Hunter Primary Care
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    Hunter Primary Care
    (19 reviews)
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    Company Reviews

    Working at Hunter Primary Care

    3.619 ratings in total
    5
    10
    4
    1
    3
    1
    2
    4
    1
    3
    79%
    Rate salary as high or average
    63%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(19 ratings)
    Career development
    3.3(19 ratings)
    Benefits & perks
    3.4(17 ratings)
    Management
    3.4(19 ratings)
    Working environment
    3.5(19 ratings)
    Diversity & equal opportunity
    3.9(18 ratings)
    Ratings for Hunter Primary Care are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 19 reviews sorted by most recent
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    5.0
    Allied Health Professional
    Oct 2025
    Newcastle NSW 23005 to 6 years in the role, current employee
    I have been able to grow exponentially while being employed here with great opportunities.
    The good thingsInclusive motivating workplace culture. Professional development investment and promotion of each individuals practice interests and wellbeing. Working with in a interdisciplinary allied health team with mentorship available.
    The challengesLike all organisations, the client management system could be more efficient and user friendly but there is always support available to overcome my tech anxiety.
    5.0
    Manager
    Oct 2025
    Warabrook NSW 23047 to 8 years in the role, former employee
    I enjoy working with my Team. It energizes me in my role. Everyone focuses on the community we look after.
    The good thingsLeadership support to develop my leadership skills. I felt safe to learn and develop my leadership skills.
    The challengesNot a challenge created by the organization! But rather the organization has challenges created by funders.
    5.0
    Administration Officer
    Jul 2025
    Warabrook NSW 23042 to 3 years in the role, current employee
    Great place to work with passionate dedicated clinicians
    The good thingsKind and compassionate leadership, flexible work structure, committed clinicians
    The challengesNeed a footpath out front
    2.0
    Psychologist
    May 2025
    Warabrook NSW 23042 to 3 years in the role, former employee
    Only work for them if you have no other option.
    The good things Provisional psychology program
    The challenges Unclear program guidelines, poor induction and disjointed leadership decision making . Funding obligations often takes precedence . Intake processes at the clinician level unclear, causing clients’ practical needs to be overlooked, which impacts service integrity.
    4.0
    Administration Officer
    Aug 2024
    Warabrook NSW 23041 to 2 years in the role, current employee
    Excellent, would sign a contract again.
    The good thingsThe biggest selling point of this place is the team I work with and the management. The work we do can be sometimes challenging while supporting clients with complex backgrounds, so it's especially important that the team you have with you are supportive. I've worked in a lot of different industries and roles, and this is the least stressful place I've ever worked. The work-life balance is well supported, with WFH days available as needed. Also there's some salary packaging options and other benefits as we're an NFP which is handy.
    The challengesAt times, the leadership on certain pieces of work has been unclear which has caused some confusion about priorities. But this is manageable once you find out the right person to speak with.
    5.0
    Administration Officer
    Aug 2024
    Warabrook NSW 23041 to 2 years in the role, current employee
    I have enjoyed my time at HPC and look forward to many more years learning and growing
    The good thingsThe employees are amazing. I have never worked with a better group of people. I feel very lucky to have found these forever friends.
    The challengesWorking with the complexity of the NDIS system
    5.0
    System Project Officer - IT
    Aug 2024
    Warabrook NSW 23045 to 6 years in the role, former employee
    Supportive and loyal environment to work in.
    The good thingsVery flexible with work/life balance. Always supportive of career development. Great salary for a not for profit company
    The challengesThere was nothing over the 4 yrs that I worked there that was challenging.
    5.0
    Administration and Support Officer
    Aug 2024
    Warabrook NSW 23045 to 6 years in the role, current employee
    I enjoy coming to work as the majority of staff and management are very approachable and willing to interact and assist at any time and I love being involved with an organization that cares about their staff, their clients and the community.
    The good thingsThe workplace, whilst fast paced and varied, is enjoyable and friendly. I love being busy and interacting with other staff in all different departments. With all the different services offered by HPC, it is great to know that I am part of an organization that really cares about their clients, and their employees health and wellbeing.
