Greenstone Financial Services
(105 reviews)
Company Reviews
Working at Greenstone Financial Services
4.1105 ratings in total
5
66
4
15
3
7
2
3
1
14
93%
78%
Work/Life balance
4.2(105 ratings)
Career development
4.0(105 ratings)
Benefits & perks
4.4(105 ratings)
Management
4.0(105 ratings)
Working environment
4.2(105 ratings)
Diversity & equal opportunity
4.3(105 ratings)
Reviews
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1.0
Sales Agent
May 2025Norwest NSW 2153Less than 1 year in the role, former employee
Felt veryused and disrespected
The good thingsOffices and people must
The challengesThey do not pay commission for anything on one mistake for all sales
3 people found this helpful
5.0
Customer Care Specialist
Aug 2024Baulkham Hills NSW 21535 to 6 years in the role, former employee
Hands down best place to work!
The good thingsLeaving was a mistake—I didn't realize just how incredible this company was until I left. The career development opportunities were unmatched, with endless support and guidance that truly helped me grow. The commitment to diversity and inclusion made every day a pleasure, and the understanding and support from management were beyond what I could have asked for.
The desk drops, fun experiences, and surprises made working there even more special. The people and culture created an environment where I looked forward to coming in every day. It's rare to find a place that feels like a second home, and I regret putting in my resignation. I miss it every day.
The challengesThe work became less challenging, and I found myself yearning for new opportunities to grow and learn. As I had reached full learning capacity. But this was a me thing not a company thing
Senior Talent Acquisition PartnerWe appreciate your review, and its fantastic to see that your journey with Greenstone was a positive one! Thanks for submitting.
30d+ ago
4.0
Application Operations Manager
Mar 2023Norwest NSW 21535 to 6 years in the role, current employee
One of the best places I have ever worked. Fantastic team with a great working environment.
The good thingsOverall working environment is great. The office is beautiful with nice views, cafe, table tennis table, play station and other facilities. We have quarertly and annual functions which are fantastic. The best part of working here is the team; everyone is very friendly and supportive.
The challengesSometimes work load is too much for some of the key team members. There is no performance bonus or direct relation to increments based of performance.
2 people found this helpful
Senior Talent Acquisition PartnerThank you for sharing your feedback, and its great to see that this has been mostly very positive. Greenstone is continously investing in benefits that will further improve our employee value proposition, and we value our employee feedback. Should you like to discuss further, feel free to reach out to us at [email protected]. Thank you for your review!
30d+ ago
5.0
Talent Acquisition
Dec 20223 to 4 years in the role, current employee
Amazing people, great place to work
The good thingsInnovative company that constantly seeking to improve and find new ways to benefit its customers. Culture is amazing, always something happening
The challengesThe pace is fast, you need to be able to adapt and change
Senior Talent Acquisition PartnerThanks for sharing your journey with Greenstone with us! We certainly agree that Greenstone is highly innovative and there is always something new to learn and do. Thank you for sharing.
30d+ ago
5.0
Sales Agent
Apr 2022Less than 1 year in the role, current employee
amazing experience with great help and colleges
The good thingsA great community, very helpful and alot of growing room
The challengesvery KPI driven but you have support the whole time
Senior Talent Acquisition PartnerThank you for your feedback! Great to see that your experience has been highly positive with us, and we appreciate you taking the time to share.
30d+ ago
5.0
Customer Care Manager
Mar 20229 to 10 years in the role, current employee
My experience has been filled with growth and countless opportunities of being a part of business wide projects and new initiatives.
The good thingsAt Greenstone i value their importance of Culture and Equality.
The challengesThe industry as a whole can go through periods where there is a lot of change, being adaptable to change has been a challenge however one that Greenstone has helped me overcome through their successful management and change journey.
Senior Talent Acquisition Business PartnerGreat feedback, thank you for sharing. It's fantastic to hear that your journey with us has been positive. We strive to maintain a culture of workplace equality, diversity and inclusion, and it is always rewarding to hear that this is reflective in our employee's experience and feedback.
