Interactive Pty Ltd
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    Interactive Pty Ltd
    (44 reviews)
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    Write a review

    Company Reviews

    Working at Interactive Pty Ltd

    3.544 ratings in total
    5
    19
    4
    6
    3
    7
    2
    4
    1
    8
    77%
    Rate salary as high or average
    66%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(43 ratings)
    Career development
    3.4(43 ratings)
    Benefits & perks
    3.8(43 ratings)
    Management
    3.1(43 ratings)
    Working environment
    3.9(43 ratings)
    Diversity & equal opportunity
    3.9(42 ratings)
    Ratings for Interactive Pty Ltd are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 44 reviews sorted by most recent
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    3.0
    People and Culture Officer
    Jun 2025
    St Leonards NSW 20651 to 2 years in the role, former employee
    Double edged sword- stay on your toesSome very good people work here- logistics, Engineering etc. People & culture- fake & quite toxic. Be careful who you trust. Thankless job most of the time. Bigger office tend to forget about their smaller counterparts. Also- very very fond of hiring temps (mostly students) where turn over is high, but won't retain talent.
    4 people found this helpful
    3.0
    National Support Engineer
    Feb 2025
    Brisbane QLD 4000
    So sad to see for a once great company.
    The good thingsGreat people to work with.
    The challengesI watched it go from the best place to work to a shambles. Management making bad decisions and throwing more and more money trying to prop up their mistakes.
    3 people found this helpful
    2.0
    Service Centre Analyst
    Jan 2025
    St Leonards NSW 20651 to 2 years in the role, former employee
    It is a good place to gain experience but not suitable for the long run
    The good thingsThe experience and exposure one gets while working here.
    The challengesToo much pressure, Low salary, Micromanagement
    3 people found this helpful
    1.0
    Anonymous
    Mar 2024
    St Leonards NSW 2065
    No the best place to work.
    The good thingsGreat people and nice facilities.
    The challengesRedundancies, subpar processes, and inadequate management.
    5 people found this helpful
    3.0
    Employee
    May 2023
    St Leonards NSW 20653 to 4 years in the role, current employee
    Nice place and people, management needs to grow out of current mindset
    The good thingsFlexible, benefits and perks
    The challengesSalary compare to market range, micro management
    2 people found this helpful
    5.0
    Customer Engineer
    Dec 2022
    7 to 8 years in the role, former employee
    A very fond and positive experience overall, would recommend
    The good thingsGreat leadership, they genuinely care about you Great peers, you can tell they make it a point to hire great people, not simply people who can get the job done Work culture is very positive and supportive, underpinned by great cultural values Onsite barista’s in Melbourne and Sydney A lot of potential for career progression, if you’re patient
    The challengesThe salary is not particularly great compared to the market The culture differs depending on team / department
    1.0
    People and culture
    Sep 2020
    3 to 4 years in the role, former employee
    Supposed to be one of the greatest places in Brisbane to work... Clearly not.
    The good thingsStaff bbq each month, good Christmas parties. Close to cafes. Onsite parking.
    The challengesNo opportunities to grow, lack of management and support. Broken promises in career progression. High staff turnover. Upper management turn blind eyes to what is happening until everyone kicks up a fuss. Hardworking staff are undervalued and unappreciated.
    10 people found this helpful
    5.0
    OD Coordinator
    Jul 2020
    current employee
    Awesome place to work, with great facilities.
    The good thingsGreat workplace culture, great facilities
    The challengesIt can be easy to lose work life balance but senior leaders are supportive in providing guidance to achieve work life balance.
    1 person found this helpful
    1.0
    Service Manager
    Jun 2020
    1 to 2 years in the role, former employee
    No pain, no glory.
    The good thingsBarista made coffee is the best
    The challengesManagement not caring about staffing. Always money money money
    7 people found this helpful
    5.0
    Anonymous
    Jun 2020
    current employee
    A great place to work!
    The good thingsA growing business with great people and leadership who genuinely care.
