Jacqui E
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    Jacqui E
    (19 reviews)
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    Company Reviews

    Working at Jacqui E

    3.019 ratings in total
    5
    5
    4
    1
    3
    7
    2
    1
    1
    5
    73%
    Rate salary as high or average
    42%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(19 ratings)
    Career development
    2.8(19 ratings)
    Benefits & perks
    2.6(19 ratings)
    Management
    2.7(19 ratings)
    Working environment
    3.0(19 ratings)
    Diversity & equal opportunity
    3.3(19 ratings)
    Ratings for Jacqui E are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Part Time Sales Assistant
    Jul 2024
    Robina QLD 42261 to 2 years in the role, current employee
    25+ years of Retail Experience
    The good thingsThe interaction with Customers & making sure they are happy providing superior Customer Service. My work colleagues.
    The challengesThere wasn’t anything I found difficult
    3.0
    Store Manager
    Mar 2023
    Lack of Training and Support.
    The good thingsWorking with wonderful people daily and being able to work together as a team.
    The challengesPoor Regional Managers, no training, no support. No encouragement.
    1.0
    Assistant Store Manager
    Jun 2022
    Less than 1 year in the role, former employee
    Would not recommend working for Just Group/Jacqui E
    The good thingsSmall team, if you get along it’s a great environment.
    The challengesA lot of false personalities along with an unhealthy emphasis on reaching KPI’s.
    3.0
    Retail Sales Assistant
    Mar 2022
    1 to 2 years in the role
    Casual was OK while studying.
    The good thingsStaff discounts and team members.
    The challengesConstantly left to work alone even at closing time, limited shifts available and often only 3 hours long.
    1.0
    Store Manager
    Aug 2020
    Less than 1 year in the role, former employee
    Love the product and the customers- sadly the company does not seem to want to listen to frontline staff to improve sales or maybe just the upper management who are to scared to challenge and push for improvement for fear of losing their jobs. all I was told in my time there was i should be thank full I have a job - I came with years of experience and lots of other offers so I didn't need to be thankful to them. Not a way to run a business if you want improvement or happy staff or to retain staff
    The good thingsOnly the people I got to work with in my store and centre
    The challengesMicro managed but not in a good way . Not open to listen to managers and staff who have experience and frontline feedback. Not flexible with stock needs regional too scared to keep job to help question and ask for what is outside the square to help business.they just want key holders not managers to improve business.
    2.0
    Sales Role
    Mar 2020
    Less than 1 year in the role, former employee
    A job of high quality
    The good thingsThe work Tasks and the customers were great
    The challengesVery high standards store and the application towards customers was very challenging. It was very difficult for me just starting out in the retail industry.
    1.0
    Sales Assistant
    Nov 2019
    1 to 2 years in the role
    Ok for young people / uni students as a casual or part time job but would not recommend for full time or career. There is no work/ life balance and they really do not care about mental well-being or staff it’s just about productivity $$ and how they can
    The good thingsPart of just group brand umbrella. Can transfer to other brands.
    The challengesEBA rules Too many tasks to do and not enough staff. Alone in stores constantly. Unrealistic expectations from management. Not valued for hard work. Ridiculous hours, no work life balance.
    1.0
    Customer Service Representative
    Nov 2019
    High expectations and don’t value staff!
    The good thingsThe people I worked with! Close to home
    The challengesLimited availability of hours! Very high workload in short amount of hours! No support from upper management
    3.0
    Sales Assistant
    Nov 2019
    3 to 4 years in the role, former employee
    It really depends on your store manager
    The good thingsI've had several managers at a few different Jacqui E stores, and the positives of working here really depend on your store manager. It can be a fun place to work if you have friendly coworkers, and the employee discount is worth it if you wear Jacqui E clothes day-to-day (not just at work). You are able to pick up more hours at other stores if they need someone to fill in, not just limited to Jacqui E but also other companies under the \"Just Group\".
    The challengesManagement in general doesn't seem to care about employee wellbeing. Feet hurt from standing? Too bad, you're not even allowed to lean on anything all day. Can't find someone to cover you for lunch? Oh well, better eat fast! Managers can be supportive, but the general feel of Jacqui E in general is that money comes first (upsell, upsell!). The pay was minimum retail wage when I worked there.
    1.0
    Head Office
    Sep 2019
    Less than 1 year in the role
    Terrible culture.
    The good thingsFriendly people, good location.
    The challengesCulture of micromanaging. Known bad managers allowed to continue their behaviour for years despite complaints, while those below them had a huge turnover. Deadlines pushed to the eleventh hour - every project, every time. Constant last minute changes/requests from upper management. Felt like I'd stepped back in time when people worked through lunch and stayed back late to show they were 'hard workers', rather than finding smarter working solutions. 4 months notice period even for non management.
    3.0
    Store Manager
    May 2019
    1 to 2 years in the role, former employee
    The regional manager was very supportive and encouraging.
    The good thingsThe team was good and hardworking
    The challengesthere were no challenges as such, except growth opportunities for store managers.
    5.0
    Casual Sales Assistant
    Oct 2017
    Less than 1 year in the role, current employee
    Best sales team ever!
    The good thingsWhen learning new things and improving you`r skills - mentor is the key! Loving my team members who teaching me all tricks of providing excellent customer services and building rapport.
    The challengesNot enough hours, so it is hard to keep up with store news and updates
    5.0
    Store Manager
    Sep 2016
    Doncaster VIC 31085 to 6 years in the role, former employee
    for the fashion conscious, friendly, funloving, dedicated sales person
    The good thingsGreat people to work with. On going training great opportunity to step up
    The challengesWorking full time, no work /family balance as had to work weekends
    3.0
    Sales Assistant
    Feb 2016
    1 to 2 years in the role, former employee
    Wouldn't work there again
    The good thingsHad a great manager and team memberwouldnt
    The challengesLeft on you own, unsafe.
    4.0
    Visual Merchandiser
    Feb 2016
    3 to 4 years in the role, former employee
    A safe working environment presenting challenges with a supportive network!
    The good thingsStrong team environment in WA with the ability to interchange between JJH brands
    The challengesConstant cost cutting could present challenges and deflate morale
    5.0
    Store Manager
    Feb 2016
    5 to 6 years in the role, current employee
    A Fashion Journey
    The good thingsI love the product , I also enjoy the creativity of the position. There is always someone at the other end of phone for help
    The challengesTo live off the income
    3.0
    store manager
    Sep 2015
    its a great job, however theres no work life balance.
    The good thingsThe team.
    The challengesThe just group. Its a tough company.
    5.0
    casual sale assistant
    Sep 2015
    1 to 2 years in the role, current employee
    fantastic
    The good thingsNew styles
    The challengesMeeting targets
    3.0
    Casual Sales Assistant
    Sep 2015
    9 to 10 years in the role, current employee
    Working with customers, styling them with music playing in the background.
    The good thingsDiscount on clothes. Easy to use systems.
    The challengesPressure to spend pay check on Jacqui E clothes. Working retail hours.
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