Employees at IRT Group consistently highlight the rewarding nature of working with residents and clients, noting the satisfaction that comes from building relationships and making a positive impact on their daily lives. Colleagues are frequently praised as supportive and great to work with, and staff appreciate the varied and meaningful work that comes with providing care and assistance to residents.
However, there are some potential challenges, including concerns about management, particularly at head office level, with issues around communication and responsiveness to staff concerns. Short staffing is a recurring theme that impacts the time available to spend with residents. Some employees have also noted that training and support could be enhanced, especially during induction, and that workplace culture could be strengthened with better appreciation and communication. Additionally, rostering and operational issues, such as travel distances, have been mentioned as areas for improvement.