Harbour IT
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    Harbour IT
    (12 reviews)
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    Company Profile

    Company overview

    Website

    Harbour IT

    Industry

    Computer Software & Networking

    Company size

    101-1,000
    Harbour IT is an Australian company that provides a range of IT Services for Australian based companies.Managed ServicesCloud HostingInfrastructure Monitoring Management & ReportingService DeskCommunications (VOIP & Office Communications)Professional IT ServicesSystem MigrationsTechnology UpgradesConsultingProcurementHarbour IT was founded in 2001 and today boasts a team of over 200 highly trained and talented staff. In October 2014 Canon Australia acquired a majority share holding in Harbour IT.Our business focus is on providing IT Managed Services to corporate Australia. At the core of our services is Harbour IT’s own Metro Cloud. Based on referenced architecture from CISCO, NetApp & Vmware, it is true leader in cloud technology and redundancy.Source: This is an extract from the company's own website.

    Reviews overview

    2.412 ratings in total
    5
    1
    4
    2
    3
    2
    2
    3
    1
    4
    67%
    Rate salary as high or average
    25%
    Employees recommend this employer to friends

    What’s it like working at Harbour IT?

    AI summary of recent reviews

    Harbour IT offers valuable learning opportunities across various technical areas, with employees particularly appreciating the chance to develop diverse skills. The company benefits from having highly skilled and supportive colleagues who work well together, and some long-term employees fondly recall the positive culture that existed before the Canon acquisition.

    However, the organisation faces several operational challenges, including difficulties with workload management and meeting SLAs with limited staff resources. There are also concerns about management effectiveness, particularly regarding staff retention and people management. The lack of comprehensive processes and training documentation has been noted as an area requiring improvement.

    Recent reviews

    1.0
    Senior infrastructure engineer
    Apr 2021
    Less than 1 year in the role, current employee
    The worst company I have ever seen in my lifetime
    The good thingsNone, there’s nothing good here
    The challengesPoor management No process and procedures No work life balance
    1.0
    Engineering Role
    Apr 2020
    A very bad career move
    The good thingshighly qualified employees who are often doubted, discouraged, and pushed off the cliff by a constant demotivating effort from their management
    The challengesManagement has no direction or vision, Lacks humility. The company is still living in the past of Tech despite being a technology solutions provider. The toxic culture between teams and the trust simply does not exist. the company is a revolving door with one of the highest employee turnover rate I had ever seen
    3.0
    Service desk and onsite engineer
    Nov 2019
    Great start for new graduates. One shot interview or lack off when they desperately low resources due to high staff turnarounds.
    The good thingsThe experience in earning varieties of skills outside of scope
    The challengesYou be dealing with escalations, and trying to meet ridiculous SLA and short notices. Most process are self learnt, lack of training guides, total mess.
    Ratings for Harbour IT are shared as-is from employees in line with our community guidelines
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