GMHBA
    (6 reviews)

    Company Reviews

    Working at GMHBA

    1.86 ratings in total
    5
    0
    4
    1
    3
    0
    2
    2
    1
    3
    50%
    Rate salary as high or average
    17%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(6 ratings)
    Career development
    1.7(6 ratings)
    Benefits & perks
    1.7(6 ratings)
    Management
    1.3(6 ratings)
    Working environment
    2.3(6 ratings)
    Diversity & equal opportunity
    2.2(6 ratings)
    Ratings for GMHBA are shared as-is from employees in line with our community guidelines

    Reviews

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    2.0
    Part Time Position
    Mar 2026
    Lara VIC 321212 to 13 years in the role, former employee
    Very poor management.
    The good thingsFriendships made at work.
    The challengesManagement is absolutely terrible. Would never work for this company again. They have no idea what they're doing.
    1.0
    Customer Service Role
    May 2024
    Geelong VIC 3220former employee
    Horrible don’t not recommend working in sales or customer service area. They need to appoint professional managers and not people with no life experience or empathy to others. Upper management also need to listen to complaints brought before them and not dismiss them.
    The good thingsNice office, pay is ok.
    The challengesToxic managers. Don’t present a professional example to others. No empathy and quite demoralising. Not all areas but particularly in the customer service area.
    2 people found this helpful
    2.0
    Customer Service Adviser
    Nov 2019
    Less than 1 year in the role, former employee
    Would not recommend
    The good thingsPeople you work with
    The challengesManagment, no growth, not allowed to leave your desk
    1 person found this helpful
    4.0
    Senior Customer Service Adviser
    Oct 2019
    Overall great company to work for, focus in the right place with both internal and external stakeholders.
    The good thingsGood employee focused company. Opportunuties to move up in the company if desired to do so.
    The challengesSome changes within the company were hard to adapt to. Given my longevity with the company some of my superiors did not have the same knowledge base and at times I was uncomfortable with their leadership qualities.
    1 person found this helpful
    1.0
    Customer Service Role
    Jul 2019
    Disappointing.
    The good thingsGood variety of work and interesting challenges. Never a dull moment.
    The challengesManagement seem to have a pattern of taking the easy way out when issues arise rather than addressing the real cause of problems resulting in band-aid solutions rather than fixing problems. Lots of meetings to debrief after each project, but no changes made when issues raised.
    1 person found this helpful
    1.0
    Customer Service Role
    Apr 2019
    Dehumanising.
    The good thingsMy peers. Good location.
    The challengesOne of the lowest paid call center roles in Geelong. We don’t earn enough to afford the policies the company offers. In contrast the top levels of management drive to work in luxury European cars. Micromanagement, being told we can only serve a customer in a set amount of time.
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