Employees at Extend appreciate working with primary school children, finding it rewarding and enjoyable. The flexible shifts are seen as a major benefit, particularly for those balancing work and university studies. Employees note a supportive environment with friendly co-workers, managers, and school staff, and professional development opportunities are provided through regular meetings and training.
However, there are some potential challenges, such as single staffing occurring frequently, which can be challenging. There are concerns about a lack of support from management, particularly from the head office. Employees have also noted that the workload can be high, with short shifts and limited opportunities for increased hours. Additionally, some employees feel that the resources and budget provided for services are limited, making it difficult to facilitate positive learning experiences.