Key Assets
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    Key Assets
    (22 reviews)
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    Company Reviews

    Working at Key Assets

    3.922 ratings in total
    5
    12
    4
    4
    3
    0
    2
    3
    1
    3
    91%
    Rate salary as high or average
    73%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(22 ratings)
    Career development
    3.8(22 ratings)
    Benefits & perks
    3.9(22 ratings)
    Management
    3.6(22 ratings)
    Working environment
    3.7(22 ratings)
    Diversity & equal opportunity
    3.9(22 ratings)
    Ratings for Key Assets are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 22 reviews sorted by most recent
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    5.0
    Caseworker
    Jul 2025
    Wallsend NSW 22871 to 2 years in the role, former employee
    Wonderful company to work for with inspiring workers.
    The good thingsKey assets was such a beautiful community to work for full of lovely hard working social workers. The work culture was amazing.
    The challengesThe job was hard at times but that is just the nature of the job.
    4.0
    National Support Services
    Feb 2025
    Brisbane QLD 40001 to 2 years in the role, current employee
    Genuine culture is unmatched, challenging but fulfilling industry to work in.
    The good thingsThe people in the organisation are so genuine and the culture really is unmatched. You can see and feel that a care for children is at the heart and forefront of everything they/we do. It is fulfilling even from an operations side working in the national support services team (not frontline staff).
    The challengesThe industry in general is challenging for frontline staff, and improvement can be made to outdated systems and processes, but this is currently slowly underway.
    1 person found this helpful
    5.0
    Behaviour Specialist
    Feb 2025
    Kununurra WA 67431 to 2 years in the role, former employee
    Once in a lifetime opportunity to make a real difference.
    The good thingsGreat community and work culture. Everyone across all programs was welcoming and helpful when I first arrived. Plenty of development oportunities. Great supportive work/life balance.
    The challengesEngaging young people in the community and creating a supportive environment for young people within the community.
    2.0
    Undisclosed
    Dec 2024
    All Sydney NSWLess than 1 year in the role, former employee
    Toxic management
    The good thingsAs a graduate your starting salary is high compared to most places Most co-workers are very nice!!
    The challengesPrepared to be micromanaged and targeted by the management. If you are not a friend with them, you'll be micromanaged. Very high workload and with unrealistic expectations. No room for mistakes.
    1 person found this helpful
    1.0
    Social Worker
    Nov 2024
    Clayton VIC 3168
    Horrible experience
    The good thingsThe youth we work with are vibrant and front line staff are passionate about their work.
    The challengesManagement micromanage. Salary very low. Management not open to reimbursement, paying overtime or letting you take TIL appropriately.
    1 person found this helpful
    2.0
    Undisclosed
    Jun 2024
    Kununurra WA 6743
    Learning what I did not want from an employer.
    The good thingsThe children I worked with
    The challengesPoor management. Lack of training. If you aren't friends with management, they will treat you poorly. Unprofessional. Reluctant to reimburse.
    3 people found this helpful
    5.0
    Social Worker
    Jun 2023
    Blacktown NSW 21483 to 4 years in the role, current employee
    You'd be very lucky to secure a position with Key Assets.
    The good thingsThe organization as a whole has a real focus on achieving positive outcomes for the children and families they work with. There is also a great focus on staff well-being with staff appreciation day, hybrid working (two days per week WFH), frequent one-on-one and group supervision (monthly for both), training, access to funding for external training or education etc. The salary is average but comes with a vehicle or vehicle allowance and fuel card. When there are opportunities for career development, they first look internally. Decent work load with a case load of up to ten. Senior management is extremely approachable and present. Great work environment (depending on the team/location).
    The challengesAs in any area of OOHC, the work with children, carers and families can be challenging. Compared to other similar organizations, this challenge is not so bad considering the support from the organization.
    2.0
    Social Worker
    Jul 2020
    Awful culture
    The good thingsSalary and benefits
    The challengesUpper management, lack of systems and process, poor communication and toxic work culture
    8 people found this helpful
    5.0
    Manager
    Jun 2020
    5 to 6 years in the role, current employee
    A great place to work, my ideal job.
    The good thingsVery good company with good conditions, genuine commitment to values and care for its employees.
    The challengesWorking with volunteers and involuntary clients can sometimes be challenging but there are great a team of people to support you.
    5.0
    Administration Officer
    Nov 2019
    Less than 1 year in the role, current employee
    Positive career step and an amazing team
    The good thingsAmazing supportive and inclusive work culture.
