Icon Group
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    Icon Group
    (23 reviews)
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    Company Reviews

    Working at Icon Group

    2.723 ratings in total
    5
    7
    4
    1
    3
    3
    2
    3
    1
    9
    70%
    Rate salary as high or average
    35%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(22 ratings)
    Career development
    2.7(23 ratings)
    Benefits & perks
    2.4(21 ratings)
    Management
    2.7(23 ratings)
    Working environment
    2.9(23 ratings)
    Diversity & equal opportunity
    3.3(21 ratings)
    Ratings for Icon Group are shared as-is from employees in line with our community guidelines

    reviews

    Showing 12 reviews for All Brisbane QLD
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    1.0
    Head Office
    Apr 2026
    Brisbane QLD 40009 to 10 years in the role, current employee
    There are better corporate jobs out there - Staff wellbeing is being disregarded
    The good thingsMost of the people in my direct team are lovely
    The challengesNo career progression or opportunities. Our work flexibility has just been reduced with little warning. Upper management are extremely profit-driven at the expense of staff welfare. The office will move to a very seedy location later in the year.
    1.0
    Administration Role
    Feb 2026
    All Brisbane QLDLess than 1 year in the role, former employee
    A place where new comers are not welcome
    The good thingsThe patients as well as the medical staff
    The challengesWas the worst admin environment. If you want a place where you are iced out, have no one make an effort to welcome you and worse, help you in the role, then work here. Stay away!
    2 people found this helpful
    3.0
    Training Manager
    Feb 2026
    South Brisbane QLD 41011 to 2 years in the role, former employee
    Great purpose with culture that is slow to progress.
    The good thingsThe flexibility on work mode. The people are generally nice and were very approachable.
    The challengesVery slow in getting things done. A lot of working in silos and teams / sites doing their own thing rather than investing in best practices.
    5.0
    Medical Secretary
    Jul 2025
    Auchenflower QLD 4066Less than 1 year in the role, current employee
    I am a very happy Icon employee
    The good thingsManagement are supportive, secretary team are great, doctors are lovely
    The challengesWork times can vary
    1 person found this helpful
    1.0
    Medical Secretary
    Mar 2025
    Auchenflower QLD 40667 to 8 years in the role, current employee
    Do not recommend working for ICON they have lost their way. Unsupportive
    The good thingsThe doctors and patients are lovely.
    The challengesVery toxic environment where you are not treated equally
    8 people found this helpful
    5.0
    People and Culture Adviser
    Feb 2025
    Brisbane QLD 40001 to 2 years in the role, current employee
    Great work culture, fantastic management. Plenty of career progression opportunities as the company is rapidly expanding.
    The good thingsSupportive management, fantastic team, great work culture, plenty of work flexibility and career progression opportunities. Initiatives by upper management to seek employee feedback, and taking action based on that feedback.
    The challengesAs the organisation is expands both domestically and internationally, changes can be frequent and abrupt - it can be challenging keeping on top of everything.
    5.0
    Information Technology Helpdesk Officer
    Feb 2025
    South Brisbane QLD 41015 to 6 years in the role, current employee
    I'm doing my bit at Icon to deliver cancer care and pharmacy services to people around Australia and the world.
    The good thingsThe company exists to deliver healthcare to people in need. I like being part of a team that supports this.
    The challengesIt's busy, so you need to be good at prioritising things.
    2 people found this helpful
    5.0
    Director of Pharmacy
    Feb 2025
    Auchenflower QLD 40667 to 8 years in the role, current employee
    Great company to work for and rewarding work.
    The good thingsGood executive management that does care for the team.
    The challengesNothing in particular
    2 people found this helpful
    1.0
    Radiation Therapist
    Oct 2024
    North Lakes QLD 4509
    Management hire friends and aren't accountable for shortcomings. Clinical staff aren't treated as well as rest of organisation. High turn over and burnout of highly skilled people.
    The good thingsOpportunity for growth if you're lucky enough to have a favourable situation. Network of centres works well for growth if you're flexible in location.
    The challengesPoor work life balance as everyone tries to achieve goals that are unrealistic with small staffing. Paid 25% less than public sector for same work. Clinical staff not given time for training or development.
    12 people found this helpful
    5.0
    Pharmacy Technician
    Apr 2023
    South Brisbane QLD 4101current employee
    Meaningful Work
    The good thingsI love the variety in my job - no two days are the same. My team is inclusive and I feel supported by my manager. I was offered all the training I needed to set myself up to successfully complete my job.
    The challengesIt can get really really busy at times - but that's the Healthcare industry for you.
    2 people found this helpful
    4.0
    Corporate
    Apr 2023
    Brisbane QLD 4000current employee
    I love working for an organisation who truly values their employees and supports them in the workplace. The culture at Icon is great and I have an amazing team who make coming to work each day a positive experience.
    The good thingsI have worked for Icon for 5 years and have had a positive experience. I have been supported by my leader with development opportunities and have been fortunate enough to have the flexibility to allow great work life balance.
    The challengesIcon Group is an organisation that is constantly growing and evolving, and there is never a quiet moment, or down time. The pace is very fast which can be motivating but also tiring at times.
    1 person found this helpful
    5.0
    Cancer Care
    Mar 2023
    South Brisbane QLD 41011 to 2 years in the role, current employee
    Rewarding, Interesting, Empathy Driven
    The good thingsI really enjoy working with colleagues who are passionate about what they do. We build each other up, learn from each other, and celebrate our successes. As the company grows I can see so many opportunities to move into niche roles that utilise my skills with parts of my personality that I had never thought possible
    The challengesSupporting our patients through their treatment journey can be a truly rewarding experience, but it can be tough to see people I've come to care about struggle. It can be oh so hard for them and you never like to see someone in pain. Being there to help si the best we can do
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