Employees at Keolis Downer value the great relationships with work colleagues and the supportive, collaborative environment. Many appreciate the exciting development opportunities available and the chance to grow their careers through proactive engagement. Employees enjoy the work itself, particularly those in driving roles who love serving people and working with Melbourne's iconic trams. The company also offers good benefits, including competitive pay for metro area work, penalty rates, and free travel.
However, there are some potential challenges to consider. Some employees have noted that management communication and support can be inconsistent across different parts of the business. There are opportunities to improve onboarding and training processes, with some noting a lack of structured support when starting. As the business continues to grow, some internal processes and systems are still catching up, which can create occasional inefficiencies. Additionally, workload can be demanding in certain roles, with long hours required.