30d+ ago
5.0
Development Lead
Mar 20227 to 8 years in the role, current employee
Great Place to work. Great culture. Great Benefits
The good thingsThe people and culture. Its been an absolute pleasure working at Greenstone. Everyone gets the enough opportunity to grow in their career, social life etc.
The challengesThe work life balance is an issue sometimes.
Senior Talent Acquisition Business PartnerThank you for sharing both the positive and challenges of your experience with Greenstone. We strive to maintain a culture of employee opportunity, whilst creating a working environment that promotes a healthy work/life balance. We have taken your feedback on board!
30d+ ago
5.0
Customer Support Manager
Mar 2022The people and culture in the company is nothing I have previously experienced, its a great place to work!
The good thingsIn my time at GFS, I have had many opportunities to grow with the support of managers and peers alike. The only limitiations I have encoutered have been those I have set for myself.
The challengesThe challenge for me has been work life balance due to the expectations I set on myself
Senior Talent Acquisition Business PartnerThank you for sharing your review, and its great to see that your experience with Greenstone has been positive!
30d+ ago
5.0
Head of Customer Care
Mar 2022Best company i've ever worked for
The good thingsGreenstone cares for its people and customers, it is overall a great place to work. I enjoy the people I work with and the opportunities for progression are great.
The challengesNothing comes to mind
1 person found this helpful
Senior Talent Acquisition Business PartnerThank you for the insight to your journey at Greenstone, and for sharing your experience. We strive to nurture a culture of career development and learning opportunities, and it is fantastic to see this reflective in our employees experience with us.
30d+ ago
5.0
Sales Manager
Feb 2022Great place to work, I love my role and team and cant see myself moving from GFS
The good thingsFantastic culture and people. Endless opportunities for career development. Flexible working arrangements that support a great work life balance.
The challengesNothing, the company is very supportive
Senior Talent Acquisition Business PartnerWe appreciate you sharing with us your experience with us, and it's rewarding to hear that your employee journey has been positive!
30d+ ago
5.0
Customer Care Specialist
Feb 2022A journey of professional and self development that I may not have achieved if not working for Greenstone.
The good thingsI love the people and culture - everyone has an opportunity to grow and achieve their goals; Job stability is also an important factor.
The challengesChallenges are overcome by the support we have from our peers and managers alike.
1 person found this helpful
Senior Talent Acquisition Business PartnerWe appreciate you sharing your experience with Greenstone, and that Greenstone has been able to provide you with professional growth, stability and support in your position.
30d+ ago
5.0
Senior Quality Assurance Specialist
Feb 2022I have been with Greenstone Financial Services for just over 12 years and I have never been happier, it sure is a Great Place to Work!
The good thingsAmazing atmosphere!
Great leaders who foster an amazing environment for those that want to grow and for those that just want to do their job well.
The challengesNothing - the company has been extremely flexible, particularly over the last 2 years that we have been facing the pandemic. I have a young family and the business has always been happy to work with me where possible around any challenges that have popped up.
Senior Talent Acquisition Business PartnerGreat feedback, thank you for sharing. We strive to foster a culture of flexibility, growth and professional development, so it is always rewarding to hear such positive feedback from our employees.
30d+ ago
5.0
Customer Support
Feb 2022Greenstone is more like a family to me, they value their employees and support and guide you in your development and career.
The good thingsThe culture and its people really make Greenstone a wonderful place to work. They value their employees, they keep us engaged and always looking at new ways to be innovative in the market and build strong customer relationships.
The challengesIt's a very fast-paced company, so you need to be comfortable with change
Senior Talent Acquisition Business PartnerThank you for the feedback. Its the people at Greenstone that create such a fantastic culture, that 'family feel' and make it such a great place to work.
30d+ ago
5.0
Marketing
Jan 20225 to 6 years in the role, current employee
Best company i have worked for, with great vision, management, perks, facilities and family vibe where we are all looking out for our each other.
