genU
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    genU
    (18 reviews)
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    Company Reviews

    Working at genU

    3.318 ratings in total
    5
    5
    4
    4
    3
    3
    2
    3
    1
    3
    78%
    Rate salary as high or average
    61%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(18 ratings)
    Career development
    2.8(18 ratings)
    Benefits & perks
    2.9(18 ratings)
    Management
    2.9(18 ratings)
    Working environment
    3.2(18 ratings)
    Diversity & equal opportunity
    3.8(18 ratings)
    Ratings for genU are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 19 reviews sorted by most recent
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    3.0
    Support Worker
    Aug 2025
    Geelong VIC 32203 to 4 years in the role, former employee
    Started so well but then lost sight of it's purpose due to hunger for expansion and profit.
    The good thingsOur clients and co workers are the best part of working for this company.
    The challengesWhen I joined, the culture was very client and community focused. Staff moral was very high due to having Leaders in snr management roles who helped them feel supported, valued & that their voice mattered. But gradually, the existing snr leadership was changed & the company started chasing growth and expansion by absorbing other companies that were struggling (even interstate). This was ok at first but it soon became too excessive & as the company got bigger, they lost sight of the reason of why they existed. Many of the new senior staff that were hired in the growth and restructure periods did not seem to have prior experience in the sector & the focus and culture of the company at a senior level shifted dramatically.The leadership lost the 'heart' side of why the company existed. Staff no longer felt their positions were secure due to seeing many good staff leave or be restructured out of the organisation. There were still many good people working there when I left, but for how long?
    2.0
    Information Technology Technician
    May 2025
    Belmont VIC 321619 to 20 years in the role, former employee
    It started out as a wonderful experience and became a nightmare.
    The good thingsThe rest of the staff were really supportive of on another and they were, by and large, dedicated to their jobs and the clients that they were employed to support.
    The challengesApathetic management were dedicated to filling a resume and ticking the box that says they had worked in the non for profit sector. There was no support from management for the staff. Culture of apathy from senior managers to the difficulty of their staff in doing their jobs.
    1.0
    Legal, Risk and Compliance team
    Nov 2022
    7 to 8 years in the role, former employee
    Nightmare working environment!
    The good thingsgenU offers a very flexible working environment.
    The challengesSenior management and the executive team are out of touch and lack competency in their roles. There is zero recognition for hard work or any chance of career progression.
    1.0
    Disability Support Worker
    Jan 2022
    3 to 4 years in the role, former employee
    Bad company to work for.
    The good thingsMost staff are lovely
    The challengesNo communication, No care for staff, make staff work over quoters.
    1.0
    Manager
    Jun 2019
    Less than 1 year in the role, former employee
    culture not reflective at all of the objective of company to support vulnerable
    The good thingsPeers, helping clients
    The challengesDictatorship style leadership, toxic culture
    1.0
    Manager
    Feb 2019
    9 to 10 years in the role, former employee
    Lots of opportunities. Just needs a real and 'gutsy' national focus. Currently no executive capabilities.
    The good thingsExperienced executives and snr managers prior to the merger who walked the talk and valued clients and employees. Unfortunately in competing with both the state and federal NDIS Head Offices it has since been unable to adequate recruit and fill crucial positions.
    The challengesA rural organisation with limited pool of quality executive and senior managers. Resulted in people with more experience and expertise in areas outside of Geelong reporting to managers with far less skills based in rural Geelong. A micro managing and 'blokey' culture based on mateship rather than results. Needs to be merged with a national agency to broaden its executive and snr management capabilities.
    1 person found this helpful
    2.0
    Site Supervisor
    Feb 2018
    It has been good but it is now too big and I feel they have lost the focus of why they are there and it is all about “the dollar”....
    The good thingsI have worked for this organization for over 10 years. When I started it was a good place to work. Not so sure now.
    The challengesManagement are a challenge. I find that there is not enough put into mentoring new supervisors and they are expected to “just do” the work. Not enough communication by the CEO.
    1 person found this helpful
    4.0
    Mental Health Trainer
    Feb 2018
    Great organisation
    The good thingsFriendly staff anr supportive management
    The challengesDistances to travel were some times difficult due to traffic
    2.0
    Hospitality Industry
    Nov 2017
    Less than 1 year in the role, current employee
    Challange
    The good thingsStaff and crew are great. Enjoyable as long as management leave you alone
    The challengesManagement. Have no support
    5.0
    PSW
    Nov 2017
    9 to 10 years in the role, current employee
    Excellent
    The good thingsWorking with the clients
    The challengesThe weather is a challenge, when going to clients
    3.0
    Disability Support Worker
    Nov 2017
    Great for the client, good if you want a 'job' and poor if you want a career!
    The good thingsThe support work and opportunities actually provider is very good
    The challengesNew leadership since September 2017 has made the work environment challenging and disheartening. The 'big stick' approach by area management showcases their true lack of leadership experience.
    1 person found this helpful
    3.0
    Personal Support Worker
    Aug 2017
    An essential service for giving a better life to those that need it, but you can't survive on the wage provided.
    The good thingsMeeting some amazing clients and helping those that need it.
    The challengesGetting enough hours per week to be able to make a basic wage. You deal with all kinds of challenging behaviours and situations. It can be very stressful one minute then easy and fun the next. Having to use your own car as a taxi for very little monetary return is not good.
    1 person found this helpful
    5.0
    Accounts Officer
    Feb 2016
    1 to 2 years in the role, former employee
    Fantastic people and learned many new things
    The good thingsYou help those that need it the most, people with disabilities and fiscally challenged
    The challengesMeeting the volume of work and making sure all benefits are given to those that need it. To fit the right person to the right role in life.
    1 person found this helpful
    5.0
    Disability support worker
    Oct 2015
    5 to 6 years in the role, current employee
    Karingal are a lifeline for me
    The good thingsEven though I have a disability myself I am enabled to reach my full potential as they ensure I can have shifts that suit me
    The challengesIt is difficult that shifts are only 1 hour long
    1 person found this helpful
    5.0
    Disability Support Worker
    Oct 2015
    1 to 2 years in the role, former employee
    Never forget it
    The good thingsGreat people and perspective towards the people they support
    The challengesLeaving such a great job
    4.0
    residental support worker
    Sep 2015
    5 to 6 years in the role, former employee
    rewarding
    The good thingsHelping people in need, brightening someone's day
    The challengesLimited time, funding and opportunities for growth
    4.0
    HR project officer
    Sep 2015
    5 to 6 years in the role, current employee
    great learning curve and environment really good flexability
    The good thingsThe people
    The challengesPay and management
    5.0
    Project Officer
    Sep 2015
    A challenging but supportive environment t with ongoing opportunities to advance through the organisation.
    The good thingsThe people and the satisfaction of improving the liv s of disabled and disadvantaged citizens.
    The challengesOperating in a new funding environment.
    4.0
    Permeant accommodation support worker
    Aug 2015
    9 to 10 years in the role, current employee
    Rewarding career
    The good thingsRewarding career good team leaders and management support
    The challengesNo comment
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