FSG Australia
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    FSG Australia
    (28 reviews)
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    Company Reviews

    Working at FSG Australia

    2.828 ratings in total
    5
    6
    4
    4
    3
    5
    2
    5
    1
    8
    85%
    Rate salary as high or average
    36%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(28 ratings)
    Career development
    2.5(28 ratings)
    Benefits & perks
    3.0(28 ratings)
    Management
    2.3(28 ratings)
    Working environment
    2.9(28 ratings)
    Diversity & equal opportunity
    3.4(28 ratings)
    Ratings for FSG Australia are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 28 reviews sorted by most recent
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    3.0
    Administration Officer
    Nov 2019
    1 to 2 years in the role, former employee
    Too laid back in the office and higher ups not visionary enough
    The good thingsGreat Office, open plan. Laid back team, easy parking, close to food and other amenities.
    The challengesHigher ups dictatorial, jobs given to favourites, ndis was too much for this NGO to handle and it went into administration after I left.
    1.0
    Coordinator
    Oct 2018
    1 to 2 years in the role, former employee
    Horrible! It was basically like dying everyday when I walked in the door!
    The good thingsAbsolutely Nothing! It was the worse
    The challengesNot quitting everyday
    1.0
    Finance Afministrator
    Oct 2018
    Less than 1 year in the role, former employee
    They deserved to go under
    The good thingsThe people I worked with were incredible.
    The challengesManagement were full of nepotism and favouritism.
    2.0
    Disability Support Worker
    Jul 2018
    5 to 6 years in the role, current employee
    Confusing
    The good thingsPays well good coworkers
    The challengesAll smoke and mirrors
    2.0
    Coordinator
    Jun 2018
    7 to 8 years in the role, former employee
    Great frontline staff, terrible Executive managers
    The good thingsFrontline staff are committed and passionate about assisting others to live the life they choose for themselves.
    The challengesExecutive Team have made consistently poor decisions, overspent on unnecessary things such as office renovations, appointed friends to Senior and Executive roles without merit & absolutely awful lack of planning for the well publicised change to the NDIS.
    1.0
    DSE
    Jun 2018
    1 to 2 years in the role, current employee
    Disappointing.
    The good thingsSome of the clients were great to work with. Some fellow staff members were quite friendly, others were not so friendly.
    The challengesBad, bad, bad management.
    1.0
    Mental Health Support Worker
    Jun 2018
    current employee
    Deeply disappointed that I could not assist the customers achieve their goals due to being held back by an incompetent organisation.
    The good thingsThe customers and majority of support staff I worked with are fantastic.
    The challengesUpper management are completely incompetent in their roles and have no idea on how to assist their staff and provide appropriate services to the customer. Management are condescending towards customers and support staff in the belief that they know the customer better than the customer knows themselves.
    2.0
    DSE
    Jun 2018
    1 to 2 years in the role, current employee
    Looking for another reliable job with reliable managers.
    The good thingslovely DSE's to work with
    The challengescompany does not care about its employees. Management is VERY poor. Company going bust.
    2.0
    Team Member
    Mar 2018
    former employee
    Very toxic environment that is very much profit driven for advancement of senior management at the cost of staff and clients.
    The good thingsThe opportunity to work with some great people and young people.
    The challengesManagement, very poor support from them and no consistency. Not being valued or treated in a respectful manner, absolutely no consideration for staff or their well-being.
    1.0
    Social Enterprise
    Feb 2018
    Lovely people I met and worked alongside. Micromanaged. We’re willing to ask for input into projects and ideas but never followed through on anything. The customers are the key!
    The good thingsCustomers and people we walk alongside are treated as family
    The challengesMiddle and senior management have no idea how to run their businesses. Areas miss out due to time and money spent in non accessible areas.
    1.0
    Disability service employee in Mental Health
    Feb 2018
    current employee
    Disorganisation, inefficiency and poor management
    The good thingsThe customers who we help
    The challengesManagement decisions that impact customers and staff
    3.0
    Kitchen Supervisor/ Head chef
    Feb 2018
    3 to 4 years in the role, former employee
    Good experience
    The good thingsLoved having the opportunity to work with and help people with disabilities and mental barriers and help them achieve goals.
    The challengesNot having support from managers and above. Its all about money with them, suppose to be about social justice its more like single justice.
    1.0
    Facilitator
    Jan 2018
    1 to 2 years in the role, former employee
    heart breaking faith shaking and soul taking
    The good thingsEmploy good people at the lower levels based on shared values
    The challengesCorrupt upper management and HR work against staff for living out of supposedly shared values.
