{"loaderData":{"company-profile-root":{"name":"Harbour IT","isClaimed":false,"branding":{"logoImageUrl":"https://image-service-cdn.seek.com.au/496c214cd7200591bd3aa8ff146ba3255e6360a6"},"rating":{"count":12,"average":2.4},"id":"815189","zone":"anz-1","totalJobs":0},"salaries":{"companyUrl":"http://www.harbourit.com.au/","companyName":"Harbour IT","salarySatisfactionRating":67,"jobsModel":{"jobs":[],"totalJobs":0,"companyName":"Harbour IT","organisationId":"18241","companyId":"815189"},"companyReviewsAISummary":{"__typename":"CompanyReviewsAISummary","reviewsCount":12,"reviewsDateFrom":"2015-09-24T10:06:49.749Z","reviewsDateTo":"2021-04-10T20:48:09.000Z","aISummaryContent":{"__typename":"CompanyReviewAISummaryContent","positiveAndChallengesSummary":"Harbour IT offers valuable learning opportunities across various technical areas, with employees particularly appreciating the chance to develop diverse skills. The company benefits from having highly skilled and supportive colleagues who work well together, and some long-term employees fondly recall the positive culture that existed before the Canon acquisition.

However, the organisation faces several operational challenges, including difficulties with workload management and meeting SLAs with limited staff resources. There are also concerns about management effectiveness, particularly regarding staff retention and people management. The lack of comprehensive processes and training documentation has been noted as an area requiring improvement."}},"shouldShowAISummary":true,"salaryRanges":{"lastUpdated":"2 Apr 2026","salaryRangeByRoles":[]},"randomCompaniesInThisIndustry":[{"name":"Dev Partners","slug":"dev-partners-160056027753764","id":"160056027753764"},{"name":"CA Technologies","slug":"ca-technologies-433479","id":"433479"},{"name":"Arista Networks","slug":"arista-networks-166277536466263","id":"166277536466263"},{"name":"RecordPoint","slug":"recordpoint-834679","id":"834679"},{"name":"Centaur Software","slug":"centaur-software-803269","id":"803269"},{"name":"ClassPass","slug":"classpass-161827277081728","id":"161827277081728"},{"name":"Verifone","slug":"verifone-752969","id":"752969"},{"name":"Bond International Software","slug":"bond-international-software-801054","id":"801054"},{"name":"CloudPay Asia","slug":"cloudpay-asia-898169","id":"898169"},{"name":"Object Next Software","slug":"object-next-software-801276","id":"801276"},{"name":"aXcelerate","slug":"axcelerate-175789999862211","id":"175789999862211"},{"name":"Alyka","slug":"alyka-864387","id":"864387"},{"name":"City Software","slug":"city-software-804087","id":"804087"}],"shouldIndex":false,"shouldShowErrorPage":false,"reviews":{"rating":{"average":2.4,"count":12},"reviews":[{"schemaVersion":"1.0.0","title":"The worst company I have ever seen in my lifetime ","createdAt":"10 Apr 2021","pros":"None, there’s nothing good here ","cons":"Poor management \nNo process and procedures \nNo work life balance ","overallRating":1,"id":"161808768937323","companyId":"815189","jobTitle":"Senior infrastructure engineer ","employmentStatus":"Less than 1 year in the role, current employee","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"A very bad career move ","createdAt":"30 Apr 2020","pros":"highly qualified employees who are often doubted, discouraged, and pushed off the cliff by a constant demotivating effort from their management","cons":"Management has no direction or vision, Lacks humility. The company is still living in the past of Tech despite being a technology solutions provider. The toxic culture between teams and the trust simply does not exist. the company is a revolving door with one of the highest employee turnover rate I had ever seen","overallRating":1,"id":"158820597775919","companyId":"815189","jobTitle":"Engineering Role","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["28693463"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Great start for new graduates. One shot interview or lack off when they desperately low resources due to high staff turnarounds.","createdAt":"22 Nov 2019","pros":"The experience in earning varieties of skills outside of scope","cons":"You be dealing with escalations, and trying to meet ridiculous SLA and short notices. Most process are self learnt, lack of training guides, total mess.","overallRating":3,"id":"5360690","companyId":"815189","jobTitle":"Service desk and onsite engineer","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["35879087"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"DON'T COME HERE","createdAt":"13 Nov 2019","pros":"My weekends ;\nBefore canon took over","cons":"Too much work;\nGreat place for years before canon came in;\nStaff not cared for;\nBoth general managers need to go","overallRating":1,"id":"5339856","companyId":"815189","jobTitle":"Solutions Architect","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Management only interested in one thing. How much they can squeeze out of you and the client. ","createdAt":"12 Sep 2019","pros":"Nice team culture, that’s about it. ","cons":"The clients they have. No respect on client sites. All your seen as is a work horse. ","overallRating":2,"id":"5331828","companyId":"815189","jobTitle":"solutions architect","employmentStatus":"Less than 1 year in the role","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"I enjoyed my time at Harbour IT I learnt so much from my colleagues. ","createdAt":"11 Sep 2019","pros":"The people that work there are all highly skilled and a joy to work with. They are friendly and always willing to help. ","cons":"As usual with IT the work life balance is hard to find and getting the quality of staff required is always difficult so the staff can feel overwhelmed at times. There is also a need to get the processes right but there was great improvement over my tenure","overallRating":4,"id":"5329448","companyId":"815189","jobTitle":"Infrastructure Engineer","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Great products but service needs to go along with it","createdAt":"6 May 2019","pros":"Pre Canon take over it felt like one big happy family","cons":"Ownership is key and the part most missing","overallRating":3,"id":"5313057","companyId":"815189","jobTitle":"Service Delivery Manager","employmentStatus":"3 to 4 years in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Lack of resoucrs to work with in ordere to fulfil clients and team requirements","createdAt":"20 Feb 2018","pros":"Good for the time being","cons":"Unrealistic expectation on meeting SLA with too high work load and short staffing.\nManagement issue as well.\nUpper management is quite good but lower management is worst","overallRating":2,"id":"2568854","companyId":"815189","jobTitle":"IT Engineer","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Good for experience but don't stay too long.","createdAt":"23 Nov 2017","pros":"A lot of varied work.","cons":"Unrealistic expectation on meeting SLA with too high work load and short staffing.","overallRating":2,"id":"2174766","companyId":"815189","jobTitle":"Level 3 IMC","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Not a rewarding experience apart from what you can learn on your own","createdAt":"18 Feb 2016","pros":"Learning experience with different skills","cons":"Management does not know how to retain good human resources and skill sets. Have no idea on how to manage people and only focus on stats","overallRating":1,"id":"585609","companyId":"815189","jobTitle":"Senior Network Engineer","employmentStatus":"1 to 2 years in the role, current employee","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Great experience","createdAt":"17 Feb 2016","pros":"Solid foundation and excellent management team","cons":"Very busy and stressful at times. High turnover of staff","overallRating":4,"id":"542687","companyId":"815189","jobTitle":"IMC systems Engineer","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Looks after their staff","createdAt":"24 Sep 2015","pros":"Learn many things across the board","cons":"Diverse clients with limited budget","overallRating":5,"id":"332652","companyId":"815189","jobTitle":"Level 3 Network Engineer","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]}],"paging":{"page":1,"perPage":30,"total":12,"totalPages":1}}}},"actionData":null,"errors":null}