Imperial Brands
Write a review
    Imperial Brands
    (17 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Imperial Brands

    3.217 ratings in total
    5
    7
    4
    2
    3
    2
    2
    0
    1
    6
    82%
    Rate salary as high or average
    59%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(17 ratings)
    Career development
    2.9(17 ratings)
    Benefits & perks
    3.4(17 ratings)
    Management
    2.7(17 ratings)
    Working environment
    3.2(17 ratings)
    Diversity & equal opportunity
    3.2(17 ratings)
    Ratings for Imperial Brands are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 18 reviews sorted by most recent
    Sort by
    most recent
    2.0
    Territory Manager
    Jan 2026
    Gosford & Central Coast NSW4 to 5 years in the role, former employee
    One was great now is lame,
    The good thingsGreat team environment and quality products
    The challengesToxic management who survive multiple redundancies while losing the good ones in the process, dinosaurs need replacing
    5.0
    Territory Manager
    Oct 2024
    Northern QLD
    Career development and taking ownership of one's career, options to move side ways or otherwise.
    The good thingsGreta people, and amazing support
    The challengesDark market and industry perception
    1.0
    Territory Manager
    Jun 2023
    Sydney NSW 2000
    Overall company was once good, now employees are just a number.
    The good thingsGood colleagues, people you work with are willing to help.
    The challenges- No direction - Taking leave means having work to catch up when coming back, with little to no help. - Expectations are high with low salary as a TM. - Managers are pushy and happy to put the blame on territory managers when things don’t go right.
    5.0
    Corporate Receptionist
    Nov 2019
    1 to 2 years in the role, current employee
    Wish I could stay - only moving due to relocation!
    The good thingsHappy to provide training and professional development
    The challengesI haven’t had any - all issues have been proactively managed or well dealt with.
    5.0
    Recruitment Role
    Jul 2019
    Challenging & Exciting Opportunity
    The good thingsExcellent culture, supportive and collaborative team. A lot of growth opportunity and potential. It is a challenging role as the industry is regulated but this makes it exciting! Great pay and incentives and bonus.
    The challengesRegulated industry makes it difficult for certain departments
    3.0
    Representative
    May 2019
    All Australia
    Appreciated the opportunity & experience but glad I left
    The good thingsFelt appreciated as an employee in the beginning. Was proud to work for a company that did actually treat you as family. Lots of trust & recognition for the first couple of years...
    The challengesLike most companies, it pretty quickly became all about the bottom dollar. Decisions were made globally that had poor repercussions locally. Complete attitude change from Management soon made it a very unpleasant working environment. Now no different than any other corporate global company which is very sad.
    1 person found this helpful
    1.0
    Territory Sales Manager
    May 2019
    5 to 6 years in the role, current employee
    An underlying culture of Covertly Targeting Employees
    The good thingsMarket Power. Is the current Number two amongst the big three
    The challengesDeclining Market among other pressures- Government, Excise to name a few
    1.0
    Sales Account Manager
    Oct 2018
    9 to 10 years in the role, current employee
    Great company 8 years ago, changes and senior management have made it terrible to work here -stay away !!
    The good thingsThe people are great
    The challengesSenior management are terrible, toxic atmosphere - too many people leaving
    4.0
    Sales Manager
    Aug 2017
    Very satisfying with a great team of people.
    The good thingsA great bunch people Development Rewarded for effort
    The challengesRestructures Industry perception
    1.0
    Account Manager
    Aug 2017
    Less than 1 year in the role, former employee
    I would not recommend it to anyone
    The good thingsNothing good to say about ITA
    The challengesThe culture. The people.
    5.0
    Senior CRM developer
    Apr 2017
    9 to 10 years in the role, current employee
    Great experience
    The good thingsGood work environment, best work mates
    The challengesNo much to say. You only need to work hard and be professional
    1.0
    Analyst
    Sep 2016
    9 to 10 years in the role
    Good company but bad management
    The good thingsSome good people who work hard , sad to see they don't get much appreciation, however their work ethic motivates you so it's a good thing in way
    The challengesSome middle management who can't speak proper English may need to realise it's Australia not Russia.Top management need to understand employees are assets of the company
    4.0
    Senior Payroll Consultant
    Feb 2016
    Less than 1 year in the role, former employee
    Once if the best teams I have worked for over the last 10 years
    The good thingsThe senior management team and team spirit of the staff
    The challengesTell.your friends you work for a tobacco company
    5.0
    Sales Territory Manager
    Feb 2016
    9 to 10 years in the role, current employee
    It's like a family
    The good thingsGreat work life balance
    The challengesCareer opportunities are slow because no one ever leaves
    3.0
    Sales Representative
    Oct 2015
    7 to 8 years in the role, former employee
    A learning curve!
    The good thingsFair territory compared to other businesses. Set up to pass targets and not set up to fail.
    The challengesMisguided management, Poor incentives, Not holding up on their word, difficult to achieve kpi
    5.0
    teritory manager
    Oct 2015
    good
    The good thingseasy
    The challengesmanagement
    5.0
    Sales Territory Manager
    Sep 2015
    3 to 4 years in the role, former employee
    fantastic company to work for the team at imperial really know how to have fun
    The good thingsGood values great on going support very approachable peers and managers
    The challengesOn going changes between legislation and competitors, time management is of the essence and prioritizing should be your strength.
    1.0
    Sales and Marketing Manager
    Sep 2015
    Mosy management are back stabbing ladder climbers with very low morals and characters.
    The good thingsSalary and benefits and the same level co workers were always helpful and understanding.
    The challengesHorrible and difficult market to work in. Trying to market a cancerous product does leave a bad taste in your mouth.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    All Sydney NSWGosford & Central Coast NSWNorthern QLD