First Choice Care
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    First Choice Care
    (41 reviews)
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    Company Reviews

    Working at First Choice Care

    4.341 ratings in total
    5
    27
    4
    8
    3
    2
    2
    1
    1
    3
    95%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(41 ratings)
    Career development
    3.7(41 ratings)
    Benefits & perks
    3.8(41 ratings)
    Management
    4.3(41 ratings)
    Working environment
    4.2(41 ratings)
    Diversity & equal opportunity
    4.3(40 ratings)
    Ratings for First Choice Care are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 41 reviews sorted by most recent
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    most recent
    1.0
    Regtered nurse
    Jan 2026
    Brisbane QLD 4000Less than 1 year in the role, former employee
    Placed at yr4 even though I had provided statements of service for yr7, never resolved.
    The good thingsThe onboarding process was easy but glitchy.
    The challengesCommunication, extremely poor with unanswered or unresolved issues with both recruitment and my consultant. App wasn't working for a few weeks prompting me to write and ask what was happening, just for them to fix it then- poor set up from them.
    5.0
    Assistant in Nursing
    Feb 2021
    Less than 1 year in the role, former employee
    Good agency to work at.
    The good thingsThe management is good & good communication to staff. The website makes it easy to update availability- MUCH better than texting availability like other agencies. They were always nice on the phone. The recruitment process was well organised/ good communication. They gave good shifts. They tried to give you shifts at places you had worked before. The website allows you to update some of your competencies through them- no need to go to an external provider. The shift minimum is 4 hours. Pay is good. A good place to work
    The challengesThe general challenges of agency work- little- no notice of shifts & unpredictable hours.
    5.0
    Assistant in Nursing
    Nov 2020
    5 to 6 years in the role, current employee
    Great work
    The good thingsGood opportunities for busy mum Great management Understand my problem
    The challengesWhen new places to go
    5.0
    Clinical Nurse
    Nov 2020
    Very homey welcoming place to work in an environment where they have your back
    The good thingsVery accomodating staff who actually know you by name and genuinely care about working hard to find shifts
    The challengesNo challenges that don’t develop character and resilience that comes with the inevitable difficulties of agency work
    1 person found this helpful
    1.0
    Assistant in Nursing
    Mar 2020
    Not a good one.
    The good thingsScored some shifts.
    The challengesWas never offered a shift on weekends.
    4.0
    Assistant in Nursing
    Nov 2019
    former employee
    Had a good experience with this company.
    The good thingsYou can choose which days and which shifts you want to work.
    The challengesIt is hard to get a shift during quiet days.
    5.0
    Registered Nurse
    Nov 2019
    3 to 4 years in the role, current employee
    I love working for first choice
    The good thingsWorking for first choice is really good , lot of shifts available .. recruitment team is amazing, the app helps to update your shifts and has even education to help maintain competency
    The challengesIt’s very flexible , Nil difficulty ever faced since I am with them
    1 person found this helpful
    5.0
    Registered Nurse. Clinical Facilitator
    Nov 2019
    5 to 6 years in the role, current employee
    Awesome
    The good thingsI choose when I want to work. I'm always paid on time. They have a great website where I can request shifts and see what competence certificates need doing
    The challengesWhen shifts are cancelled by the hospital
    1 person found this helpful
    5.0
    Assistant in Nursing
    Oct 2019
    Less than 1 year in the role, current employee
    No complaints and I would recommend First Choice Care as an employer.
    The good thingsAll the team at First Choice Care are a pleasure to deal with. The pay rate is great and it is very easy to update work availability online. i have enjoyed every job i have done so far.
    The challengesI would like a little more work than what is currently available, however I realise that occurs as a casual employee
    5.0
    Enrolled Nurse
    Oct 2019
    Once I took my first shift, I realised how great it is to work for this agency.
    The good thingsSetting up availability on line is easy to do and easy to update. Signing on and off is very easy as it's all done at the location via staffing. The staff at First Choice are so nice and easy to talk to, very supportive.
    The challengesNot knowing what it will be like at a different location.
    5.0
    Registered Mental Health Nurse
    Sep 2019
    I cannot thank Shane and Tania enough during my time with first choice
    The good thingsThey are able to get contracts throughout QLD, they have helped me from clinical matters to personal. The agency is small meaning, they are able to get know you personally.
    The challengesWorking contracts has the normal challenges associated.
    5.0
    Assistant in Nursing
    Sep 2019
    Great company
    The good thingsWork Life Balance and experience
    The challengesWorking with some difficult people
    4.0
    Assistant in Nursing
    Jul 2019
    Great company to develop a career in nursing.
    The good thingsFriendly staff and flexible shifts.
