Harbour IT
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    Harbour IT
    (12 reviews)
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    Company Reviews

    Working at Harbour IT

    2.412 ratings in total
    5
    1
    4
    2
    3
    2
    2
    3
    1
    4
    67%
    Rate salary as high or average
    25%
    Employees recommend this employer to friends
    Work/Life balance
    2.0(12 ratings)
    Career development
    2.4(12 ratings)
    Benefits & perks
    2.3(12 ratings)
    Management
    2.2(12 ratings)
    Working environment
    2.6(12 ratings)
    Diversity & equal opportunity
    2.8(12 ratings)
    Ratings for Harbour IT are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 12 reviews sorted by most recent
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    1.0
    Senior infrastructure engineer
    Apr 2021
    Less than 1 year in the role, current employee
    The worst company I have ever seen in my lifetime
    The good thingsNone, there’s nothing good here
    The challengesPoor management No process and procedures No work life balance
    1.0
    Engineering Role
    Apr 2020
    A very bad career move
    The good thingshighly qualified employees who are often doubted, discouraged, and pushed off the cliff by a constant demotivating effort from their management
    The challengesManagement has no direction or vision, Lacks humility. The company is still living in the past of Tech despite being a technology solutions provider. The toxic culture between teams and the trust simply does not exist. the company is a revolving door with one of the highest employee turnover rate I had ever seen
    1 person found this helpful
    3.0
    Service desk and onsite engineer
    Nov 2019
    Great start for new graduates. One shot interview or lack off when they desperately low resources due to high staff turnarounds.
    The good thingsThe experience in earning varieties of skills outside of scope
    The challengesYou be dealing with escalations, and trying to meet ridiculous SLA and short notices. Most process are self learnt, lack of training guides, total mess.
    1 person found this helpful
    1.0
    Solutions Architect
    Nov 2019
    DON'T COME HERE
    The good thingsMy weekends ; Before canon took over
    The challengesToo much work; Great place for years before canon came in; Staff not cared for; Both general managers need to go
    2.0
    solutions architect
    Sep 2019
    Less than 1 year in the role
    Management only interested in one thing. How much they can squeeze out of you and the client.
    The good thingsNice team culture, that’s about it.
    The challengesThe clients they have. No respect on client sites. All your seen as is a work horse.
    4.0
    Infrastructure Engineer
    Sep 2019
    I enjoyed my time at Harbour IT I learnt so much from my colleagues.
    The good thingsThe people that work there are all highly skilled and a joy to work with. They are friendly and always willing to help.
    The challengesAs usual with IT the work life balance is hard to find and getting the quality of staff required is always difficult so the staff can feel overwhelmed at times. There is also a need to get the processes right but there was great improvement over my tenure
    3.0
    Service Delivery Manager
    May 2019
    3 to 4 years in the role, former employee
    Great products but service needs to go along with it
    The good thingsPre Canon take over it felt like one big happy family
    The challengesOwnership is key and the part most missing
    2.0
    IT Engineer
    Feb 2018
    Lack of resoucrs to work with in ordere to fulfil clients and team requirements
    The good thingsGood for the time being
    The challengesUnrealistic expectation on meeting SLA with too high work load and short staffing. Management issue as well. Upper management is quite good but lower management is worst
    2.0
    Level 3 IMC
    Nov 2017
    Good for experience but don't stay too long.
    The good thingsA lot of varied work.
    The challengesUnrealistic expectation on meeting SLA with too high work load and short staffing.
    1.0
    Senior Network Engineer
    Feb 2016
    1 to 2 years in the role, current employee
    Not a rewarding experience apart from what you can learn on your own
    The good thingsLearning experience with different skills
    The challengesManagement does not know how to retain good human resources and skill sets. Have no idea on how to manage people and only focus on stats
    4.0
    IMC systems Engineer
    Feb 2016
    1 to 2 years in the role, former employee
    Great experience
    The good thingsSolid foundation and excellent management team
    The challengesVery busy and stressful at times. High turnover of staff
    5.0
    Level 3 Network Engineer
    Sep 2015
    Looks after their staff
    The good thingsLearn many things across the board
    The challengesDiverse clients with limited budget
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