    The challengesOur internal systems and processes have had huge focus, and we’re really feeling the benefits now. Our growth keeps us busy!
    5.0
    Anonymous
    Jun 2020
    current employee
    Love this place!
    The good thingsThe team at Interactive really care! The purpose that has been defined to 'keep technology human' really reflects the people and the philosophy of the Company. This makes a huge difference, not only as an employee but also when you are servicing customers. The Company really cares about it's people and that has been so evident during COVID-19 with the amazing support provided to not only staff but also their families. The culture and people is what makes the difference here. The Company punts above its weight in many areas - service, financial performance, growth, sustainability, learning opportunities especially for techs.
    The challengesInteractive has had many years of growth and it has taken some time for the systems and processes to catch up. A massive investment has been made over the last few years. There's been lots of change as we adjust to new ways of working but these investments were perfectly timed to enable us to work seamlessly from home
    2 people found this helpful
    5.0
    -
    May 2020
    1 to 2 years in the role, current employee
    Plenty of career opportunities, flexible work culture and you can really make a difference.
    The good thingsGreat executive leadership with a clear vision, plenty of opportunities to develop your skills and get involved in special projects and a positive culture. Things move quickly and it is great to work for a company that wants to be progressive and not stand still. Recent executive hires in recent times are really driving the company forward. Mature work culture where flexible working is encouraged and you are judged on output.
    The challengesLike any company the systems are improving but aren't perfect.
    4.0
    Cloud and Managed Services Engineer
    May 2020
    5 to 6 years in the role, current employee
    I enjopy my time here, great people to work with and a great Company
    The good thingsGreat feeling of team, everyone is helpful, good location, great buidlings to work in, lots of options to go for a walk and get fresh air to re energize, Work life balance, busy pace.
    The challengesLimited Lunch options,
    5.0
    Corporate Receptionist
    May 2020
    Less than 1 year in the role, current employee
    I feel very lucky to work for such a fantastic company with an amazing group of people!
    The good thingsI have enjoyed every minute of my time working at Interactive. Everyone is friendly and genuinely happy to be at work. Interactive has a very special, unique culture that can't compare to anywhere else I've worked. I have always felt treated as an equal and feel as though I have just as much opportunity within the company as anyone else. To make things even better, there's plenty of free parking for all staff (which is so rare in Melbourne) and an onsite barista who serves complimentary coffee all day long! Having recently moved to Melbourne from Brisbane, I was nervous about starting over, but the Interactive team quickly became my family and I feel extremely lucky to be working with such a great group of people.
    The challengesI honestly can't think of anything to share here.
    1 person found this helpful
    5.0
    Anonymous
    May 2020
    current employee
    Outstanding place to work
    The good thingsSupportive company to work for
    The challengesThere are no challenges that I can reference
    5.0
    Employee
    Mar 2020
    current employee
    Great Place to Work
    The good thingsGreat people Authentic CEO Development opportunities Dynamic environment
    The challengesSome systems/ processes (but they are working on them)
    1.0
    Former Employee
    Mar 2020
    Not the best place to work overall.
    The good thingsGood people. Unlimited coffees. Employees are focussed on delivering their best.
    The challengesLack of growth. Not enough new sales to keep the business going. A number of headcount reduction done quietly.
    2 people found this helpful
    4.0
    Finance Role
    Mar 2020
    1 to 2 years in the role, former employee
    Enjoyable overall
    The good thingsWork environment, free onsite barista
    The challengesLocation was challenging but do have onsite parking
    2.0
    Account Executive
    Mar 2020
    3 to 4 years in the role, former employee
    Good for a stepping stone but not where you want to end up.
    The good thingsGood work life balance and the people are great
    The challengesPoor management, toxic culture, pay is low, many people leave it was hard to retain staff
    2.0
    Senior Network Engineer
    Jan 2020
    1 to 2 years in the role, former employee
    In terms of team structure and managment it has lots of drawbacks and it needs to be improved and also it got worst than when I joined to the company. So it is not recommended.
