Employees appreciate the supportive and friendly colleagues at Interrelate, with team members consistently described as approachable and helpful. The organisation's commitment to flexible work arrangements and work/life balance is highly valued, contributing to its recognition through workplace awards for employee wellbeing and engagement. Staff find the work meaningful and rewarding, particularly those supporting individuals and families, and appreciate the above-award pay and additional benefits such as salary sacrificing and birthday leave. The thorough onboarding process and accessible support resources are also noted as strengths.
However, there are some potential challenges, including a top-down management approach where decisions may be made without sufficient staff consultation. Some employees have identified limited opportunities for career growth in certain roles and a need for increased training budgets. Workloads can be demanding during busy periods, and resources may be stretched, which can affect service delivery. Additionally, some staff have suggested that organisational frameworks could be strengthened, such as separating clinical supervision from line management responsibilities.