Greyhound Australia
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    Greyhound Australia
    (82 reviews)
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    Company Reviews

    Working at Greyhound Australia

    2.882 ratings in total
    5
    18
    4
    13
    3
    8
    2
    17
    1
    26
    71%
    Rate salary as high or average
    41%
    Employees recommend this employer to friends
    Work/Life balance
    2.6(82 ratings)
    Career development
    2.4(82 ratings)
    Benefits & perks
    2.5(82 ratings)
    Management
    2.6(82 ratings)
    Working environment
    2.7(82 ratings)
    Diversity & equal opportunity
    3.1(82 ratings)
    Ratings for Greyhound Australia are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 82 reviews sorted by most recent
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    2.0
    Coach Captain
    Mar 2026
    Melbourne VIC 30002 to 3 years in the role, former employee
    poor conditions and poor pay
    The good thingsfellow drivers and most passengers.
    The challengesdriving up and down the highway in the dark while getting paid a day rate to work nights and weekends, management are insensitive, caring more about profit and the buses than drivers, and the red buses have a zillion km and falling apart. very patchy support from operations, if you ask for a mechanic it can take 3 or 4 hours for a call back. if you make a mistake they are quick to fire you. supervisor spends all day trying to find a reason to remove time from your timesheet.
    1.0
    Operations Coordinator
    Jan 2026
    Pinkenba QLD 40081 to 2 years in the role, former employee
    Would not recommend.
    The good thingsWhen we not at work.
    The challengesExtremely low wages and long hours compared to other places. Toxic workplace culture and very high staff turnover levels. Expected to attend team meetings on days off and not paid for our time.
    2 people found this helpful
    5.0
    People and Culture Adviser
    Nov 2025
    Pinkenba QLD 4008Less than 1 year in the role, current employee
    Great culture and flexibility, with room to improve training and communication
    The good thingsEasy-going culture, strong pay rates, fun monthly BBQs, and good recognition for long service. Flexible and WFH options make work–life balance a real positive.
    The challengesDepartment integration and communication could be stronger, and the organisation would benefit from more structured training and development pathways.
    1.0
    Coach Captain
    Nov 2025
    Rockhampton QLD 4700Less than 1 year in the role, former employee
    Greyhounds priority is their investors. Drivers are treated like garbage. They don’t care!
    The good thingsI enjoyed the driving n routes n friendly passengers
    The challengesBus maintenance is disgraceful. Customer service are useless. Operations aren’t there to support the drivers. Management have no grasp on the realities of being a driver. You literally get paid better being an urban driver. $37 flat rate, it’s a joke!
    2 people found this helpful
    5.0
    Customer Service Role
    Jun 2024
    Brisbane QLD 400011 to 12 years in the role, current employee
    Love working for Greyhound. Couldnt express enough how much I appreciate their support.
    The good thingsManagement and customers. No day is the same so is never boring.
    The challengesWanting progression into higher positions that arent always available
    1 person found this helpful
    5.0
    Administration Officer
    Jul 2023
    Darwin NT 0800
    Great company, great staff, being able to cover numerous positions
    The good thingsAbsolutely loved my job I worked out of the Darwin branch was lucky enough to have the opportunity to cover the freight side of the business as well as the travel side booking passengers.
    The challengesGreyhound had services going from Darwin to Broome as well as Darwin to Adelaide one of the biggest challenger was when one of the buses broke down and they’ve got passengers and freight on board, we also dealt with rock throwers smashing windows of freight being stolen.
    1 person found this helpful
    1.0
    Coach Captain
    Jun 2023
    Melbourne VIC 3000
    The time working here is a time I would rather forget.
    The good thingsNothing good to say about how this company treats the drivers
    The challengesNo support from the company - you’re on your own.
    6 people found this helpful
    2.0
    Administration
    Aug 2022
    Less than 1 year in the role, former employee
    I wouldn't work here again.
    The good thingsDirect manager was lovely to work with.
    The challengesProblem staff. Monthly wages. Very low wages for position/experience. Management don't take complaints seriously, or support staff when concerns are raised.
    7 people found this helpful
    2.0
    Customer Service Representative
    Nov 2020
    3 to 4 years in the role, former employee
    Good learning experince, no room for growth.
    The good thingsThe skills acquired and friendships made
    The challengesManagement, there was no structure. Really badly run company.
    3 people found this helpful
    1.0
    Coach Captain
    Apr 2020
    Very easy job, made hard by poor/lazy staff and management.
    The good thingsPaid weekly, good accommodation.
    The challengesPoor management. Staff constant complaining about wages. Lazy co -workers.
    10 people found this helpful
    4.0
    Operator
    Mar 2020
    Ok, but may be with a little more money in our pay packet.
    The good thingsThe gymnisim and the camp life style with fellow work mates.
    The challengesMoving from one camp to another camp after a short time .
    4.0
    Management Team
    Mar 2020
    It’s been a privilege to work with my colleagues particularly over the past year.