    The challengesI have found the organisation to be very supportive and have yet to experience \"challenges\". The work is rewarding and employees are highly valued.
    5.0
    Administration Role
    Nov 2019
    1 to 2 years in the role, current employee
    A warm, kind working environment that I'll be staying in for a while!
    The good thingsI sincerely love working at Key Assets. On a number of occasions when I have been asked what it's like to work here I've always said that by the very nature of the work we do that there is a genuine feeling that everyone cares for each other. My opinion here is valued and respected, and the work I do is appreciated. My immediate team are fantastic, and I am really lucky to have such talented people around me. I have the opportunity to make positive and lasting differences each and every day which is extremely rewarding.
    The challengesWorking with so many offices across the country can be a challenge as making a good connection with people you interact with regularly is much more difficult when it's remotely.
    1.0
    Social Worker - Auckland, NZ
    Oct 2019
    3 to 4 years in the role, former employee
    Enjoyed the actual job, but not the techniques used by management
    The good thingsYou can make a difference in the lives of vulnerable children. You get out and about, and are not stuck in an office. No two days are the same.
    The challengesManagement are micro-managing, and there is a culture of systemic issues whereby 26 staff have been pushed to leave in two years, leaving only two original employees.
    2 people found this helpful
    5.0
    Senior Support Worker
    May 2019
    1 to 2 years in the role, former employee
    Inspiring
    The good thingsKey Assets WA was truly one of the most wonderful working environments which I would thoroughly recommend. They people are wonderful and supportive and truly down to earth and realistic.
    The challengesLeaving the workplace
    1 person found this helpful
    1.0
    Undisclosed
    Jan 2019
    Terrible
    The good thingsMaking a difference in the lives of vulnerable youth
    The challengesKey assets expect their youth workers to pay for client related expenses out of their own pocket and are very reluctant to reimburse. Poor management and disorganised operationally
    6 people found this helpful
    5.0
    Manager
    Nov 2018
    3 to 4 years in the role, current employee
    Great place to work
    The good thingsThe people who work at Key Assets are all committed to making a difference to children and families. Their is a culture of inclusion that makes working there feel like family.
    The challengesThe work can be challenging, but the team support helps you through.
    4.0
    Child and Young Person Support
    Apr 2018
    Less than 1 year in the role, former employee
    Valuable experience
    The good thingsGreat casual wage. Working with children in OOHC. Supportive team.
    The challengesOffice far from home, work can be isolating. Shifts can be cancelled last minute.
    2 people found this helpful
    5.0
    Senior IT Administrator
    Oct 2017
    1 to 2 years in the role, current employee
    A great place to work.
    The good thingsGreat people and friendly atmosphere. Approachable management
    The challengesManaging remote offices efficiently
    5.0
    Business Administration Manager
    Oct 2017
    3 to 4 years in the role, current employee
    Well done Key Assets on being an inclusive & supportive Employer!
    The good thingsSupportive environment, inclusive of all, monthly supervision/check-in sessions, well managed and will assist with work/life balance when required.
    The challengesNo challenges as such.
    5.0
    Administration
    Oct 2017
    1 to 2 years in the role, current employee
    I started just over 2 years ago and I don't plan on leaving ANY TIME soon. I lot of people come to work in KA and never want to leave.
    The good thingsVery inclusive organisation that celebrates successes very well and will also rally round in times of need. Fabulous place to work for!!
    The challengesTheir are challenges in any position, in all my 30 yrs of work I've never worked in a job that didn't have its challenges, it's just if you are the type of person to run at them head on or you let them over come you. There hasn't been a challenge that I haven't been able to handle yet in my 2 yrs with the organisation.
    5.0
    Youth Worker
    Aug 2017
    current employee
    Fabulous company, love my job, the people I work with, the children & Carers are great.
    The good thingsJust fabulous company to work with, supportive, understanding very committed to their staff
    The challengesAs the job is casual, always on call.
    4.0
    Support Worker
    Feb 2016
    3 to 4 years in the role, current employee
    Fun, interesting and diverse
    The good thingsIt is challenging, interesting and diverse clients.
    The challengesThe sensitive nature of the work with young people that have had traumatic backgrounds.
    4.0
    Youth Support Worker
    Feb 2016
    1 to 2 years in the role, current employee
    Enjoyable job and very flexible
    The good thingsFlexibility. Able to work around your family
    The challengesNot enough hours and long travel to get the hours
    4 people found this helpful
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