    The challengesChanging environments can be challenger but over time I was able to adapt.
    5.0
    Mental Health Nurse
    Jun 2019
    Less than 1 year in the role, current employee
    Wonderful experience
    The good thingsAmazing Agency to work for the best in Brisbane and staff and really friendly and helpful. 9/10 you get a shift when you have availability in.
    The challengesEvery workplace has its challenges
    1.0
    Administration Role
    May 2019
    1 to 2 years in the role
    The worst place I have ever worked.
    The good thingsSome of the staff were excellent, and were a pleasure to work with.
    The challengesThe C.E.O was a nightmare, oppressive, petty and manipulative. The negative cultural effect filters from the top down resulting in a workplace with low morale. Not surprisingly there was a high turnover of staff.
    5.0
    Personal Care Assistant
    Dec 2018
    Less than 1 year in the role, current employee
    Excellent to work for
    The good thingsFriendly staff always helpful and contactable and f flexible in hours
    The challengesNo challenges at all, friendly staff, keep i n regular contact with employees
    5.0
    Cinical Nurse
    Nov 2018
    Less than 1 year in the role, current employee
    Awesome!
    The good thingsGreat management! Supportive team! Flexible access to a diversity of workplaces
    The challengesNothing, zero, zip, nada!
    5.0
    Registered Midwife
    Nov 2018
    Less than 1 year in the role, current employee
    Very easy and relaxed way to find work.
    The good thingsI'm able to choose when I work, and how often. The staff are very courteous and approachable.
    The challengesOccasional cancelations occur but often a replacement shift is offered.
    5.0
    Assistant In Nursing
    Nov 2018
    Less than 1 year in the role, current employee
    Great Nursing Agency to work with
    The good thingsDiversity in shift allocation sights ( Differenent hospitals and Nursing Homes)
    The challengesTo prove your worth and efficiency to the company to get long hour shifts
    4.0
    Assistant in Nursing
    Oct 2018
    1 to 2 years in the role, current employee
    Great company to work in
    The good thingsFCC always make sure that you get shift.
    The challengesNot knowing the places they send you to but it’s ok
    5.0
    AIN
    Oct 2018
    wonderful to gain experience to further my career
    The good thingsgreat flexibility with working sjifts
    The challengesAt quiet times of the year shifts are less available to work
    5.0
    ICU agency nurse
    Feb 2018
    7 to 8 years in the role, current employee
    Best agency in Brisbane
    The good thingsThis is a prefered agency with many big hospitals. They get the shifts and the call Centre staff are great
    The challengesThere is nothing specific to this agency , agency nursing and on call casual is always a challenge
    4.0
    AIN
    Feb 2018
    Less than 1 year in the role, current employee
    great salary for students.
    The good thingsGreat work and life balance, good rates
    The challengesneed accessible transport
    2.0
    RN
    Feb 2018
    Dissapointing
    The good thingsFriendly staff at FCC
    The challengesAfter being informed there was plenty of work in the Brisbane area I moved and got very little work.
    4.0
    AIN
    Feb 2018
    1 to 2 years in the role, current employee
    Good pay, but challenging in regards to unpredictable hours
    The good thingsChoose your hours of work
    The challengesGetting enough shifts
    5.0
    Nurse Assistant
    Nov 2017
    Brisbane QLD 40001 to 2 years in the role, current employee
    Good pay and get to experience different facilities
    The good thingsFlexibility on when to work
    The challengesSometimes you might not get a shift
    4.0
    AIN
    Oct 2017
    Less than 1 year in the role, former employee
    great for managing own time, challenging environment as each shift may not be at the same place, and not much shifts provided
    The good thingsyou can manage your own working time, as a student it was great when exams and assignments were about due
    The challengesdifferent working environments all the time, don't know where things are and only if you are lucky, one of the staff members from the facility is kind enough to help, and not much shifts available even during holidays (Xmas)
    5.0
    AIN
    Oct 2017
    Great
    The good thingsFlexible work. Cooperative management
    The challengesNo opportunities for career development
    4.0
    Grade 6 AIN
    Sep 2017
    1 to 2 years in the role, current employee
    Great pay, helped me through some rough days, would recommend!
    The good thingsHigh pay for nursing students as AIN or for nurses just want extra cash
    The challengesShort notice shifts, get cancelled sometimes, not a lot of shifts available at times, call centre people are sometimes grumpy
    1 person found this helpful
    5.0
    Assistant In Nursing
    Sep 2017
    Less than 1 year in the role, former employee
    It was agency which accepted me and gave me experience. It was starting of career.
    The good thingsThey have app , it's really easy to pick shifts according to time that suits you.
    The challengesThere is nothing I would like to say , it's just you have to go to work at new places that's all .
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