Foot Locker
    (29 reviews)

    Company Reviews

    Working at Foot Locker

    3.329 ratings in total
    5
    7
    4
    7
    3
    6
    2
    7
    1
    2
    76%
    Rate salary as high or average
    66%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(29 ratings)
    Career development
    3.1(29 ratings)
    Benefits & perks
    3.8(29 ratings)
    Management
    2.8(29 ratings)
    Working environment
    3.5(29 ratings)
    Diversity & equal opportunity
    3.3(29 ratings)
    Ratings for Foot Locker are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Assistant Store Manager
    Jan 2026
    All Melbourne VICLess than 1 year in the role, former employee
    A stressful experience marked by poor leadership, blame-driven management, and a lack of support.
    The good thingsThe main upsides of working at Foot Locker are the staff discount and, at times, some great customers who make the day more enjoyable. Beyond that, there are very few positives to highlight.
    The challengesI joined Foot Locker with motivation and strong management experience, hoping for a supportive and professional environment. Unfortunately, the reality was very different. There is a clear lack of support from upper management, poor communication, and constant pressure without proper guidance. Responsibilities are pushed down without the authority or resources needed to do the job properly. When issues arise, accountability is avoided and projected onto store-level management. The workload is heavy, expectations are high, but the pay and recognition do not match the effort required. Instead of developing people, the culture often creates stress, frustration, and burnout. Overall, this experience was a major disappointment. I would not recommend Foot Locker to anyone looking for a healthy, supportive, and growth-oriented workplace.
    1 person found this helpful
    1.0
    Sales Assistant
    May 2025
    Marion SA 50432 to 3 years in the role, former employee
    If you thrive on chaos and have a high tolerance for toxicity and no accountability, then this role is perfect for you!!
    The good thingsMaking lifelong friendships during the chaos
    The challengesChallenges patience and resilience taking on responsibility of management while casual, pt, ft No recognition for hard work Toxic management culture with unrealistic goals & targets Failure met with blame not learning opportunities Endless stress cycle Consistently contacted outside of work
    2 people found this helpful
    2.0
    Senior Sales Associate
    May 2025
    Marion SA 50433 to 4 years in the role, former employee
    Experience will rely heavily on the store manager and what momentum they bring to the team.
    The good thingsGood discount Can have good relationships with coworkers Good products Career progression available (depends on store management)
    The challenges discouraging as some managers only will see you as only a number. It’s a “share-job” environment, meaning at times others will not be of help Always expected to be free outside of work times Hours for casual can change drastically and unfair distribution of hours
    1 person found this helpful
    2.0
    Sales Associate Lead
    Dec 2024
    Adelaide SA 5000
    Can be positive or negative depending on your store and management.
    The good things• Great discount • Good customer base with regulars • Decent products • Potential opportunity for career progression if you're on the managers good side • Bonuses/commissions
    The challenges• Management who have been in their positions for such a long time and matter to the company so much that everyone else is unfortunately just a number • Too much outside of work communication • Toxic culture within stores • Staff being underpaid
    1 person found this helpful
    3.0
    Sales Associate
    Jul 2022
    1 to 2 years in the role, former employee
    Good job to begin with, also good for students
    The good thingsGood work environment, not stressful,
    The challengesCan be repetitive, Standing all day, Not enough work
    5 people found this helpful
    4.0
    Sales Assistant
    Mar 2020
    1 to 2 years in the role, current employee
    A fun environment to work in!
    The good thingsGreat discount and such a fun place to work.
    The challengesLow income and sometimes you'll come across the odd team members but everyone else makes up for it.
    1 person found this helpful
    3.0
    Sales Associate
    May 2019
    Fun, but look for rewarding work elsewhere
    The good thingsThe people at store level are awesome, fun environment to work in. The hype around products makes for some pretty awesome customer interactions. Learning about the products is a lot of fun.
    The challengesCompany doesn't value you unless you're a manager or hoping to become one; incentives are unachievable and even if they are achieved they'll never be awarded
    6 people found this helpful
    5.0
    Assistant Manager and Sales Assosciate
    May 2018
    3 to 4 years in the role, current employee
    Fun and challenging way to work and meet new people.
    The good thingsBest team environment and very laidback. You have the best customers sometimes who share the same interest as you eg shoes, basketball etc.
    The challengesBeing able to hit your targets (although not bad if you don't)
    5.0
    Sales Assistant
    Feb 2018
    3 to 4 years in the role, current employee
    Life in a day at footlocker
    The good thingsFast paced with good customer discounts
    The challengesDealing with rude people
    1 person found this helpful
    2.0
    Sales Assistant
    Feb 2018
    Was enjoyable for a decent period of time
    The good things- Decent working environment - Good discount - Good location
    The challenges- Working within a group of older people - Hypocrisy - Must be available when they want you
    3 people found this helpful
    5.0
    Store Manager
    Nov 2017
    3 to 4 years in the role, current employee
    One of the best jobs I've ever had
    The good thingsGreat job, excellent working environment
    The challengesCustomers can be difficult at times
    1 person found this helpful
    4.0
    Floor sales
    Oct 2017
    Less than 1 year in the role, former employee
    Fantastic!
    The good thingsThe work environment and management were very kind and supportive.
