Fallon Solutions
    (56 reviews)

    Company Reviews

    Working at Fallon Solutions

    4.456 ratings in total
    5
    46
    4
    2
    3
    0
    2
    3
    1
    5
    96%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(56 ratings)
    Career development
    4.3(56 ratings)
    Benefits & perks
    4.3(56 ratings)
    Management
    4.3(56 ratings)
    Working environment
    4.4(56 ratings)
    Diversity & equal opportunity
    4.3(56 ratings)
    Ratings for Fallon Solutions are shared as-is from employees in line with our community guidelines

    reviews

    Showing 24 reviews for All Brisbane QLD
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    5.0
    Customer Service Representative
    Mar 2025
    Brisbane QLD 40001 to 2 years in the role, current employee
    The team culture is collaborative, and colleagues are always willing to help each other. There are plenty of opportunities for learning, career development, and skill enhancement. Work-life balance is respected, and the company offers great benefits and flexibility.
    The good thingsManagement genuinely cares about employees’ well-being and encourages open communication.
    The challengesNone. So far so good.
    1 person found this helpful
    5.0
    Accounts Payable Officer
    Mar 2025
    Brisbane QLD 40001 to 2 years in the role, current employee
    very nice working environment and management
    The good thingsWork and life balance
    The challengesnone so far, with very nice balance of work and life
    1 person found this helpful
    5.0
    Accounts Payable Officer
    Mar 2025
    Brisbane QLD 40001 to 2 years in the role, current employee
    Working here with Fallon was "FUNTASTIC".
    The good things1. There is a work-life balance. 2. The company truly values your hard work and appreciate you. 3. Everyone is willing to support each other. 4. I love the inclusive culture. 5. There is also a room for learning and career development.
    The challenges1. New environment (trade services) 2. Working with different type of professionals (diff. field of work)
    1 person found this helpful
    5.0
    Customer Service Representative
    Mar 2025
    Brisbane QLD 40001 to 2 years in the role, current employee
    Working with Fallon has been the best experience I have had compared to other call center
    The good thingscompetitive salary, have transparency with your work and they are willing to help even outside business hours
    The challengesAs of now, none. Working with them assured me that not only can I be a better CSR but also a better college and a friend
    5.0
    Electrical DSR
    Feb 2025
    Brisbane QLD 40001 to 2 years in the role, current employee
    Would recommend to anyone to work here :)
    The good thingsGreat work culture, very supportive and they appreciate all their employees
    The challengesThe pay is above minimum wage, however, could be better
    1 person found this helpful
    5.0
    Electricain
    Feb 2025
    Brisbane QLD 40001 to 2 years in the role, current employee
    Love the team and training involved with this place
    The good thingsGreat team environment. Lots of opportunities if you are willing to put in the effort
    The challengesFallons do it differently (in a good way) takes some time to get your head around it but once you do the sky is the limit
    1 person found this helpful
    2.0
    Heating, Ventilation and Air Conditioning Service Technician
    May 2024
    Brisbane QLD 40001 to 2 years in the role, former employee
    Highly competitive and unrealistic expectations.
    The good thingsEasy work, good pay if u want to be a salesman.
    The challengesWhen working here you aren’t a tradesman you are a salesman.
    2 people found this helpful
    5.0
    Plumbing Tradesperson
    Apr 2024
    Mansfield QLD 4122
    I’ve been working for Fallons for about 4 months and I love it. It has been a huge improvement from my previous company with better pay, better people and so much support. I have learnt an incredible amount of new skills in my profession and feel 10 X more confident in my work. I recommend Fallons to anyone whether you’re looking long term or short term. Awesome company
    The good thingsNever feel pressured. Go at your own pace. super supportive. Plenty of toolbox meeting / trainings. Learning bits of multiple trades.
    The challengesCan be stressful. Price objections.
    5.0
    CEC Accredited Electrician
    Oct 2023
    Brisbane QLD 40001 to 2 years in the role, current employee
    Adjusting to the Fallon process did not take too long. I have been fortunate to move into a solar sales role which has furthered my skill ceiling.
    The good thingsFantastic pay - commission based incentive to make big dollars. Opportunity. Self-Development. Challenge. Life and business skills. Friendships. Lots of OT if you want it. If you lack experience in an area there is always someone there to pick up that slack and teach you the way. Fantastic treatment of employees that do want to go out on their own, they normally end up sub-contracting back to us.
    The challengesBig company gossip. Just avoid. Price objections. Mental adversity.
    5.0
    Finance Role
    Oct 2023
    Mansfield QLD 4122Less than 1 year in the role, current employee
    It’s not all work and no play.
    The good thingsFallon Solutions has a really positive and inclusive working environment. There’s always something to celebrate or look forward to in the office. Once you understand the processes and how things work, it really is a job you’ll never want to leave.
    The challengesComing from a smaller company the biggest challenge has been understanding each department and the individual roles everyone has within the departments.
    5.0
    Outbound Sales Consultant
    Oct 2023
    Mansfield QLD 4122
    I have found where I want to stay.
    The good thingsA supportive genuinely friendly culture rare to find in any industry. I work hard and in return I am paid well. Management that make me feel comfortable asking anything and include me with decisions. Good work life balance and feel at home when I’m working. Happiest I’ve ever been in a role.
    The challengesStarting from zero initially was a challenge but that is like any sales role while I build up a pipeline.
    5.0
    Heating, Ventilation and Air Conditioning Estimator
    Oct 2023
    Mansfield QLD 4122Less than 1 year in the role, current employee
    Working with awesome team. Great company culture.
    The good thingsThe work environment at Fallon is great. And working with great team.
