Great experience - only wish it could have lasted longer.The good thingsIn my experience, great team environment with supportive staff and management. Returning employees can complete tax course at no cost. Free parking on site. Complete your tax return for free. Daily tracking of targets (and recognition for those offices who are doing well), plus weekly recognition for tax consultants who are doing well. Friendly competition between offices.
The challengesMost employment is only casual for all or part of tax season (July-October).
Some offices at shopping centres do not have their own toilets; difficult to run out to the shopping centre toilets between clients or phone calls.