    The good thingsNice workplace to work at and nice facilities including onsite parking
    The challengesLack of proper management, lack of proper communication between the technical departments, lack of co-operations between people. Most of PMs do not have basic technical IT knowledge to work with. Also it is far from CBD and makes it inconvenient for staff to commute.
    5.0
    Infrastructure Specialist
    Nov 2019
    3 to 4 years in the role, current employee
    Probably the best place I have ever worked.
    The good thingsCulture is amazing as is the environment. Offices are probably the best I have worked in. Our Executive Leadership Team are down to earth and part of the team.
    The challengesNot drinking too much of the Barista coffee!
    4.0
    Network Engineer
    Nov 2019
    Good people, great salary but poor management and processes
    The good thingsFlexible, benefits, people
    The challengesManagement, poor process
    1.0
    Account Executive
    Nov 2019
    Don’t work here unless you’re desperate for a salary
    The good thingsCEO Staff and teams
    The challengesOlder executives from periods prior to current CEO
    4.0
    Network Operations Centre Engineer
    Nov 2019
    1 to 2 years in the role
    Experience has been good, but the environment somehow feels toxic.
    The good thingsGood offices. On site barista. Unlimited training materials. Management are open to let you work and recommend new ideas and learn that are usually beyond the scope of the role.
    The challengesJustice to the role. The role in general is good. But it’s a dumping ground for higher level staff. Usually repetitive tasks or tasks that are difficult to manage are pushed down. This makes the learning curve poor.
    1.0
    Engineer
    Nov 2019
    All Australia
    Not recommending it
    The good thingsFlexible working hours
    The challengesImpossible to move between teams. Ni management support . Company of redundancy.. in the last 6 years , 3 times of big redundancy happened.
    2 people found this helpful
    5.0
    Service Centre Analyst
    Nov 2019
    Less than 1 year in the role, former employee
    Overall enjoyed my time at Interactive but ultimately left after a short time as contract was over.
    The good thingsGreat working environment with accompanying facilities and supportive colleagues.
    The challengesAs my tenure was for very short period of time so I didn't find any challenges.
    5.0
    Infrastructure Engineer
    Nov 2019
    Less than 1 year in the role, current employee
    great place to work and learn.
    The good thingsgood place to learn.
    The challengesit was interesting, had issues when getting information from other departments.
    5.0
    Delivery
    Aug 2019
    3 to 4 years in the role, former employee
    A rewarding experience with many employee perks
    The good thingsMost people are amazing to work with - the value of client and staff relationships is what makes the brand so unique. There are many employee perks; onsite barista, charity work, paid volunteering days, monthly lunches, free parking. A strong underlying culture to do what you think is the right thing and being supported in the decisions you make is a core value and rings true.
    The challengesTranslating the value of the talented staff to the balance sheet & what they can offer clients that is unique and different. Seems difficult for the org to know how to sell the value prop of their people to clients.
    5.0
    Digital Marketing Role
    May 2019
    1 to 2 years in the role, current employee
    Fantastic company to work for!
    The good thingsIt is exciting to be apart of a transformation story. It is the perfect environment to do your very best work and have unique challenges to expand your skills. As a team, we have come very far is a short space of time and looking forward to what is up next!
    The challengesFantastic travel opportunities to Melbourne and also Friday drinks are always a great way to finish off the week. Friendly colleagues who genuinely care.
    3.0
    Information Technology Support Role
    May 2019
    Overall enjoyed my time at Interactive but ultimately left after a short time due to frustration. Poor career progression options and lacking role challenges with management team that was reluctant to improve/change.
    The good thingsGreat working environment with accompanying facilities (on site car parking) and great people.
    The challengesPoor process and management structure and seemingly unwilling to learn from previous mistakes they continue to fall down the same holes. Management appear reluctant to adopt new process frameworks aimed ultimately at providing improved outcomes and fit for purpose technology platforms.
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