No work-life balance, made to feel guilty when needing to take a personal day for illness or family, overly busy and understaffed with no support from management. If wanting to stay with one place for a long time, would not recommend. The good thingsAmazing team of assistants and techs. The team work together on short-staffed days and support each other because they know how stressful the job is and understand how it feels to need a personal day or to go on holidays.
Positive aspect is there is opportunities to further qualifications.
The challengesManagement makes little to no effort to support staff with rude customers.
90% of the time the shop is understaffed and instead of addressing the problem, staff are expected to just deal with it because they have done so before.
Can be very cliquey, and conflict is not dealt with appropriately.