Hitachi Construction Machinery
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    Hitachi Construction Machinery
    (98 reviews)
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    Company Reviews

    Working at Hitachi Construction Machinery

    2.698 ratings in total
    5
    17
    4
    12
    3
    14
    2
    25
    1
    30
    87%
    Rate salary as high or average
    36%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(98 ratings)
    Career development
    2.4(97 ratings)
    Benefits & perks
    2.7(98 ratings)
    Management
    2.2(98 ratings)
    Working environment
    2.7(98 ratings)
    Diversity & equal opportunity
    2.6(98 ratings)
    Ratings for Hitachi Construction Machinery are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 98 reviews sorted by most recent
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    1.0
    Workshop Supe
    Apr 2026
    Dandenong VIC 31753 to 4 years in the role, former employee
    This place is like placing a party hat on a horse and calling it a unicorn. It’s not run like a OEM
    The good thingsGood thing is you eventually get to leave.
    The challengesOver the last two years, I observed a high level of staff turnover across multiple departments. In my experience, this resulted in less experienced staff in key roles, which impacted overall performance. I felt the workplace culture could be challenging at times, with periods that I personally experienced as unsupportive. At times, accountability seemed unclear, with pressure placed on less experienced team members rather than being addressed at a broader management level.
    1 person found this helpful
    3.0
    Fitter
    Apr 2026
    Revesby NSW 22126 to 7 years in the role, former employee
    Good up until 2 years ago, going downhill.
    The good thingsWorkshop crew are great.
    The challengesUpper management in the service department is terrible, all about safety until there is a cost involved. Workshop is stuck in the stone age, refuse to buy tooling. No training or support.
    1 person found this helpful
    1.0
    Workshop Technician
    Mar 2026
    Dandenong South VIC 317516 to 17 years in the role, former employee
    A bad workplace that l wish l had never experienced
    The good thingsGood product to work on if you have the correct tooling as the company has very little specialist tooling
    The challengesThe overall moral at branch level is disgustingly poor with no sign of improvement
    4 people found this helpful
    5.0
    Warehouse Assistant
    Mar 2026
    Forrestdale WA 61124 to 5 years in the role, current employee
    Great company to work for.
    The good thingsIt's a great company to work for, the environment is friendly, team members help each other, supportive supervisors and manager.
    The challengesMeeting the kpis can be a challenge.
    5.0
    Team Leader
    Feb 2026
    Forrestdale WA 61124 to 5 years in the role, current employee
    Great company to work for.
    The good thingsThe people I work with are awesome, great team culture, friendly environment. Supportive management.
    The challengesSome staff are constantly negative and others dont care, but I guess you get that everywhere. Can be short on staff at times when trying to achieve kpis.
    1.0
    Service Technician
    Feb 2026
    Wacol QLD 40769 to 10 years in the role, current employee
    At least we get paid
    The good thingsStaff New manager Location
    The challengesEvery manager above department manger level, have absolutely no idea. Some how one can destroy morale in a workplace and get a promotion. Focussed on the wrong things to improve, people have stopped telling what they won’t as it falls on deaf ears. lack of training. I could go on and on. New people in the business trying to improve things but we will see.
    2 people found this helpful
    5.0
    Manager
    Feb 2026
    Wacol QLD 40762 to 3 years in the role, current employee
    Supportive employer offering plenty of growth opportunity
    The good thingsHitachi management have been very supportive of me & my career aspirations. There has been a noticeable cultural improvement in the Brisbane branch recently, as well as an increased focus on developing people. A branch-wide committee has been formed to focus on increased employee satisfaction with a number of positive actions being implemented off the back of it. I appreciate the job security Hitachi offer over the major competitors who are often quick to offload surplus people. There is the opportunity for advancement for those with hopes of building a long-term career given the scope of the global business & internal promotion is quite common. The packages are fair & consistent & include bi-annual bonuses. I feel good about my long-term career prospects & don't intend on going anywhere.
    The challengesLike many multinational companies, Hitachi has a policy for everything & it can be difficult to maintain all of that information.
    1.0
    Logistics Manager
    Feb 2026
    Emerald QLD 47201 to 2 years in the role, former employee
    Working at Hitachi Emerald.
    The good thingsI enjoyed the some people at this Branch and when work colleagues and management didn't under mind me the pay was good.
    The challengesThe work environment and culture at Hitachi across the board can be improved. Management stop playing favourites, some people who don't turn up or call in sick no repercussions for their actions Not have culture of if you don't like someone then get rid of them. I was Warehouse Supervisor and was never given a chance to function in that role.