    The challengesComing into a larger workplace, after working in much smaller companies, I found it challenging to get my head around all the different programs and services offered - as well as the varied range of staff who worked here. However, ongoing training offered and taking the time to get to know staff in other areas, as well as keeping up on regular communications from management and other departments, allowed me to have a greater understanding of HPC and the people I work with.
    1.0
    Administration Role
    Aug 2024
    Warabrook NSW 23041 to 2 years in the role, former employee
    Disappointing overall!
    The good thingsThe only good thing about Hunter Primary Care were the clients.
    The challengesManagement and a culture of bullying! Toxic environment not an enjoyable company to work for!
    1 person found this helpful
    5.0
    Mental Health Worker
    Jun 2022
    1 to 2 years in the role, former employee
    Given that we spend so much of our lives at work, I am happy to say my workplace is enjoyable, social, and is like a second home to me.
    The good thingsWonderful working environment with a great team of co-workers always eager to lend a helping hand, answer questions or provide support. Thorough initial training with great supports and opportunities for ongoing professional development.
    The challengesWhile I had a few set-backs in career progression initially which was a bit of a disappointment, I was provided with advice to improve skills for further progression and further opportunities to reapply for similar roles and further skill development to apply for additional roles which were subsequently successful.
    2.0
    Administration Officer
    Jan 2022
    former employee
    Despite a rewarding purpose in providing health services to the Hunter region - there is a reason for their high staff turnover.
    The good thingsA rewarding feeling of helping clients.
    The challengesPoorly structured and inept management, who promptly ignore any genuine concerns or complaints, including security risks for both staff and clients. No opportunities for growth and a complete disregard for their employees, especially anyone in ‘expendable’ roles such as reception or support roles.
    2 people found this helpful
    1.0
    Psychologist
    Apr 2021
    5 to 6 years in the role, former employee
    Disappointed
    The good thingsAccess to lot of resources. Diverse client population.
    The challengesLack of support from management. Too much focus on quantity (billable hours) vs quality of work. Toxic office politics, need to be friends with the right people to further develop in profession Emphasis on high need to meet KPIs and other business targets. Workload is too heavy to be able to adequately support complex client needs.
    2 people found this helpful
    5.0
    Registered Nurse
    Feb 2021
    GP Access After Hours is a supportive program with responsive management and great team. Low staff turnover. High quality patient care
    The good thingsA great team and responsive management. Patient care of a very high standard. Flexible roster.
    The challengesShort staff and feeling pressured to work extra shifts
    1 person found this helpful
    5.0
    Peer Worker
    Mar 2020
    Less than 1 year in the role, current employee
    Extremely supportive, great vibe, flexible and always learning.
    The good thingsGreat work culture and vibe, extremely supportive team and management right up to the CEO, lots of training and development and support in your external studies. Flexible work life balance and understanding of working Mums.
    The challengesI have had no challenges so far in my enployment and enjoy every aspect. I look forward to hopefully a long future with Hunter Primary Care.
    3.0
    Pychologist
    Mar 2020
    1 to 2 years in the role, former employee
    I developed skills but felt burnt out by the job requirements.
    The good thingsThe people were friendly and experienced.
    The challengesTravel requirements for Psychologist. Limited access to supervision. Billable hours
    1 person found this helpful
    1.0
    Administration Role
    Mar 2020
    Incredibly disappointing
    The good thingsMany people are passionate about the services they provide, and being in community services is fulfilling.
    The challengesToxic and heavily political company culture paired with management that seems either unable or unwilling to do anything about it. Very disjointed and lacking communication to the point that clients would often mention program changes and additions that we had not yet heard about.
    1 person found this helpful
    2.0
    Administration
    Nov 2019
    frustrating
    The good thingsNew building, responsive IT systems
    The challengesHuge culture of poor treatment and cliques - management don't listen which shows why there is 40% turnover rate
    2 people found this helpful
    5.0
    Customer Service Representative
    May 2019
    7 to 8 years in the role, current employee
    Helping the community
    The good thingsStaff are very committed and friendly
    The challengesHigh volume of workload
    2.0
    Support facilitator
    Mar 2018
    1 to 2 years in the role, current employee
    Horrible experience in total.
    The good thingsThe clients are the only thing good about this position
    The challengesNo personal development. No support from manager's. Large staff turnover.
    1 person found this helpful
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