Harvey Norman
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    Harvey Norman
    (552 reviews)
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    Company Reviews

    Working at Harvey Norman

    3.1552 ratings in total
    5
    138
    4
    117
    3
    98
    2
    75
    1
    124
    62%
    Rate salary as high or average
    55%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(550 ratings)
    Career development
    3.0(549 ratings)
    Benefits & perks
    3.1(549 ratings)
    Management
    2.9(549 ratings)
    Working environment
    3.2(550 ratings)
    Diversity & equal opportunity
    3.3(545 ratings)
    Ratings for Harvey Norman are shared as-is from employees in line with our community guidelines

    Reviews

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    4.0
    Data Analyst
    Mar 2026
    Homebush NSW 21404 to 5 years in the role, current employee
    Great work, Great people.
    The good thingsThe role allowed me to develop a deep understanding of sales performance, reporting processes, and commercial insights, while collaborating with different stakeholders. I particularly valued the opportunity to analyse data that supported business decision‑making and to continuously enhance my technical and analytical skills.
    The challengesWhile the role provides valuable experience, there is currently no clear hierarchy or defined pathway for progression into other roles, which restricts future career development.
    5.0
    Senior Corporate Accountant
    Mar 2026
    Homebush NSW 21403 to 4 years in the role, current employee
    Great Place to Grow with a Supportive Team Environment
    The good thingsWorking with the Harvey Norman Financial Reporting Team has been an incredibly positive experience. The team offers great opportunities for professional growth, exposure to interesting work, and the chance to build strong technical skills in a supportive environment. One of the standout aspects is the team culture. It’s a genuinely fun, friendly, and collaborative group, where everyone is willing to help each other succeed. The team works hard, but they also know how to keep the atmosphere enjoyable. The managers are approachable and supportive which makes it easy to discuss ideas, clarify expectations, and develop professionally. There are also regular team events, which play a big role in strengthening relationships and maintaining the positive culture. These events make it easy to feel connected. Overall, the Harvey Norman Financial Reporting Team is a great place to work, offering strong learning opportunities, a vibrant culture, and supportive leadership
    The challengesThere are times when things get busy and the workload can be higher than usual. However, these periods are balanced by strong teamwork, support, and a sense of accomplishment. The efforts are well recognised and rewarded, which makes the hard work feel worthwhile.
    4.0
    Floor Staff
    Mar 2026
    Caringbah NSW 2229Less than 1 year in the role, former employee
    A very good place to work, incredible experience and hands on tasks, as well as people communication
    The good thingsFriendly and supportive environment Straightforward jobs and tasks Amazing learning experience for furniture
    The challengesDowntime was difficult to fill during late trade hours where all my "jobs" were complete.
    4.0
    Product Manager
    Mar 2026
    Homebush West NSW 21406 to 7 years in the role, current employee
    Stepping stones for career progression
    The good thingsThe opportunity for growth and career progression I have been presented with in my time at the Harvey Norman Franchisor Office provide me with a real sense of accomplishment. I started as an admin assistant and now find myself as a category product manager.
    The challengesThe onboarding process for new staff could be improved; large amounts of Harvey Norman knowledge stored in brains instead of being documented.
    1.0
    Salesperson
    Mar 2026
    Cairns QLD 4870Less than 1 year in the role, former employee
    No help, no training, negative meetings
    The good thingsSome team members were genuinely good people.
    The challengesTraining didn't exist just on the floor and sell. When asking for help you would have to chase down another team member they give you 1 step for an 8 step process and leave you to serve someone else because of commission. Just get left there with the customer. Morning meetings are negative every morning nothing positive no boost of moral.
