current employee
Fun group of people and a great learning environment
The good thingsExcellent culture and working environment
The challengesCareer development opportunities are limited
HR TeamHi,
Thank you for review of Experian.
We are pleased to hear the culture and working environment was positive during your time with us. This is a focus of ours to maintain a culture of collaboration and innovation across all the teams.
At Experian we empower our employees to take charge of their career development and provide tools, such as providing an abundance of courses that employees can partake in to further their development. We also host annual performance development month to give guidance to our employees on achieving their career objectives. We hope that these along with our other performance tools drive our employees to further their career and future.
Thank you once again for taking the time to provide your feedback and we wish you every success for your future.
30d+ ago
2.0
Digital Creative Specialist
Feb 20161 to 2 years in the role, former employee
A once interesting company that is now a joke.
The good thingsThe culture at a team level used to be great. Not anymore.
The challengesOutdated platform, lack of direction, low pay incentives,
Talent Acquisition TeamHi,
Thank you for your feedback.
We are always seeking ways to ensure our culture of support, engagement and collaboration remains at the core. It is an ongoing focus of ours to keep employees engaged, through strategies including team building days and training sessions.
In regards to pay incentives, our rewards are reviewed to ensure they are equitable and reflective of the performance of both the team and individual. We want our employees to be rewarded for the work they do.
We appreciate you taking the time to provide this valuable feedback and wish you every success for the future.
30d+ ago
5.0
Java Developer
Sep 2015Very good
The good thingsVery organized
The challengesNothing comes to mind atm
3.0
Account Manager
Sep 20151 to 2 years in the role, former employee
Been there, done many, will not go back.
The good thingsIt is a good place for new graduates to learn as much and as widely as they can. There are so many arms and disciplines of business a new graduate can choose and move around later in their career to learn the varieties of work.
The challengesLike most global conglomerates, everything comes down to the bottom line. Career expansion is great at Experian, but a step-up can be very limited. Also ones have to adjust to too many tiers of procedures and processes, and politics in management. Experian adopts a really good performance review process but the outcome relies heavily on each manager. If the manager one reports to takes his/her staff development seriously then it's good otherwise it's counter-productive. Unfortunately it is too hard for HR to enforce this process on each manager to run it effectively.
Talent Acquisition TeamHi,
Thank you for providing your feedback.
I am pleased to hear that you valued the variety of the business to diversify your skills and knowledge. This is an area which Experian prides itself on by giving opportunities to employees for them to develop their career through continued development and sharing knowledge across the business units.
As a global organisation we understand the matrix structure can sometimes seem too procedural. However, Experian continues to review the way we communicate with employees and management across the globe. This includes our new monthly wrap up of the business and always ensuring the lines of communication remain open and consistent. Additionally, we take professional development seriously and our performance measures are in place to provide employees with comprehensive ratings that include 360 degree feedback. This allows us to accurately measure the performance against our Experian standards.
Again, thank you for taking the time to provide your feedback. We wish you all the success in your future.
30d+ ago
3.0
Software Development Manager
Sep 20157 to 8 years in the role, former employee
Variable.
The good thingsInteresting problems to solve. My peers were good to work with.
The challengesIt's a large global corp and has very top heavy management. Nothing happens very fast and they didn't take much interest in our little Australian business unit.
Talent Acquisition TeamHi,
Thank you for providing your feedback regarding your time when working with Experian.
Experian is a diverse company and we always want our employees to be challenged in what they do, whilst also empowering them to be innovative. It is great to hear you felt challenged and enjoyed the team you worked with.
As a global company we work towards a Matrix structure. This means that often you will have more than 1 direct report. We believe this structure offers endless opportunities for ongoing development and collaboration in the team. We are always working towards ways to ensure processes move quickly and this is done through regular team meetings across the globe and constant communication no matter where an employee sits in the globe.
We wish you all the success in your future and thank you again for your feedback.
30d+ ago
3.0
Sales & Business Development Manager
Sep 2015Less than 1 year in the role, former employee
Great company and its products led by short sighted process driven leaders.
The good thingsGreat product to offer clients
The challengesprocess centric work environment.
Talent Acquisition TeamHi,
Thank you for providing feedback about your time working with Experian.
Experian prides itself on creating innovative and exciting products to offer our clients and keep up with the latest technologies in the market. It is great to hear that these products excited you.
We certainly don't believe in creating process-centric work environments where employees feel they are not contributing creatively to the business. This is why we have incentives such as Hack Days, regular training and brainstorming sessions in teams to come up with new ways to work; and encouraging innovation through regular one-on-one catch-ups with managers. We want employees to bring their ideas to Experian as this is key to our continued growth.
Again, thank you for the time you have taken to provide your feedback. We wish you all the success in your future.
30d+ ago
3.0
Product Manager
Sep 20155 to 6 years in the role, former employee
Challenging work and great team. Often long hours
The good thingsDynamic industry with plenty of opportunities for development.
The challengesLong hours when working with global colleagues, but always flexible to take time back if you want it
5.0
HR Advisor
Sep 20153 to 4 years in the role, current employee
Recommended!
The good thingsGreat company and people culture, very flexible.
The challengesNone