    1.0
    Warehouse Storeperson
    Nov 2025
    Forrestdale WA 61125 to 6 years in the role, former employee
    The company as a whole have a lot to improve on. If you like an easy job perfect.
    The good thingsThe people I’ve worked with over the years are the reason I stayed so long.
    The challengesThe other negative reviews really speak volumes about this company. I worked at the SDC in Forrestdale. It’s by far one of the easiest jobs I’ve had, and there are genuinely some great people to work alongside. Unfortunately, that’s about where the positives end. The warehouse manager and the two supervisors consistently displayed unprofessional behaviour and poor leadership. Their management style created a toxic and uncomfortable work environment. Instead of addressing ongoing issues within the leadership team, the company allowed problems to continue, which affected staff morale. They often make promises about career growth that never eventuate. I wouldn’t consider returning to the SDC unless there was a complete restructure of the management team.
    7 people found this helpful
    1.0
    Service Administrator
    Sep 2025
    Wacol QLD 4076Less than 1 year in the role, former employee
    If I could give it 0 stars I would , do yourself a favour and don’t work here. Listen to the other reviews because they are very accurate. Clearly the same across multiple branches. Wish I looked at them before I started.
    The good thingsSome of the people were great and made work bearable, the flexible hours are good, average pay, occasional staff lunches.
    The challengesVery toxic workplace, toxic management, workload, staffing issues, very disorganised, monthly pays, difficult customers and demand.
    7 people found this helpful
    1.0
    Service Manager
    Aug 2025
    Dandenong South VIC 31755 to 6 years in the role, former employee
    Chaos Management: The Art of Looking Calm While Everything Burns
    The good thingsThe product speaks for itself, some great people that work within the larger Hitachi community, support from interstate.
    The challengesWorking here was a masterclass in how not to run a business. The manager consistently demonstrated an impressive ability to avoid addressing urgent problems while focusing on trivial issues. I liken the business to a house being on fire, and the manager is more worried about how the fireman swore than actually putting out the flames. Instead of tackling the real problems, energy went into covering up the chaos so it looked calm from the outside. If you enjoy chaos wrapped in misplaced priorities, this is the place for you.
    8 people found this helpful
    1.0
    Technical Support Specialist
    Jul 2025
    Forrestdale WA 6112Less than 1 year in the role, former employee
    Glad to be away with a toxic management
    The good thingsGood small team and teamwork
    The challengesBad management especially with the Operation manager
    5 people found this helpful
    2.0
    Sales Representative
    May 2025
    Perth WA 60007 to 8 years in the role, former employee
    Terrible to work for.
    The good thingsGood product. Well paid if you put the work in
    The challengesConstantly fighting for customer satisfaction. The worst global company i have worked for in my 45years of work. when it comes to people management they fail. felt insecure and undervalued constantly. Absolutely disgusted after 7 1/2 years
    5 people found this helpful
    1.0
    Sales Representative
    May 2025
    Dandenong South VIC 31758 to 9 years in the role, former employee
    never been made to feel so undervalued by any other company
    The good thingsgreat product nice people in general to work with
    The challengesmanagement are shocking
    5 people found this helpful
    4.0
    Procurement Specialist
    Dec 2024
    Alice Springs & Central Australia NT11 to 12 years in the role, former employee
    fantastic
    The good thingsGood i enjoyed working with diverse cultures and back ground for they taught me a lot of new staff
    The challengesdiversity cames with a lot of miss understandings in some cases
    1 person found this helpful
    1.0
    Mechanic
    Oct 2024
    Dandenong VIC 31751 to 2 years in the role, former employee
    Do yourself a favour and avoid this organisation!! If you're after solid machinery, select this product - they ride on the coat tails of their brand reputation - sadly their leadership and management destroy peoples self esteem and mindset.
    The good thingsNot many!! The brand and machinery is excellent, however the culture takes away from the great product.
    The challengesPoor leadership, upper management unaware of the "real life" situations on the ground, toxic culture, pay's not accurate, they speak of "work life balance" - does not exist when you 14-16hr days, 6 days a week.
    7 people found this helpful
    1.0
    Seevice
    Oct 2024
    Gunnedah NSW 23801 to 2 years in the role, former employee
    Sick of one rule for some and another for others
    The good thingsThe roster worked well for family life
    The challengesManagement out of touch with the real workers. Have their favourites who get away with too much. Terrible toxic environment
    7 people found this helpful
    1.0
    Electrician
    Sep 2024
    Muswellbrook NSW 23333 to 4 years in the role, former employee
    A traumatising experience.