    1 person found this helpful
    5.0
    Senior Corporate Accountant
    Mar 2026
    Homebush West NSW 21401 to 2 years in the role, current employee
    Perfect workplace where you can find love and career progression, work hard play hard
    The good thingsProfessional development Great relationships with colleagues Career opportunity and exposure Exposure to variety of professional work and experience Opportunity to host / join events outside of work e.g sport events, cultural events Birthday cakes and lunches are mandatory Great team spirit Supportive managers and team members
    The challengesRenovation of work building Undercover parking availability
    5.0
    Storeperson
    Feb 2026
    Goulburn NSW 25801 to 2 years in the role, current employee
    Great time hard work good people
    The good thingsGreat people Great benefits Excelent opportunities
    The challengesNot much really Pay is good for the work you do Hours are good too
    5.0
    Lighting Designer
    Jan 2026
    Homebush West NSW 2140Less than 1 year in the role, current employee
    A role offering solid experience in large-scale retail lighting design.
    The good thingsThis role has offered me valuable experience in coordinating with internal stakeholders, working to briefs and deadlines, and applying design solutions within real commercial constraints. It is a good opportunity to strengthen technical, design and coordination skills in a corporate setting.
    The challengesAs I have only been with the company for a short period of time, I haven't encountered any significant challenges so far. The initial learning curve has been manageable, and the onboarding and support have helped me settle into the role smoothly.
    2.0
    Sales Role
    Jan 2026
    Adelaide SA 50006 to 7 years in the role, former employee
    When they convert Australian Stores to company owned stores, they will be a much better company.
    The good thingsBig financially secure company and paid weekly.
    The challengesAfter Covid the company moves franchisees very often now, you lose your job and you are given a new contract but have to go on probation again. Some franchisees are good but there is portion that are terrible and treat the staff bad.
    5.0
    Service Desk Analyst
    Jan 2026
    Silverwater NSW 21284 to 5 years in the role, current employee
    Supportive workplace and culture.
    The good thingsStarted this role shortly after finishing university - since then, the company has helped in growing my career in IT with extremely supportive leadership and work culture. The company strongly encourages inward growth and promoting within, providing new opportunities whenever possible. Office is located in a safe suburb with on-site parking.
    The challengesIncrease workload and demand during peak trade periods, however the work is rewarding.
    4.0
    Senior Information Technology Officer
    Jan 2026
    Silverwater NSW 21281 to 2 years in the role, current employee
    A workplace that provides strong leadership, genuine support, and meaningful opportunities.
    The good thingsI switched careers and moved into the IT department at head office. Despite having no IT background, the team made me feel supported from day one. After a year, I stepped into a Senior position, where the ongoing challenges help me grow both personally and professionally.
    The challengesWorking in and supporting the retail industry often involves peak trading periods where workloads rise and longer hours may be required. While it can be demanding at times, the effort is well‑compensated and rewarding, and you can clearly see the positive impact your work has on the business.
    5.0
    Service Desk Analyst
    Jan 2026
    Silverwater NSW 21286 to 7 years in the role, current employee
    A supportive workplace with great leadership, opportunities and strong career growth.
    The good thingsI joined the corporate support office during my time in university in an entry‑level role, and over more than 4 years I’ve grown through 2 different positions within the IT department. The company has consistently supported my development with strong leadership, mentorship, and genuine career pathways. There is a clear culture of loyalty and promoting from within, and the low turnover in our corporate teams reflects that.
    The challengesWorking in and supporting the retail industry means there are peak trading periods where the workload increases, and longer hours are sometimes needed to support the business. It can be demanding at times, but the work is compensated, rewarding, and you can see the direct impact your effort has on the company.
    5.0
    Information Technology Manager
    Jan 2026
    Homebush West NSW 214010 to 11 years in the role, current employee
    A supportive workplace with great leadership, strong career growth opportunities, and loyalty.
    The good thingsI joined the corporate support office straight out of university in an entry‑level role, and over more than a decade I’ve grown through four different positions within the IT department. The company has consistently supported my development with strong leadership, mentorship, and genuine career pathways. There is a clear culture of loyalty and promoting from within, and the low turnover in our corporate teams reflects that. The environment is safe, the office provides parking, and my colleagues make it an enjoyable place to come to work every day. I now manage the very team I once started in, which really demonstrates the opportunities available here.