    The challengesUsing Ipad to learn more IT stuff. But, good trainers always support and help.
    5.0
    Customer Service Role
    Oct 2023
    Brisbane QLD 4000Less than 1 year in the role, current employee
    I'm glad i have joined such a amazing and welcoming company.
    The good thingsGood pay, Great commissions, great work environment and supportive a supportive team!
    The challengespersonally i have had any challenges
    4.0
    Customer Service Representative
    Oct 2023
    Mansfield QLD 4122Less than 1 year in the role, current employee
    amazing culture, great pay, love it
    The good thingsThe culture of Fallon Solutions is amazing and is a focus from management. The commission is very achievable.
    The challengesthe pay is slightly lower however you can build yourself up
    5.0
    Plumber/gasfitter
    Jul 2023
    Brisbane QLD 40005 to 6 years in the role, current employee
    You won’t find one better
    The good thingsWorking for Fallons is hugely rewarding, both in financial and personal/professional development. Plenty of opportunities to expand on your current knowledge in an environment that’s forgiving and supportive. Learning to look outside the box to value add on each and every visit you make. Like any position in a progressive company the more you put in the more you get out of it. And I might add the team are great to work with.
    The challengesBe prepared, this is not your typical trade services company. The focus is on exceptional customer service and work quality. The other challenge is getting over the pricing hurdle but you will overcome that once you realise the true worth of your expertise and the service level that Fallons provide. Customers love it
    5.0
    Qualified Air Conditioning Technician
    Jul 2023
    Brisbane QLD 4000current employee
    Happy
    The good thingsLot of support available for everything
    The challengesA bit of driving around due to wide coverage area
    5.0
    Plumber
    Jul 2023
    All Brisbane QLD
    Great place to work.
    The good thingsEvery day is different. I’ve also gained different skill sets and experience both personally and professionally. They are not your run of the mill trade company. Always looking at different and better ways to do things.
    The challengesFallon’s are different than other companies in how the have adapted their process. This could be overwhelming for some but have more than enough support to help put your mind at ease creating a less stressful environment.
    5.0
    Electrical Supervisor
    Jun 2023
    Mansfield QLD 41225 to 6 years in the role, current employee
    An all round enjoyable place to work with great opportunities, I have done and will continue to recommend Fallon Solutions as a workplace.
    The good thingsSupport Training Career Growth Personal Development Comradery Team Culture Monthly BBQ Breakfasts Unlimited earnings potential (above average wage for most) Promotions
    The challengesFallon process can be very overwhelming at the beginning of your time at the company however there are so many team members and office staff to help if you ever need it. The office staff and management are very friendly and always have the time of day for you should you have any issues or questions. Some people dont like our prices coming from smaller domestic service companies but once you realise what level of service Fallon provide its easy to see why the cost is higher than most.
    5.0
    Electrician
    Jun 2023
    Mansfield QLD 41223 to 4 years in the role, current employee
    Great people, great support. Amazing employer to work for!
    The good thingsComing from a small company, Fallons has made working day to day easier. I can focus more on my quality of work as there is a someone to help with any admin or job related enquiries. Great customer service makes client interactions a breeze. Awesome people to work for and work with!
    The challengesOnly challenge is trying to fill this part out, there are no challenges in the job.
    5.0
    Electrician
    Jun 2023
    Mansfield QLD 4122
    A well paid journey to self improvement.
    The good thingsRegular training, Support when needed, Lots of opportunities to earn extra money, Friendly work mates, Can to work independently or as a crew to suit each individual person, Handy app that makes life easier.
    The challengesCan be difficult to convince customers of the importance of options provided.
    5.0
    Electrician
    Jun 2023
    Mansfield QLD 41223 to 4 years in the role, current employee
    They have proved to me that they are a step above everyone else, and with the amount of industry knowledge you can understand why.
    The good thingsGenuinely care about personal knowledge & growth. Continuous support with in-house training, work life balance is paramount. Job security during the global pandemic. Making sure hard work is compensated for.
    The challengesIf there was any challenges they have been made aware of, and fixed to make work that little bit easier.
    5.0
    Electrician
    Apr 2023
    Mansfield QLD 4122Less than 1 year in the role, current employee
    Phenominal experience, I can't imagine wanting to work anywhere else.
    The good thingsNever felt rushed to get to the next job! Constant support by the whole team. Bonuses are really good! The whole company is completely ethical and safety is great. They spend a lot of money investing in you and growing your skills.
    The challengesInitially starting out learning everything can be full on, however they have really good training involved and actually take the time training you.
    1.0
    Air Conditioning Technician
    Apr 2023
    Brisbane QLD 4000
    The experience is great and you meet new challenges along the way but management holds you down and you will get feel discouraged to give more to the company. Certain rules and policies are still ambiguous where different level of management have different perspectives. Still a long way to go to improve overall. Sales becomes a priority at one point but you are never appreciated for the effort anyways. If you want to be a real tradie then search somewhere else.
    The good thingsWork mates are awesome and very helpful
    The challengesManagement and supervisor are still in a mess. They make new rules as they go. Honesty is hard to find among the management.
    5.0
    Labourer
    Apr 2017
    Brisbane QLD 4000Less than 1 year in the role, former employee
    Great company to work at!
    The good thingsGreat working environment
    The challengesGetting used to Australia, as I just arrived there.
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