Jenny Craig
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    Jenny Craig
    (44 reviews)
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    Company Reviews

    Working at Jenny Craig

    3.244 ratings in total
    5
    13
    4
    5
    3
    11
    2
    8
    1
    7
    48%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(44 ratings)
    Career development
    2.8(44 ratings)
    Benefits & perks
    2.7(44 ratings)
    Management
    2.9(44 ratings)
    Working environment
    3.4(44 ratings)
    Diversity & equal opportunity
    3.5(44 ratings)
    Ratings for Jenny Craig are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 44 reviews sorted by most recent
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    most recent
    3.0
    Weight Loss Consultant
    Aug 2024
    Chermside QLD 40323 to 4 years in the role, former employee
    I loved helping people achieve their weight loss and health goals.
    The good thingsHelping people achieve their goals
    The challengesConstantly required to ring people on a weekly basis who did not attend.
    1.0
    Weight Loss Consultant
    Nov 2022
    3 to 4 years in the role, former employee
    Head office completely incompetent
    The good thingsThe people in the centres
    The challengesHead office are terrible
    5.0
    Jenny Craig Coach
    Apr 2022
    Less than 1 year in the role, current employee
    A positive and enjoyable opportunity.
    The good thingsI enjoy the positive atmosphere and opportunity for continuous improvement.
    The challengesTime management when it is busy. A skill I am improving with guidance from my Centre Leader.
    1 person found this helpful
    3.0
    Multiple roles
    Aug 2021
    11 to 12 years in the role, former employee
    Lovely job, shocking pay.
    The good thingsLoved being able to help people achieve the results they wanted. Appreciated the support and encouragement from my direct manager.
    The challengesPay rate is terrible considering how much is expected of you. I was constantly in centre on my days off and left due to not being able to achieve a good work/life balance.
    1 person found this helpful
    2.0
    Consultant
    Apr 2020
    11 to 12 years in the role, current employee
    Pay and commission totally below the worth of Multi skilled consultants.
    The good thingsHelping lovely people regain confidence and health!
    The challengesHourly pay rate hasn't increased in years, nor matches our worth! The commissions are constantly changed, & made harder to achieve! Demands & expectations on staff are well past our pay rate & commission base.
    3 people found this helpful
    4.0
    Centre Team Leader
    Mar 2020
    All Australia5 to 6 years in the role
    I love this company (and this will sound contradictory)- I just wish they paid more and looked after their staff more.
    The good thingsGreat environment and people
    The challengesLow pay, outdated technology, not enough spend on staff wellbeing.
    1.0
    Consultant
    Mar 2020
    Sadly I would not recommend them as an employer - in fact I would warn people not to apply
    The good thingsThe only thing good about this job was the clients.
    The challengesDemanding management and unrealistic expectations of staff
    3 people found this helpful
    5.0
    Digital Marketing Specialist
    Mar 2020
    Positive experience
    The good thingsPositive environment, always striving to be better.
    The challengesSome old-school challenges.
    2.0
    Life Coach
    Jan 2020
    Enjoyed helping the clientele loose weight.
    The good thingsThe training was in-depth, and right up my alley. Yet there was no time to practice all that was learnt due to the speed the company wanted you to run at with clients.
    The challengesRushing through the Q&As, report writing all in minimal time. Working with an artic computer system.
    1 person found this helpful
    2.0
    Consultant
    Nov 2019
    3 to 4 years in the role, former employee
    Disappointed - another company who doesn't care about their employees.
    The good thingsThe clients and the ability to help people work toward their goals. Co-workers.
    The challengesManagement only seem to be concerned with KPI's and money made. Not really interested in listening to your ideas. No genuine words of thank you for jobs well done or going above and beyond. When you leave, even on good terms, no-one from management cares. Too many clients booked in short time slots so always felt rushed.
    1 person found this helpful
    3.0
    Weight Loss Consultant
    Nov 2019
    5 to 6 years in the role
    If you love helping people than you will love this job
    The good thingsClients and the other consultants
    The challengesVery little chance of growth.
    2.0
    Consultant
    Sep 2019
    Bittersweet. Didn’t feel valued by management but definitely valued by members
    The good thingsGreat discount on food Rewarding working with members
    The challengesConstant pressure to hit ever increasing sales targets. Constantly changing hours
    1 person found this helpful
    1.0
    Weight Loss Consultant
    Sep 2019
    former employee
    Once upon a time it was a good company to work for but not any more
    The good thingsClients in helping them reach their goals
    The challengesCentre managers with no people skills and always cutting hours
    2 people found this helpful
    3.0
    Weight Loss Consultant
    Sep 2019
    current employee
    Average
    The good thingsWorking with clients and helping them succeed
    The challengesNot getting paid enough for what is essentially a counselling role at times. Understaffing issues, management caring more about figures than their staff
    2 people found this helpful
    5.0
    Weight Loss Consultant
    Sep 2019
    1 to 2 years in the role, current employee
    Positive
    The good thingsCommission Clients Environment
    The challengesPushing for KPIs Outside usual working hours Isn’t full time
    5.0
    Assistant
    Sep 2019
    Support does make a difference
    The good things I love what I do, and I am paid for it .. But to truly experience the joy of seeing our clients change their lives around ..this is rewarding , to know your part of there journey. If you truly want to make a difference , not just in your life, but to truly benefit others.