    The good thingsGreat work colleagues
    The challengesA very complex business with increasing compliance requirements
    1.0
    Coach Captain
    Mar 2020
    5 to 6 years in the role, former employee
    Started my career with exceptional people 5 years ago then left because of extremely poor management
    The good thingsNothing . Very poor management that do not consider very high experience drivers in the coach industry
    The challengesHaving to put up with no one in the head office who cares about the well being of drivers
    8 people found this helpful
    5.0
    Coach Captain / Bus driver
    Mar 2020
    7 to 8 years in the role, former employee
    Enjoyable
    The good thingsI worked with Greyhound Australia for over 8 years I gained a lot of experience and had some great adventures I loved it !
    The challengesJust like any other job do as your told and put in a little extra ! No difficulty !
    1 person found this helpful
    5.0
    Coach Driver
    Mar 2020
    1 to 2 years in the role, former employee
    The Best Job I’ve Ever Had.
    The good thingsPeople you meet. Places you get to go to. Fantastic development opportunities.
    The challengesOvernight Driving in Winter.
    2.0
    Coach Captain
    Mar 2020
    Too top heavy in management.
    The good thingsGood state manager in Vic and his assistant
    The challengesDrivers constantly complain about the job. Awful equipment to drive, not good in wet and cold weather
    4 people found this helpful
    3.0
    Sales Role
    Feb 2020
    3 to 4 years in the role, current employee
    A good environment to grow your skill set, but not challenging long term.
    The good thingsRelaxed working environment, high quality product, stable & diverse business.
    The challengesNo clear long-term goal, lack of interest in one division of the business compared to the other, amateur approach to risk and governance, poorly defined employee value proposition
    1 person found this helpful
    2.0
    Bus Driver
    Feb 2020
    1 to 2 years in the role
    Could have been soo much better.
    The good thingsIt paid the mortgage.
    The challengesRun like a fiefdom, if you don't kowtow you'll have a hard time. The laws and rules are one way only,you have to comply,they don't seen to.
    2 people found this helpful
    1.0
    Driver
    Dec 2019
    All Australia
    I enjoy the driving and was good at my job but that doesn’t count here unfortunately.
    The good thingsIf you avoid their constant cost cutting and ultra frugal measures buses etc the money is ok
    The challengesDrivers are the constant target and victims of middle management job justification who otherwise wouldn’t be needed for the most part.
    4 people found this helpful
    4.0
    Automotive Electrician
    Nov 2019
    5 to 6 years in the role, former employee
    Good team in workshop
    The good thingsImprove wiring circuits to make more reliable
    The challengesAchieving deadlines
    1.0
    Bus Driver
    Nov 2019
    Less than 1 year in the role, former employee
    No support from management or train boss. We are not trains but people.
    The good thingsYour peers are the things that make it good.
    The challengesLong hours and being away for 3 week. cannot get into town on days off. Very poor pay. Even on shift work. Disgusting.
    2 people found this helpful
    1.0
    Heavy Rigid Driver
    Nov 2019
    An experience to learn from
    The good thingsMechanics are first rate, other drivers were mostly good people
    The challengesmanagement likes to encourage a 'them and us' division
    1 person found this helpful
    1.0
    Coach Captain
    Nov 2019
    1 to 2 years in the role
    Was a great company to work for until they started cost cutting, then all that mattered was the dollar, no consideration for drivers or customers.
    The good thingsMeeting people and helping make their experience as enjoyable as possible.
    The challengesPutting up with sub-par equipment
    1 person found this helpful
    4.0
    Project Manager
    Nov 2019
    Good place to build a skill framework
    The good thingsIt’s a good work environment
    The challengesSmall company so suppliers can be tricky for after sale service
    2.0
    Coach Driver
    Nov 2019
    An Absolute nightmare
    The good things The pays not bad Some nice people
    The challengesTurning up for work and liking the job
    1 person found this helpful
    1.0
    Administration Role
    Nov 2019
    Unless you have a thick skin and don’t mind working for peanuts with no appreciation, don’t bother working here
    The good thingsThe friendship of some of the colleagues
    The challengesBad management not practicing what they preach
    1 person found this helpful
    5.0
    Driver
    Nov 2019
    1 to 2 years in the role, current employee
    I do enjoy travelling all over Australia,and getting paid for it
    The good thingsI love driving coaches and seeing the country side
    The challengesBecause I work casual, not knowing when my next job will be
    1.0
    Bus Driver
    Nov 2019
    3 to 4 years in the role, former employee
    Worst experience ever in my 40 years in the work force
    The good thingsNone no enjoyment at all
    The challengesBad management. Incompetent and don’t care about employees
    1 person found this helpful
    5.0
    Coach Captain
    Nov 2019
    3 to 4 years in the role, former employee
    Everyday was different, meeting people from around the globe and sharing our great country.
    The good thingsGreat company with a great team.
    The challengesNo challenges only adventures everyday.
    1.0
    Bus Driver, Coach Captain
    Nov 2019
    Less than 1 year in the role, former employee
    No respect for hard working people
    The good thingsGood thing is nothing
    The challengesWorking with them is a big challenge
    2 people found this helpful
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