    The good thingsAbove average pay, that’s about it.
    The challengesDivided workforce. Rules for some, different rules for others. Management have their favourites and out of touch with workers. Ridiculous policies regarding work utes. No black coal long service leave.
    6 people found this helpful
    1.0
    Service Administrator
    Jul 2024
    Wacol QLD 4076Less than 1 year in the role, former employee
    I would not work for Hitachi again purely for the toxic work environment.
    The good thingsPay was good however work environment was very poor.
    The challengesI was micromanaged by someone in the same position as me and when I asked for guidance it was very poor and demeaning.
    11 people found this helpful
    1.0
    Storeperson
    Mar 2024
    Cavan SA 50941 to 2 years in the role, former employee
    I gave up 18 months of my life to Hitachi and my only regret is that I didn't leave sooner!
    The good thingsSome of the staff were amazing and helpful
    The challengesLack of support from management. No proper training is provided, it's either sink or swim. Staff in the parts department and management are difficult to deal with. Stock levels are always out and so much time is wasted on looking for missing stock. Dirty and dusty environment. Constantly understaffed and it was a very stressful environment. Hitachi Adelaide has a Poor moral overall.
    10 people found this helpful
    5.0
    Office Based
    Feb 2023
    3 to 4 years in the role, current employee
    Learning everyday something new, everyone likes to have a laugh
    The good thingsThe people! You're not just a number & your voice is heard & is a pleasant place to work. Flexible working arrangements. Bi-annual bonus!
    The challengesWorkload but with this comes opportunity and variety in my work
    5.0
    Mechanical Fitter
    Feb 2023
    3 to 4 years in the role, current employee
    Great place to work for, good teams
    The good thingsCareer Development, Support
    The challengesnone , enjoy my working here
    1 person found this helpful
    1.0
    Service
    Dec 2022
    7 to 8 years in the role, former employee
    A company saved only by the quality of the products it sells, not the way its run.
    The good thingsThe products are first class
    The challengesSelf centric senior management, no career path or opportunities for those that don't follow blindly...
    10 people found this helpful
    3.0
    Senior Service Desk Analyst
    Dec 2022
    Average
    The good thingsLocal Branch is very Good, Supportive
    The challengesNo Development, No Progress in Career
    1 person found this helpful
    1.0
    Field Service Technician
    Sep 2022
    former employee
    Dis-organised OEM with many problems throughout the company. Thrown into the role with many problems encountered during the first few months.y Lack of funds for required tooling, equipment and field service vehicle repairs.
    The good thingsAutonomous role. Machines easy to service.
    The challengesPoor management, poor communication, poor training
    14 people found this helpful
    2.0
    Fitter
    Jul 2022
    1 to 2 years in the role, former employee
    Definitely not what I thought, a leading OEM would be like.
    The good thingsEasy work, safe and secure employment, looks great on a resume.
    The challengesManagment having no clue how to communicate with shop staff, and will not act on logical advice from experienced / senior tradesman. It doesn't matter if you're ideas will save time and money, they will ignore you. All complex work is outsourced, its literally strip, inspect, build and test on repeat.There is no flexibility, once you are on a shift you will not be moved, limited training and almost no rotations within the workshop. Sharing basic tooling between multiple sections is a common practice and very frustrating. They are incredibly slow to order tooling and equipment. A lot of what they do order is not useful and will end up sitting in a cupboard. Forget about working with specifications and drawings, they simply do not have any but you will be asked to sign off on everything you touch.
    18 people found this helpful
    1.0
    Tradesperson
    May 2022
    A waste of my life
    The good thingsGood group of people on the shop floor
    The challengesFinding the motivation to go in to work every day
    8 people found this helpful
    1.0
    Parts coordinator
    Mar 2022
    No career advancement with no direction from management, long working hours and a toxic working environment.
    The good thingsStaff are quite friendly
    The challengesLong working hours with no work life balance, management are out of touch with todays modern workplace expectations.
    8 people found this helpful
    4.0
    Technician
    Feb 2021
    1 to 2 years in the role
    Great place to work once you find your feet and learn the system
    The good thingsGiven a lot of responsibility and able to make the most of my position
    The challengesEasy for things to get lost when it comes to improvements or issues
    1.0
    Storeperson
    Sep 2020
    1 to 2 years in the role, former employee
    Most toxic work environment I had ever experienced!
    The good thingsPerformed varied tasks on any given day. Everyday was different.
    The challengesToo much to do with not enough resources and Management who will throw you under a bus, rather than support you!!
    2 people found this helpful
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