The good thingsHas a strong focus on its staff and showing value from all levels of the business.
The challengesVery little, business is always moving so a lot of projects on the go. This is also a positive and keeps the role very interesting.
Senior Talent Acquisition Business PartnerThank you for your feedback, and glad to hear your experience with us has been positive!
30d+ ago
5.0
Marketing
Jan 2022Less than 1 year in the role, current employee
Collaborative, supportive & friendly team
The good thingsGreat team culture, continuous learning opportunities, interesting projects, amazing work benefits and facilities.
The challengesLots of projects going on however team are always understanding to everyone's priorities when things get busy.
Senior Talent Acquisition Business PartnerGreat feedback, thank you for sharing. Its great to hear you have had a positive experience with us.
30d+ ago
5.0
Digital Performance Specialist
Jan 2022Less than 1 year in the role, current employee
I love working at Greenstone and I wish I worked here sooner!
The good thingsGreat culture, team, management, facilities, work life balance and many more.
The challengesNo challenges as the workplace is a dream job for me!
Senior Talent Acquisition Business PartnerWe appreciate your review and feedback, this is much appreciated and we're happy that you're having a positive employee experience at Greenstone
30d+ ago
5.0
Marketing Department
Jan 2022Less than 1 year in the role, current employee
Amazing!
The good thingsAmazing team, atmosphere and constant support. A really fun environment to come to work, always recognised for your efforts with countless opportunities to learn and grow. The best company to work for!
The challengesNo challenges at this stage
Senior Talent Acquisition Business PartnerThank you for sharing your review, this is greatly appreciated!
30d+ ago
5.0
Sales Agent
Dec 2021Less than 1 year in the role
I wish had I applied for a position years ago, great Company and people.
The good thingsA Company that cares and wants you to succeed. Friendly supportive Management and Team. Flexibility to work from home with great staff benefits.
The challengesNo real challenges if you apply yourself and follow procedures.
Senior Talent Acquisition Business PartnerThank you for the positive feedback. Its great to hear that we are providing a positive employee journey.
30d+ ago
5.0
Human Resources
Oct 2020current employee
The only disappointment is that it's taken my whole life to find this employer.
The good thingsWork for a generous company, with intelligent, forward thinking management. Expect to be accountable and recognised for good work.
The challengesThe amount of innovation and project work can make BAU challenging to focus on.
TA ManagerThank you for your feedback - it's great to hear that we're delivering the experience we strive for
30d+ ago
4.0
Web Developer
Jul 2020Less than 1 year in the role, current employee
Great place to work
The good thingsGreat culture and work environment
Friendly, supportive and collaborative team
fun people to work with
Company well look after employees via gifts, drinks, weekly fruits, meals, gift cards, birthday decorations and fun events
Flexible work hours and opportunity to work from home
Nice location and building
Teams have fun in communication and days are not serious and boring
The challengesSome weeks get stressful
TA ManagerThanks for letting us know. It's always a pleasure to receive positive feedback from our employees
30d+ ago
5.0
Sales Agent
Jul 2020a great company where the role is what you make it
The good thingsgym, free lunch, onsite cafe, career progression to work towards, desk massages, and the people are great to work with
The challengestraffic in norwest can get busy sometimes
5.0
Facilitator
Jul 20201 to 2 years in the role, current employee
Love the people and culture, flexibility and work-life balance GFS offers.
The good thingsIs the people and the company's values. I also love that when feed-back is provided that GFS is always trying to see what they can do with the feed-back they get. Love the flexibility and the work-life balance offered at GFS. My manager always listens and sticks up for me. I like that your ideas no matter how outrages are heard and no idea is a silly idea.
The challengesSometimes the communication is not there.
TA ManagerWe greatly appreciate all forms feedback from our employees and positive statements are definitely our favourite!