    The challengesWorking in and supporting the retail industry means there are peak trading periods where the workload increases and longer hours are sometimes needed to support the business. It can be demanding at times, but the work is compensated, rewarding, and you can see the direct impact your effort has on the company.
    5.0
    Learning and Development
    Jan 2026
    Homebush West NSW 21401 to 2 years in the role, current employee
    Supportive team and meaningful, challenging work that I enjoy
    The good thingsWorking at the Harvey Norman Franchisor Office has been a positive experience for me. The people I work with are great and I appreciate the support I get from my managers. I'm encouraged to grow, learn new things, and keep building my skills. I also enjoy the culture, not only in my team, but the company. There are meaningful office initiatives throughout the year that focus on wellbeing and multiculturalism. My time is also respected, and the flexibility helps me do my best work, and I love that what I do actually makes an impact and keeps me challenged. Overall, a great place to work!
    The challengesMore cross‑team collaboration - I'd love more opportunities to work with other teams.
    3.0
    Electrical Salesperson
    Dec 2025
    Maitland NSW 23202 to 3 years in the role, former employee
    If it won't bother you to be berated, or picking up the young coworkers' slack, you can succeed.
    The good thingsStability of job was nice, sometimes interesting training events to attend, commission was OK, and you can have good environments with coworkers
    The challengesThe proprietor you get will determine your experience. Their level of care in running their operation can make or break the vibe.
    3 people found this helpful
    1.0
    GIR Clerk/Admin/Logistics
    Nov 2025
    Fortitude Valley QLD 40064 to 5 years in the role, former employee
    Worst experience of my life.
    The good thingsGetting to go home every day. Some of the people I worked with. Finally getting to quit.
    The challengesNot being paid what a normal warehouse worker should be paid. Getting worked to the bone, even though we were always short staffed, The awful and stupid sales team. The horrendous proprietors who didn’t care that we were understaffed and burnt out. You can’t expect the same amount of work to get done with less and less people. The stupid and ancient procedures Harvey Norman has. Maybe get with the times? No accountability. Sales people/proprietors would just blame everyone else, or just blame the warehouse as it seemed like the easier option. The Regionals and higher ups who were meant to help us but didn’t care either. Constantly being bombarded with stupid levels of stock, even though no stock is leaving the warehouse, again no one cared we couldn’t fit this stock, almost became an unsafe work place. Just. Awful.
    2 people found this helpful
    1.0
    Baz
    Nov 2025
    Capalaba QLD 41573 to 4 years in the role, current employee
    Work 3 times as harder as a sales staff member for less pay
    The good thingsStaff discount and not much else
    The challengesSales staff should not get commision as warehouse staff don't get and why do they get commision not like they have to learn about the product the customer can get that information on google sales staff are glorified order takers equal to a MacDonald's staff member.
    1 person found this helpful
    1.0
    Warehouse Storeperson
    Nov 2025
    Traralgon VIC 38441 to 2 years in the role, current employee
    Wouldn’t work at Harvey’s
    The good thingsSome People on th floor very nice Prop guy in Furniture was not a nice guy as well as new warehouse manager
    The challengesTreat there workers with respect
    1 person found this helpful
    1.0
    Warehouse Staff
    Oct 2025
    Mount Isa QLD 48253 to 4 years in the role, former employee
    Better work staff better managers. stuff that actually works and not seeing holes in the walls.
    The good thingsThe pay is ok but yor're not just a warehouse worker you will be doing deliveries as will.
    The challengesi worked there for three years. i was on full-time. the boss asked me if i want to be on casual. i said yes for more money. a week later he let me go.