    The challengesStaying always focused, even when tired .. but we keep going ,it is rewarding.
    1.0
    Sales Consultant
    May 2019
    A terrible place to work
    The good thingsNothing good to say it was a terrible experience
    The challengesNo support it was constant hassle from management
    2 people found this helpful
    2.0
    consultant
    May 2019
    Less than 1 year in the role, former employee
    ordinary
    The good thingsHelping a customer reach their goal.
    The challengesManagement is very poor from the top down and the pay was terrible.
    1 person found this helpful
    2.0
    Weight loss consultant
    May 2019
    3 to 4 years in the role
    Won't pay the bills
    The good thingsMy manager and other colleagues
    The challengesThe pay, stable hrs, moral conflict
    2 people found this helpful
    5.0
    Weight Loss Consultant
    May 2019
    1 to 2 years in the role, former employee
    Want to work there again
    The good thingsThe job itself, the clients, my coworkers, nice culture
    The challengesNot much room to move re: promotions or pay increases
    5.0
    Centre Team Leader
    May 2019
    The best and most rewarding job I've had. Would go back in a flash if a position near me arose
    The good thingsRewarding, great to help clients achieve their goals.
    The challengesNeed to keep clients motivated, and bring new clients in
    2.0
    Consultant
    May 2019
    Terrible pay and ridiculous expectations
    The good thingsThe successful clients
    The challengesThe clients and management
    2 people found this helpful
    3.0
    Weight Loss Consultant
    May 2019
    Less than 1 year in the role, former employee
    Pay could be better considering the amount of work we do, we are basically counsellors on a below average sales person wage. Otherwise an informative and interactive training experience and loved the flexible work times
    The good thingsExcellent way to understand eating, exercise and weight loss, flexible work times, fun customer interactions
    The challengesYou get thrown in the deep end with clients and sometimes have to shut off your emotions to comfort a client and help them on their journey. Poor computer system, needs an upgrade
    4 people found this helpful
    5.0
    Weight Loss Consultant
    May 2019
    5 to 6 years in the role, former employee
    Totally the best job ,challenges,experiences and rewards I have ever felt in any career,I would so much live to be a part if Jenny Craig again.
    The good thingsTotally supportive management team ,so much self satisfaction when a client reached their goal
    The challengesClients needed positivity n drive,but so rewarding for both of us to see results
    1.0
    Weightloss Consultant
    Jan 2019
    1 to 2 years in the role, former employee
    Would never work there again
    The good thingsStaff discount is great but unfortunately it is the only benefit and perk of working for the company
    The challengesYou can't possibly have a work life balance and work for this company as they only employ small teams which makes it impossible to balance out holidays, sick days and if you have a sick child. Hours are never consistent which makes it very difficult if you have a family or anything outside of your workplace. Pay is very, very low for what your expected to do. Its both a physical and mental job yet you get paid a very low amount. The company struggles to keep up to date with technology making it extremely hard to do your job. If there is just one person who is difficult to work with in this environment it is polarised by a great deal due to the small working team. Parking is terrible. Location is very unsafe.
    2 people found this helpful
    2.0
    Head quarters
    Jan 2019
    A company that has failed to keep up with the fast paced changing landscape
    The good thingsA place if you seek nothing further but to be an active doer.
    The challengesWith a few great individuals left leading the organisation it is unfortunate the company with a great underlying foundations, purpose and vision is led by backwards leadership with no value for their employees and completely unaware of what it takes to create and foster excellence in a growth... growth leadership mindset, investment in employees. For those looking for growth , , employee value, an environment where forward thinking are embraced this is not the place to be. A company led greatly by belief in hierarchy and complete unawareness in people and culture.
    1 person found this helpful
    3.0
    Weight loss Consultant
    Oct 2018
    Less than 1 year in the role, former employee
    Make the most of it. The team and perks are worth it
    The good thingsDiscount on Jenny food
    The challengesThe pay rate and working late nights/ Saturdays
    2 people found this helpful
    3.0
    Weight Loss Consultant
    Feb 2018
    It's a job, definately not a career
    The good thingsHelping the clients achieve their goals can be very rewarding. Working with some great team members.
    The challengesNo work life balance. Unsociable shifts. Low wage. Small teams with tight scheduling puts undue pressure on team when illness/leave coincides. No career progression or learning pathways. Unrealistic expectations from clients at times.
    1 person found this helpful
    5.0
    Sales and Service Manager
    Nov 2017
    9 to 10 years in the role, former employee
    Exceptional Company!!
    The good thingsAn amazing company to work for!!! Brilliant values and exceptional employees and Management.
    The challengesKeeping clients focused and motivated to pursue their goals long term.
    1.0
    Weight Loss Consultant
    Nov 2017
    1 to 2 years in the role, current employee
    Wouldn’t recommend to anyone.
    The good thingsThe staff discount and the relationships you could build with your clients.
    The challengesThe pay. The other staff members. The hours. The cold calling. The management within centres. The centres are old and run down. Technology is terrible. Uses up so much paper. Very wasteful. And again bad pay.
    2 people found this helpful
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