30d+ ago
4.0
N/A
Jun 20203 to 4 years in the role, current employee
Great place to work, with a great set of values
The good thingsGreenstone lives and breathes our strong set of values. Whether it is ensuring our customers are at the heart of everything we do, or ensuring employee feedback is taken into consideration they have definitely evolved over the years that i have been part of this family. The Introduction of flexible work, Parental leave are just some of the feedback from employees that the company has implemented over the last few years. We have been provided with a sense of pride of being part of a great company, we are valued and appreciated and can see the results in everything we do. I love that we are given the opportunities to personally grow and develop within our roles and also the opportunity to move with the business. In my four years i have been given this opportunity and absolutely loving my new role. Our C suite and GMs work along side us, they are supportive, have clear and open business acumen and are easily approachable and friendly enough to have a laugh with both in the office and at all the Social awards nights, Conferences etc.
The challengesWithout challenges how do we learn and grow? Challenges both good and bad push us to strive for the best not only for the company but for ourselves individually.
TA ManagerThanks for the lovely feedback! We're glad to hear that you're enjoying being part of the team
30d+ ago
5.0
Data Analyst
Jun 20201 to 2 years in the role, current employee
If you are looking to develop as an analyst, look no further.
The good thingsGreat management team in Analytics, very knowledgeable and supportive. Opportunities to grow with annual company-wide innovation competitions and department data jam competitions. Partnered training programs with Microsoft during work hours. A great place to learn and grow, all the analytics toys to play with (GCP, AWS, Azure, Linux, Python, R...etc.) and supportive management.
The challengesJust the regular day-to-day of analytics you see in any company. The benefit is being able to discuss the issues openly and progress towards a clear way forward.
TA ManagerThanks for the feedback, it's great to hear you're enjoying your time with us
30d+ ago
5.0
Customer Experience Manager
Jun 20209 to 10 years in the role, current employee
Such a supportive, amazing culture with great people!
The good thingsGreenstone has a culture unlike any other. The management team and leaders truly care about their people and are supportive, friendly and helpful. The desk drops and gifts are just a small part of the perks that they offer and are a huge bonus, making you feel like you are part of the Greenstone family.
The challengesSometimes communication between departments can be challenging, however that is true at most organisations, the difference is that Greenstone have been working hard to bridge this gap and become better at it.
1 person found this helpful
5.0
Senior Learning and Development soft skill specialist
Jun 20201 to 2 years in the role, current employee
Great down-to-earth atmosphere with a professional standard and terrific work life balance options.
The good thingsGreat friendly culture, support environment and great recognition programs. Amazing training and development opportunities, plus benefits. They really go out of their way to look after their staff an morale.
The challengesThe culture has developed hugely in the last 2 years. Originally they were a little old school in some of their process however they are open to change and growth. Fun place to work.
1 person found this helpful
5.0
HR
Jun 20203 to 4 years in the role, current employee
It doesn't feel like going to work, the company culture and team is that great
The good things- The people and culture are great
- The company looks after the wellbeing of everyone
- The perks such as the gym and massages
- The company is really good at communicating changes
The challenges- Career development structure could be improved in certain departments
- Salary could be more fair & improved to what the market pays
5.0
Customer Support Manager
May 2020GFS knows how to keep their employees happy
The good thingsIf you are looking for a company which genuinely cares about their employees then GFS is the place. The company is big on employee engagement, well being and work-life balance. It's a place where a new entree into the workforce can build themselves a career
The challengesThere is no real challenge except for working from home
2 people found this helpful
4.0
Sales Role
May 2020Very professional and friendly
The good thingsall staff are really friendly, which makes you enjoy coming into work
managers are always there for support
progression is easily attainable with hard work
The challengesstaying resilient when you arent having the best day
5.0
TA Manager
Apr 2020Less than 1 year in the role, current employee
I've never worked anywhere that cares so much about it's employees before
The good thingsThis is a great company who really understand where they're going and put a huge amount of effort in to make the work environment a good one, a real family feel. They also place a huge emphasis on customer care, which is great to see.
The challengesIt's a really fast paced environment and won't suit everyone. If you're self motivated and driven you'll thrive though
1 person found this helpful