    3 people found this helpful
    1.0
    Salesperson
    Jul 2025
    Dubbo NSW 28301 to 2 years in the role, former employee
    Stay away from this fossil
    The good thingsThe commission is all
    The challengesThe change in management every year or few months. New Proprietor means new commission structure and new rules
    1 person found this helpful
    1.0
    Sales Role
    Jul 2025
    Marion SA 50433 to 4 years in the role, former employee
    Make sure you work for a good Prop
    The good thingsStaff very poor managers in Furniture
    The challengesPoor Management and not paid full commission
    3 people found this helpful
    5.0
    Sales Assistant
    Jun 2025
    Townsville QLD 4810Less than 1 year in the role, current employee
    Harvey Norman experience I'm still working at Harvey Norman, at first it was a little daunting because it was quite different to what I was doing beforehand, customer service has always been something that I love, this is a different field however my experience so far has been a positive one..my team members are great to work alongside as well.
    2.0
    Advertising Coordinator
    Jun 2025
    Homebush West NSW 2140Less than 1 year in the role, former employee
    There is no sense of togetherness in this organisation, management need to rethink their strategy to promote a healthy and functional working environment.
    The good thingsThe people were inclusive and friendly.
    The challengesNot a great place to start if you're new in the industry. Support and guidance is extremely limited and you're often required to figure things out as you go with little to no help. Below average pay for the workload you receive.
    3 people found this helpful
    1.0
    Sales Assistant
    Jun 2025
    Hornsby NSW 207724 to 25 years in the role, current employee
    Good Sales Crew, bad managementMet some good team members over the years. Corporate management level have no idea what is going on and too busy stroking each others ego and pretending everything they do is the best and you just not good at getting the result. Constant push for Optus at any cost to get a contract. Low pay, if they could pay you less than award they would find a way. Weekend work all the time
    2 people found this helpful
    1.0
    Draftsperson
    Apr 2025
    Taren Point NSW 2229Less than 1 year in the role, former employee
    Strict clock in clock out like McDonalds.
    The good thingsColleagues are great and friendly old people.
    The challengesClock in and clock out system using fingerprint, very strict/stingy on hours. Where in the world in 2025 do you have to physically sign off your timesheet every week? Location is very bad for public transport takers. Your salary can't afford a car either.
    2 people found this helpful
    1.0
    Senior Salesperson
    Feb 2025
    Gosford & Central Coast NSW1 to 2 years in the role, current employee
    Has been an eye opener on the retail world
    The good thingsGood staff that stick out the bad times
    The challengesChanging proprietors/managers what ever you call them as they are only there to turn a key and do rosters and if legally something goes bad take the hit
    1 person found this helpful
    1.0
    Warehouse Storeperson
    Jan 2025
    Gladstone QLD 46801 to 2 years in the role, former employee
    Most toxic work environment i've ever worked in
    The good thingsleaving at the end of the day
    The challengestoo many chiefs not enough indians, lack of communication between areas, too many staff cliques and bvllies, managment playing favourites, no support from management, worst place i've ever worked, majority of staff used illicit drugs but 'what they do outside work is not managements concern'
    6 people found this helpful
    2.0
    Storeperson
    Jan 2025
    Waurn Ponds VIC 32161 to 2 years in the role, former employee
    Overworked and underpaid.
    The good thingsThe people I worked with are a good group
    The challengesPoor rate of pay for the type of work being done. Long shifts that don't always allow time for proper breaks. Physically demanding role.
    4 people found this helpful
    1.0
    Sales Role
    Jan 2025
    Moore Park NSW 2021Less than 1 year in the role, current employee
    The worst working environment and daily mental stress.
    The good thingsA commission is paid upon completion of delivery.
    The challengesNot only are other employees busy, but franchisees are also occupied, so you must learn and solve everything independently. Due to a lack of information compared to long-term employees, it's easy to lose customers in such a structure. This issue is neglected. Employers favor certain employees who receive substantial support, while others struggle to address their questions properly.
    6 people found this helpful
    1.0
    Sales Staff
    Dec 2024
    Warrawong NSW 2502former employee
    Rude and obnoxious work colleagues.
    The good thingsWalking out the door after a shift.
    The challengesDealing with other staff who were under minding of my qualities. Being ostracised on a daily basis. Sales stolen and paperwork changed by staff so they could gain the commission.
    9 people found this helpful
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