    2.0
    Direct Service Employee
    Oct 2017
    Good job if you have no home life
    The good thingsHelping kids that need a caring and nurturing homelife
    The challengesNo consequences for challenging behaviours
    4.0
    Senior Operations Coordinator
    Sep 2017
    1 to 2 years in the role, former employee
    Would love to work here again.
    The good thingsThe culture and people were amazing to work with.
    The challengesWorking on a contract basis.
    3.0
    Direct Support Worker
    Aug 2017
    Very rewarding working with customers, very disappointing management philosophies.
    The good thingsThe customers! are really wonderful and appreciate everything staff do, including addressing their needs and all the extras that staff do to make their life even more enjoyable.
    The challengesManagement constantly encouraging staff to put complaints in about other staff. No appreciation for what all the staff achieve and how much they do to improve the lives of the customers, just criticism for any mistakes the staff make.
    5.0
    DSE
    Apr 2017
    3 to 4 years in the role, current employee
    Awesome team.
    The good thingsAmazing office staff , great listeners and kind, quick and effective problem solving and just great bunch of down to earth people.
    The challengesBeing a casual, changes in shifts.
    1.0
    Customer Service Employee
    Dec 2016
    They talk the talk, they need to walk the walk.
    The good thingsThe team of staff on the ground are awesome, support workers, coordinators and admin staff do a great job!
    The challengesLack of regard for the impact change has on clients and families. Lack of consultation and communication. Decisions not thought through strategically with consideration to the impact on others.
    5.0
    Community Mental Health Support Worker
    Sep 2016
    Ipswich QLD 43051 to 2 years in the role, current employee
    I enjoy the work and love my coworkers - best group I've ever worked with.
    The good thingsI work with an awesome group of people, very caring and supportive of each other.
    The challengesMeeting the needs of all the clients within the given time is the biggest challenge. Sometimes the behaviour of the clients can be challenging.
    3.0
    Employee
    Aug 2016
    Less than 1 year in the role, former employee
    Poor management
    The good thingsCompany has good values
    The challengesVery poor management at the time I was here
    5.0
    Advisory
    Jun 2016
    current employee
    FSG is a diverse organisation whom strive on giving their employees opportunities to grow
    The good thingsFSG is an organization that believes in the development of their employees. There are various training courses and support available to ensure we are the very best people walking alongside our customers.
    The challengesWith there being so many employees and sites, it is difficult to get to know everybody
    5.0
    Employment Coordinator
    Jun 2016
    Well supported by an amazing team, making it a delight to come to work every day!
    The good thingsWorking with such an amazing and supportive team, the opportunity to learn, grow and develop, and know each day even the smallest of things can make a positive difference to peoples' lives.
    The challengesWith there being so many hubs and programs, not having enough time to see all the great activities being ran each week.
    5.0
    Promotions Coordinator
    Mar 2016
    Less than 1 year in the role, former employee
    Awesome
    The good thingsThe people we walk alongside and the people I worked with were inspirational
    The challengesNone really, it was a little tricky to navigate the IT systems
    5.0
    DSE
    Mar 2016
    5 to 6 years in the role, current employee
    FSG has shown me how much of an impact we can make in peoples lives
    The good thingsFSG has provided me with skills that I can use in not only my job, but my daily life also. I work with friendly people and feel that whenever I need support it is given. FSG does a lot of good work within the community and with the people who we walk alongside.
    The challengesWith FSG being such a large employer, you don't always get to know who everyone is.
    4.0
    Senior coordinator
    Feb 2016
    All Gold Coast QLD5 to 6 years in the role, former employee
    Experience amazing knowledge and wonderful inspiring people
    The good thingsWatching the difference you make in people's lives. Team work. The smiles and happiness when independence is nurtured.
    The challengesFinding solutions to actually make a positive difference. Getting people on board to help everyone have access to their community
    3.0
    Casual DSE
    Sep 2015
    5 to 6 years in the role, former employee
    Year one to four were great, downhill from year four to six.
    The good thingsWork colleagues were almost always friendly and easy to work with. FSG is very supportive of it's clients.
    The challengesFSG seem unable to keep effective and professional people in management. The management staff I personally worked with were very unprofessional.
    4.0
    Gardener/maintenance person
    Sep 2015
    Learnt a whole lot of different, ideas and concepts, understood that people are unique, each with there own set of ideas and values.
    The good thingsHelping others, understanding how different people think and act.
    The challengesHandling, people who are mentally challenged
    4.0
    direct services employee
    Jul 2015
    3 to 4 years in the role, current employee
    I have been shown great support when overwhelmed and have a management team that are supportive both in my professional and personal life.
    The good thingsgood pay rates, understanding co-workers and support for workers when needed.
    The challengescan be unpredictable and long hours.the client to carer ratio can be high at times.
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