    The challengesBusier periods of the year and stock take days - as at times you can only locate one shoe!
    4.0
    Retail Sales Associate
    Oct 2017
    Less than 1 year in the role, current employee
    Great fun environment- stress free
    The good thingsGreat crew, laid back , everyone is happy to help new staff members Staff discount good
    The challengesLots of weekend work which is standard in retail Resisting temptation of new kicks each week
    3.0
    Store Manager
    Aug 2017
    1 to 2 years in the role, current employee
    Management is poor from area/cluster manangers as they are not fully involved in stores
    The good thingsIncentives and pay was really good and obviously being able to wear sneakers to work.
    The challengesHaving involved area/cluster managers involved in stores
    5.0
    Assistant Manager
    Aug 2017
    3 to 4 years in the role, former employee
    Great customers and great team.
    The good thingsGreat work environment
    The challengesTheft was a main challenge
    1.0
    Sales Assistant
    May 2017
    Melbourne VIC 3004
    Lack of staff appreciation
    The good thingsStaff discount was high
    The challengesManagement. Poor treatment of staff Lack of appreciation Issues not resolved the correct way
    5.0
    Casual Sales Associate
    Feb 2016
    Less than 1 year in the role, former employee
    Very challenging and great working environment
    The good thingsGetting to know work mates
    The challengesMaking sales and customer service
    2.0
    manager
    Feb 2016
    1 to 2 years in the role, former employee
    has its ups and downs
    The good thingsDiscount opportunities, heaps of merchandise experience, getting to check out the stock before hand
    The challengesWork/life balance for managers especially over holidays is increasingly worse, high pressure selling, many tasks to do with minimal people working on a day
    5.0
    Casual
    Feb 2016
    1 to 2 years in the role, current employee
    Out of the 8.5 years of working in retail, footlocker has been the best company I have had the pleasure of working for.
    The good thingsGreat incentives, a really fun company to work for, laid back but at the same time fast paced.
    The challengesRequires multitasking, and consistently pushes you to give the best customer service possible. Always learning about new product.
    4.0
    Sales Assistant
    Feb 2016
    Great for developing social skills and learnt a lot about interaction with different kinds of people
    The good thingsIf you work with a great team in a good store, it makes the job a lot easier and more satisfy.
    The challengesDepending on location, the customer base can be difficult to deal with
    4.0
    Assistant Manager
    Feb 2016
    1 to 2 years in the role, former employee
    Great place to work
    The good thingsAwesome discounts and benifits
    The challengesGetting to know all the info on all the shoes
    3.0
    Second in charge Manager
    Feb 2016
    3 to 4 years in the role, former employee
    Great first job and I learned a lot, from product knowledge to management. Good job for a younger crowd or someone who is passionate about sneakers and footlocker products
    The good thingsGreat discount on awesome products, and had a fun hard working team which made work enjoyable
    The challengesLearning their register systems, they were a little outdated and identical to the USA stores
    3.0
    Sales person
    Feb 2016
    3 to 4 years in the role, former employee
    It was pleasant to work with friends but the management was very poor
    The good thingsGet to work with nice people and develop relationship with customers
    The challengesLow salary and terrible management
    2.0
    store manager
    Sep 2015
    would be better if my manager didn't leave
    The good thingsFun, good discounts not bad pay
    The challengesCommunicating with higher managers and getting good staff
    2.0
    Retail assistant
    Sep 2015
    7 to 8 years in the role, current employee
    Good for a long time then went south very quick
    The good thingsFor a long time the customers and people were what made it good
    The challengesManagement is terrible, disrespectful, unfair and have no respect for anything other than how much they can save money
    4.0
    Sales Assistant
    Sep 2015
    1 to 2 years in the role
    Footlocker was an awesome place to work.
    The good thingsYou get to work with some cool people and some qualify products. The comapany works in collaboration with some big brands to provide incentives throughout the year which can score you some free products if you play your cards right. Theres a chill vibe throughout the stores and everyone gets along really well. I saw Footlocker as more of a family than just a place of employment.
    The challengesSometimes its hard to find motivation in the store because each day is quite repetitive. You seem to do the same thing over and over again and I didn't really find any personal challenges throughout the day.
    5.0
    Sales assistant
    Sep 2015
    Less than 1 year in the role, former employee
    Bring a Footlocker employee is an opportunity not to pass up
    The good thingsWorking in a great environment with plenty of information and experience to take on board. Footlocker provides great products and every day is exciting with new sales and products coming through.
    The challengesDue to footlockers big name and great reputation customers flow through the door and pressure is placed on its employees to step up.
    3.0
    Accountant
    Sep 2015
    7 to 8 years in the role, former employee
    Very disappointed after working 7 years, being made redundant.
    The good thingsStaff discounts, annual team week
    The challengesRelentlessly working under pressure of an executive management team who thinks about their shareholders first, workers second
    4.0
    2IC Sales Assistant
    Sep 2015
    1 to 2 years in the role, former employee
    A workplace that will never be forgotten.
    The good thingsGreat team work and room for growth with in the company
    The challengesMeeting yearly targets where a challenge but was awesome when your hard work paid off.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.